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Retail Field Service Technician Jobs (NOW HIRING)

Authority HVAC

Field Service Technician

San Jose, CA · On-site

$28 - $35/hr

... retail chains. We work inside shopping centers, power centers, indoor malls, outlet centers, and ... Participate in meetings and training Field Service Technician Qualifications: * Must be able to ...

Authority HVAC

Field Service Technician

Tempe, AZ · On-site

$28 - $35/hr

... services to the country's top retail, hospitality and retail chains. We work inside shopping ... Participate in meetings and training Field Service Technician Qualifications: * Must be able to ...

Authority HVAC

Field Service Technician

Los Angeles, CA · On-site

$28 - $35/hr

... services to the country's top retail, hospitality and retail chains. We work inside shopping ... Participate in meetings and training Field Service Technician Qualifications: * Must be able to ...

Authority HVAC

Field Service Technician

Modesto, CA · On-site

$28 - $35/hr

... retail chains. We work inside shopping centers, power centers, indoor malls, outlet centers, and ... Participate in meetings and training Field Service Technician Qualifications: * Must be able to ...

Authority HVAC

Field Service Technician

Sacramento, CA · On-site

$28 - $35/hr

... retail chains. We work inside shopping centers, power centers, indoor malls, outlet centers, and ... Participate in meetings and training Field Service Technician Qualifications: * Must be able to ...

Authority HVAC

Field Service Technician

Tempe, AZ · On-site

$28 - $35/hr

... retail chains. We work inside shopping centers, power centers, indoor malls, outlet centers, and ... Participate in meetings and training Field Service Technician Qualifications: * Must be able to ...

Diebold Nixdorf

Field Service Technician

Elmsford, NY · On-site

The Field Service Technician role involves installing, debugging, and maintaining hardware and ... Diebold Nixdorf offers banking solutions and retail technology systems. Founded in 1859, the ...

Diebold Nixdorf

Field Service Technician

San Jose, CA · On-site

The Field Service Technician is responsible for installing, debugging, and providing technical ... Diebold Nixdorf offers banking solutions and retail technology systems. Founded in 1859, the ...

Diebold Nixdorf

Field Service Technician

Orlando, FL · On-site

They are seeking a Field Service Technician who will be responsible for installing, debugging, and ... Diebold Nixdorf offers banking solutions and retail technology systems. Founded in 1859, the ...

NCR Voyix

Field Service Technician

Germantown, MD · On-site

$19 - $20.83/hr

Do you want to work with some of the largest retail customers in the industry? NCR Voyix is looking for Field Service Technicians! Pay and Benefits: * Hourly Pay Range: $19.00 to $20.83, depending on ...

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Retail Field Service Technician information

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How much do retail field service technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for retail field service technician in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Field Service Technician, and why are they important?

To thrive as a Retail Field Service Technician, you need strong technical troubleshooting skills, knowledge of electrical and mechanical systems, and typically a relevant certification or associate degree. Familiarity with point-of-sale (POS) systems, networking hardware, handheld diagnostic tools, and manufacturer-specific software is commonly required. Excellent customer service, problem-solving abilities, and effective time management are critical soft skills for success in this role. These skills and qualities are essential for ensuring minimal downtime for retail operations, maintaining client satisfaction, and efficiently resolving technical issues in the field.

What are some common challenges Retail Field Service Technicians face when working at different store locations?

Retail Field Service Technicians often encounter challenges such as adapting to varying store layouts, navigating different store policies, and troubleshooting a wide range of equipment issues on-site. Each location may have unique technology setups and time constraints, requiring quick problem-solving and strong communication with in-store staff. Building rapport with store employees and efficiently managing travel between assignments are also important for success in this dynamic role.

What is a Retail Field Service Technician?

A Retail Field Service Technician is a professional responsible for installing, maintaining, and repairing technical equipment, such as point-of-sale systems, kiosks, or digital displays, in retail environments. They travel to various retail locations to troubleshoot issues, perform preventive maintenance, and ensure that equipment is functioning correctly. Their role is crucial in minimizing downtime and ensuring smooth retail operations. Technicians may also train store staff on equipment usage and updates. Strong technical skills, problem-solving abilities, and excellent customer service are essential for this position.

What is the difference between Retail Field Service Technician vs Appliance Repair Technician?

AspectRetail Field Service TechnicianAppliance Repair Technician
CredentialsTechnical certifications, on-the-job trainingTechnical certifications, manufacturer-specific training
Work EnvironmentCustomer sites, retail stores, service callsCustomer homes, appliance repair shops
Industry UsageRetail, electronics, appliance companiesHome appliances, electronics
Common Search/ComparisonYesYes

Retail Field Service Technicians and Appliance Repair Technicians both require technical skills and certifications. While Retail Field Service Technicians often work on-site at retail locations or customer premises, Appliance Repair Technicians primarily service appliances in customers' homes. Both roles are essential in the retail and appliance industries, with overlapping skills but different work environments and specific job focuses.

More about Retail Field Service Technician jobs
What job categories do people searching Retail Field Service Technician jobs look for? The top searched job categories for Retail Field Service Technician jobs are:
Retail Field Service Technician jobs near you
Infographic showing various Retail Field Service Technician job openings in the United States as of May 2026, with employment types broken down into 59% Full Time, 40% Part Time, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.
Field Service Technician

Field Service Technician

Authority HVAC

San Jose, CA • On-site

$28 - $35/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 7 days ago

Job description

Description:

LET’S BUILD THE INDUSTRY’S NEXT GREAT TEAM


We’ve built our organization around supporting great service technicians- not the other way around. The better our support system, the happier our customers, and the more we all grow.


It’s that simple.


Now in our 16th year, Authority HVAC provides HVAC and refrigeration services to the country’s top retail, hospitality and retail chains. We work inside shopping centers, power centers, indoor malls, outlet centers, and some of the industry’s most famous shopping destinations.


We’re not owned by a private equity company. We are founder-owned and believe in doing things the right way- treating your employees with respect, acting with fairness, and knocking customer’s socks off with the best service in the industry.

Our back office is staffed to allow you to do what you do best- we want the paperwork, purchasing, estimating, and customer communication handled by the office staff. The more efficient we make your day, the more we all grow.


You’ll find all the same bells and whistles that our competition has here- new vehicles, best-in-class software, health insurance, generous pay structure, and lots of paid vacation. What sets us apart is our culture- a place where people are valued, hard work is recognized, and success is a result of teamwork


Field Service Technician Responsibilities:

  • Responding to Customer Service Requests (service calls)
  • Performing routine maintenance on customer equipment
  • Diagnose and repair issues related to system performance or failure
  • Installation of new HVAC equipment
  • On-call for one week, every 2-4 weeks as required (Frequency varies based on location)

Field Service Technician Additional Responsibilities:

  • Utilization of company web-based software system to capture client signatures and close out service requests
  • Communicating with the Service Coordinator on a daily basis
  • Maintaining current vehicle inventory, cleanliness and maintenance
  • Participate in meetings and training

Field Service Technician Qualifications:

  • Must be able to lift at least 70 lbs. and must be willing and able to climb ladders.
  • Must have 2+ years of commercial HVAC experience.
  • Light commercial refrigeration experience, preferred but not required
  • Must be able to successfully complete a criminal background check, drug test, and driver’s license check
  • EPA Certification Universal

Field Service Technician Benefits

  • Paid Holidays
  • Competitive pay
  • PTO
  • Health and dental insurance
  • 401k with company match
  • Boot and tool allowance
  • Fleet vehicles/gas card
  • Smart tablet/phone
  • Professional uniforms
  • #authorityHVAC
Requirements:


Field Service Technician Qualifications:

  • Must be able to lift at least 70 lbs. and must be willing and able to climb ladders.
  • Must have 2+ years of commercial HVAC experience.
  • Must have refrigeration experience.
  • Light commercial refrigeration experience, preferred but not required
  • Must be able to successfully complete a criminal background check, drug test, and driver’s license check
  • EPA Certification Universal

Required experience:

  • HVAC service: 2+ years


#AuthorityHVAC

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