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Retail Field Service Technician Jobs (NOW HIRING)

PIRTEK

Field Service Technician

San Leandro, CA · On-site

$24 - $32.50/hr

PIRTEK San Leandro is looking to hire a Field Service Technician in the San Jose / Santa Clara ... and retail PIRTEK Service & Supply centers throughout the United States. Whether you're just ...

NCR Atleos

Field Service Technician

Harrisonburg, VA · On-site

$40K - $59K/yr

Do you want to work with some of the largest retailers and banks in the industry? NCR Atleos is looking for Field Service Technicians. * NCR Atleos's Field Services Team creates value for our ...

Rise Technical

Field Service Technician

Cedar Rapids, IA · On-site

$24 - $25/hr

Field Service Technician (Full Industry Training) $24 - $25 per hour + Full Training + Career Progression + Door to Door pay + Overtime (1.5x) + 16 days PTO + Medical + 401(k) + Excellent Benefits ...

WCTractor

Field Service Technician

Bryan, TX

Field Service Technician WCTractor is an established Kubota equipment dealership with locations across Central and East Texas. When you join WCTractor, you will work alongside leaders who set the ...

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Retail Field Service Technician information

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$38

How much do retail field service technician jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for retail field service technician in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is the difference between Retail Field Service Technician vs Appliance Repair Technician?

AspectRetail Field Service TechnicianAppliance Repair Technician
CredentialsTechnical certifications, on-the-job trainingTechnical certifications, manufacturer-specific training
Work EnvironmentCustomer sites, retail stores, service callsCustomer homes, appliance repair shops
Industry UsageRetail, electronics, appliance companiesHome appliances, electronics
Common Search/ComparisonYesYes

Retail Field Service Technicians and Appliance Repair Technicians both require technical skills and certifications. While Retail Field Service Technicians often work on-site at retail locations or customer premises, Appliance Repair Technicians primarily service appliances in customers' homes. Both roles are essential in the retail and appliance industries, with overlapping skills but different work environments and specific job focuses.

What is a retail field service technician?

A Retail Field Service Technician is a professional responsible for installing, maintaining, and repairing technical equipment, such as point-of-sale systems, kiosks, or digital displays, in retail environments. They travel to various retail locations to troubleshoot issues, perform preventive maintenance, and ensure that equipment is functioning correctly. Their role is crucial in minimizing downtime and ensuring smooth retail operations. Technicians may also train store staff on equipment usage and updates. Strong technical skills, problem-solving abilities, and excellent customer service are essential for this position.

What are the key skills and qualifications needed to thrive as a retail field service technician, and why are they important?

To thrive as a Retail Field Service Technician, you need strong technical troubleshooting skills, knowledge of electrical and mechanical systems, and typically a relevant certification or associate degree. Familiarity with point-of-sale (POS) systems, networking hardware, handheld diagnostic tools, and manufacturer-specific software is commonly required. Excellent customer service, problem-solving abilities, and effective time management are critical soft skills for success in this role. These skills and qualities are essential for ensuring minimal downtime for retail operations, maintaining client satisfaction, and efficiently resolving technical issues in the field.

What are some common challenges retail field service technicians face when working at different store locations?

Retail Field Service Technicians often encounter challenges such as adapting to varying store layouts, navigating different store policies, and troubleshooting a wide range of equipment issues on-site. Each location may have unique technology setups and time constraints, requiring quick problem-solving and strong communication with in-store staff. Building rapport with store employees and efficiently managing travel between assignments are also important for success in this dynamic role.
More about Retail Field Service Technician jobs
What job categories do people searching Retail Field Service Technician jobs look for? The top searched job categories for Retail Field Service Technician jobs are:
Retail Field Service Technician jobs near you
Infographic showing various Retail Field Service Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Field Service Technician

Sterling Engineering Inc.

South Elgin, IL

$42/hr

Full-time

Re-posted 13 days ago

Job description

Field Service Technician – Automated Equipment (Direct Hire)

Location: South Elgin / Belvidere, IL (local to Elgin area)
Pay: Up to $42/hr
Travel: Up to 25%, well-planned, home on weekends

We’re hiring a Service Technician to support the assembly, testing, installation, and service of custom automated equipment. This is a direct-hire role with stable travel expectations and a strong mix of shop and field work — ideal for a field service technician looking to reduce on-call duties and overall travel without giving up hands-on automation work.

When not traveling, you’ll be based locally in the shop supporting machine builds, troubleshooting, and final testing. Travel is scheduled in advance and designed to keep technicians home on weekends.

What You’ll Be Doing
  • Assemble, test, debug, and troubleshoot custom automated machinery in the shop
  • Perform field installations, service, and warranty support at customer sites
  • Support final quality and performance testing prior to shipment
  • Diagnose and resolve mechanical, electrical, and control-related issues
  • Assist with customer acceptance testing, demonstrations, and training
  • Document field issues and feedback to support engineering and manufacturing improvements
  • Work out of both the South Elgin and Belvidere locations as needed
What We’re Looking For
  • 3+ years experience as a Service Technician, Field Service Technician, or Lead Machine Builder
  • Background in automation equipment (assembly, test, or service)
  • Strong mechanical and electrical troubleshooting skills
  • Ability to read and interpret 3D CAD drawings, electrical, pneumatic, and mechanical schematics
  • Working knowledge of PLC systems (ability to read ladder logic; basic edits a plus)
  • Comfortable with hand tools and basic machine shop equipment
  • Associate’s degree, technical certificate, or equivalent hands-on experience
Why This Role Stands Out
  • Up to $42/hr based on experience
  • Direct hire with long-term stability
  • Travel capped at ~25% and well planned
  • Home on weekends
  • Strong balance of shop work and field service
  • Ideal step for a field service tech seeking less travel and fewer on-call demands


Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.