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Retail Store IT Systems Lead

Henderson, NC · On-site

Retail Technology / Store Operations Reports To: Director of Store Systems Location: On-Site Employment Type: Full-Time Position Summary: The Retail Store Systems Lead is responsible for the end-to ...

Retail Technology Group Inc

Warehouse Tech

Fenton, MO · On-site

$15.50 - $16.50/hr

About Us Retail Technology Group is a leader in the Point of Sale Industry providing end-to-end technology solutions for major retailers. For over 20+ years, RTG has delivered customer-focused ...

Retail Technology Group Inc

Warehouse Tech

Fenton, MO · On-site

$15.50 - $16.50/hr

About Us Retail Technology Group is a leader in the Point of Sale Industry providing end-to-end technology solutions for major retailers. For over 20+ years, RTG has delivered customer-focused ...

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How much do retail technology jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for retail technology in the United States is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $16.83 per hour, depending on experience, location, and employer.

What is retail technology?

A Retail Technology job focuses on implementing, managing, and optimizing technology solutions in retail environments. This includes point-of-sale (POS) systems, e-commerce platforms, inventory management, customer relationship management (CRM), and emerging technologies like AI and RFID. Professionals in this field work to enhance customer experiences, streamline operations, and drive sales through digital innovation. They may collaborate with IT, marketing, and operations teams to align technology with business goals.

What does a retail technology professional do?

Professionals in Retail Technology are responsible for maintaining and troubleshooting retail software and hardware systems, supporting store teams with technology issues, and coordinating system upgrades or rollouts. They often analyze sales and operational data to provide insights that improve store performance and streamline workflows. Collaboration is key—they regularly work with store managers, IT teams, and external vendors to ensure technology aligns with business goals. Balancing proactive maintenance with rapid response to technology issues is a constant part of the job.

What are the key skills and qualifications needed to thrive in retail technology?

To thrive in Retail Technology, you need expertise in retail systems, IT infrastructure, and data analysis, often supported by a degree in information technology, computer science, or a related field. Familiarity with point-of-sale (POS) systems, retail management software, enterprise resource planning (ERP), and certifications like CompTIA or ITIL are commonly expected. Strong problem-solving skills, customer focus, and effective communication help you excel in cross-functional team environments. These abilities are crucial for ensuring seamless technology operations that enhance customer experience and retail business efficiency.

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Retail Technology jobs near you
Infographic showing various Retail Technology job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $32,808 per year, or $15.8 per hour.

Director of Retail Operating Model & Technology

ALO

Beverly Hills, CA • On-site

$175K - $215K/yr

Full-time

PTO

Re-posted 18 days ago

Job description

WHY JOIN ALO?
Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OVERVIEW
As the Director of Retail Operating Model & Technology, you will be at the forefront of shaping how process, people, and technology work together seamlessly to enable retail growth. In this new role, you serve as the architect of our weekly and daily operational routines in stores, connecting the dots between staffing and scheduling, disparate and integrated tech platforms, and operational processes in stores to maximize efficiency, drive labor reductions, and ensure front-line team success by making store operations easy and wrong execution impossible through technology. This role operates at a global level with a focus on developing scalable solutions that serve as the baseline blueprint for international expansion that can be adapted to support localized nuances outside of the US. Success criteria for this role is measured through improvements to key metrics including inventory accuracy, shrink, replenishment rates, short ship rate, and labor spend.
RESPONSIBILITIES
Operating Routines
  • Maintain efficient weekly and daily operational routines for retail stores, factoring in nuances driven by location, volume, architectural constraints, and staffing models.
  • Partner closely with Workforce Management Team to ensure alignment between baseline operational routines, labor models, and scheduling tools.
  • Adapt labor models to support peak execution challenges during key periods of the year.
  • Partner with Regional Operation teams to assess feasibility to lift and shift baseline operating models to other countries and business models, completing gap assessments to determine adaptations needed to store operating model.

Process & Technology Improvement
  • Oversee Retail technology and process improvement roadmap, driving alignment between leadership, operating teams, and cross-functional partners including Tech Ops, Retail Engineering, Digital functions, and regional teams.
  • Capture and prioritize process and technology improvement opportunities through partnership with daily retail operations teams, store visits and process immersion, operational KPI review, and field feedback. Maintain value creation through close tracking of key growth drivers and efficiencies captured.
  • Maintain cross-functional retail tech product enhancement requests across core platforms including RFID, Omni, Inventory Control, asset protection management systems, and POS.
  • In partnership with international operations teams, identify and support new and alternative solutions for technology and process to support international expansion into new countries, business models, and store concepts.
  • Develop business cases, write detailed business requirements, partner with Retail Tech and outside vendors to track project execution, and work with operating teams to support launches for new solutions and improvements.
  • Develop new policy and procedures and support upkeep of existing documentation based on changes to process or tech solutions.
  • Oversee continuous development and improvement of Operations Dashboards to ensure Retail Operation teams have specific actionable data points needed to diagnose business and adapt behaviors.
  • Stay closely tuned in to evolving retail technology product innovation and solutions that could be implemented at Alo; support proof of concepting and pilots to bring innovative solutions to market.

QUALIFICATIONS
  • Required minimum of 10+ years of experience in a headquarter-based Retail Operations function with a required focus on technology solution enablement.
  • Bachelor's degree in business, information management, operations, or other relevant field.
  • Proven track record of developing, influencing, and rolling out retail tools with measured business outcomes.
  • Significant experience in a retail and/or technology setting with key retail systems including inventory management systems, RFID, and omnichannel tech.
  • Strong ability to influence and collaborate across different levels of the organization.
  • Exceptional written and verbal communication skills, including the ability to craft compelling assets and presentations.
  • Strong organizational abilities with the ability to multi-task and pivot frequently based on business changes.
  • Expertise in Microsoft Office Suite and experience using retail communication or task management platforms.
  • Ability to travel to stores based on business demand, up to 25% of the time.

The base salary range for this position is $175,000-$215,000 per year which represents the current range for the base salary for this exempt position. Please note that actual salaries will vary based on factors including but not limited to location, experience, and performance. As such, on occasion and when applicable, there is the possibility that the final, agreed-upon base salary may be outside of the upper end of the range. Please also note the range listed is just one component of the company's total rewards package for exempt employees. Other rewards may include performance bonuses, long term incentives, a PTO policy, and many other progressive benefits.
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