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Retail Shift Manager Jobs (NOW HIRING)

EZCORP

Shift Manager

Aurora, IL · On-site

$15 - $19/hr

Retail Shift Manager (Lead Pawn Broker) We want you to join us for a career - not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When ...

EZCORP

Shift Manager

Hillsboro, OR · On-site

$16.25 - $20.75/hr

Retail Shift Manager (Lead Pawn Broker) We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When ...

EZCORP

Shift Manager

Atlanta, GA · On-site

$15 - $17/hr

Retail Shift Manager (Lead Pawn Broker) Address: 21 Decatur Street Atlanta, Georgia 30303 Brand: Jerry's Pawn Pay range is based on experience from $15 to $17 per hour We want you to join us for a ...

EZCORP

Shift Manager

Whiting, IN · On-site

$17 - $19/hr

Retail Shift Manager (Lead Pawn Broker) Pay range is based on experience from $17.00/hr to $19.00/hr We want you to join us for a career - not a job. At EZCORP we are looking for Team Members to lead ...

EZCORP

Shift Manager

Durant, OK · On-site

$18/hr

Retail Shift Manager (Lead Pawn Broker) Address: 1302 N. First Durant, Oklahoma 74701 Brand: EZPawn Pay range is based on experience from $17.00 per hour to $18.00 per hour. We want you to join us ...

Cocoa Dolce Chocolates

Retail Shift Manager

Las Vegas, NV · On-site

$18 - $21/hr

Shift Manager Shift Managers will help ensure the retail shop operates in accordance with the company's principles, systems, and culture. The ideal candidate will be responsible for leading and ...

EZCORP

Shift Manager

Oklahoma City, OK · On-site

$15/hr

Retail Shift Manager (Lead Pawn Broker) Address: 6001 S. Western Oklahoma City, Oklahoma 73109 Brand: EZPawn Pay range is based on experience from $13.00 per hour to $15.00 per hour. We want you to ...

EZCORP

Shift Manager

Dallas, TX · On-site

$15 - $19/hr

Retail Shift Manager (Lead Pawn Broker) We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When ...

Paradies Lagardere

Retail Shift Manager

Tampa, FL · On-site

$19.25 - $21.25/hr

Shift Manager - Retail EMPLOYMENT CLASSIFICATION: Full Time POSITION REPORTS TO: DEPARTMENT: Retail POSITION SUMMARY: Zone Managers are leaders that drive sales, service, and operational excellence ...

EZCORP

Shift Manager

Terrell, TX · On-site

$18/hr

Retail Shift Manager (Lead Pawn Broker) Address: 802 W. Moore Ave. Terrell, Texas 75160 Brand: EZPawn Pay range is based on experience from $17.00 per hour to $18.00 per hour. We want you to join us ...

The Paradies Shops

Retail Shift Manager

Tampa, FL

$19.25 - $21.25/hr

Shift Manager - Retail EMPLOYMENT CLASSIFICATION: Full Time POSITION REPORTS TO: DEPARTMENT: Retail POSITIONSUMMARY: Zone Managers are leaders that drive sales, service, and operational excellence in ...

24/7 Travel Stores

Shift Manager

Salina, KS · On-site

$18.25 - $22.56/hr

Our retail shift managers play an important part in our stores. From training staff to merchandising, comes great responsibility. But with that, also comes great pay! TAKE A LOOK AT HOW MUCH YOU CAN ...

24/7 Travel Stores

Shift Manager

Maple Hill, KS · On-site

$18.25 - $21.80/hr

Our retail shift managers play an important part in our stores. From training staff to merchandising, comes great responsibility. But with that, also comes great pay! TAKE A LOOK AT HOW MUCH YOU CAN ...

McClure Oil Corporation

Retail Shift Manager

Decatur, IN · On-site

$19.50 - $21.75/hr

We are looking for Shift Managers that can be: * Customer Service Superstar: Be the friendly face that greets all our customers. Offer assistance, answer questions and help customers achieve great ...

EZCorp, Inc.

Shift Manager

Sparks, NV · On-site

$15.25 - $19.50/hr

We are currently hiring for Retail Shift Manager (Lead Pawn Broker) and we would love to have you join our team. EZCORP provides our full-time Team Members with a comprehensive benefits package to ...

EZCorp, Inc.

Shift Manager

Houston, TX · On-site

$14 - $16/hr

We are currently hiring for Retail Shift Manager (Lead Pawn Broker) and we would love to have you join our team. EZCORP provides our full-time Team Members with a comprehensive benefits package to ...

EZCorp, Inc.

Shift Manager

Chicago, IL · On-site

$18 - $24/hr

We are currently hiring for Retail Shift Manager (Lead Pawn Broker) and we would love to have you join our team. EZCORP provides our full-time Team Members with a comprehensive benefits package to ...

EZCORP

Shift Manager

Hillsboro, OR · On-site

$16.25 - $20.75/hr

We are currently hiring for Retail Shift Manager (Lead Pawn Broker) and we would love to have you join our team. EZCORP provides our full-time Team Members with a comprehensive benefits package to ...

EZCORP

Shift Manager

Chicago, IL · On-site

$18 - $20/hr

We are currently hiring for Retail Shift Manager (Lead Pawn Broker) and we would love to have you join our team. EZCORP provides our full-time Team Members with a comprehensive benefits package to ...

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Retail Shift Manager information

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How much do retail shift manager jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for retail shift manager in the United States is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Retail Shift Manager vs Retail Supervisor?

AspectRetail Shift ManagerRetail Supervisor
ResponsibilitiesOversees daily store operations, manages staff shifts, ensures sales targets are metSupervises staff, assists with training, supports store operations
Required CredentialsHigh school diploma, experience in retail, leadership skillsHigh school diploma, retail experience, supervisory skills
Work EnvironmentFast-paced retail store, shift-basedRetail store, team supervision
UsageCommonly used for operational roles during specific shiftsUsed for team oversight and staff management

The Retail Shift Manager and Retail Supervisor roles both involve overseeing store operations and staff. The Shift Manager typically focuses on managing daily shifts and meeting sales goals, while the Supervisor often handles team supervision and training. Both roles require similar credentials and work in comparable environments, but the Shift Manager usually has more responsibility for operational oversight during specific shifts.

What are some common challenges faced by Retail Shift Managers, and how can I prepare for them?

Retail Shift Managers often encounter challenges such as balancing staff schedules, handling unexpected staff absences, and ensuring customer satisfaction during busy periods. To prepare, it helps to develop strong organizational and communication skills, as you'll frequently need to coordinate with team members and address issues as they arise. Additionally, being adaptable and maintaining a calm demeanor under pressure are essential, as retail environments can be fast-paced and unpredictable. Proactively seeking feedback from your team and learning from experienced managers can also help you navigate these challenges effectively.

What are the key skills and qualifications needed to thrive as a Retail Shift Manager, and why are they important?

To thrive as a Retail Shift Manager, you need strong leadership, customer service, and organizational abilities, often supported by prior retail experience or relevant training. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Exceptional communication, conflict resolution, and adaptability help you motivate teams and handle customer concerns effectively. These skills are crucial for ensuring smooth store operations, achieving sales targets, and delivering a positive shopping experience.

What is a Retail Shift Manager?

A Retail Shift Manager is responsible for overseeing store operations and staff during their assigned shifts. They ensure customer satisfaction, manage employee tasks, handle cash and inventory, and address any issues that arise during their shift. Shift Managers also help implement store policies, train new employees, and maintain a clean, safe environment. Their role is essential in keeping the store running smoothly and meeting sales goals.
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Retail Shift Manager jobs near you
Shift Manager

Shift Manager

EZCORP

Aurora, IL • On-site

$15 - $19/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

EZCORP rating

7.1

Company rating: 7.1 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker

Job description

Retail Shift Manager (Lead Pawn Broker)

We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Retail Shift Manager (Lead Pawn Broker) and we would love to have you join our team.

EZCORP provides our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance.

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

  • Complete the initial 5-week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program
  • Enhance your leadership skills through our structured leadership training programs
  • Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Team Members:

  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Shift Manager (Lead Pawn Broker):

You will provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives while leading and influencing Team Members around you through coaching and hands-on involvement. As a Shift Manager, it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition. If you like the idea of building a rewarding career, developing others, and helping to create a great customer experience, we want to talk with you!

Other Shift Manager duties include:

  • Processing loans and extensions
  • Coming to jointly satisfactory terms regarding items to be pawned
  • Performing opening and closing store procedures
  • Supervising and coaching store Team Members

Requirements for the Retail Shift Manager (Lead Pawnbroker) role:

The ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships. Additional requirements for the role include:

  • High school diploma or GED
  • Minimum 1 years of supervisory, key holder, or team/shift lead experience
  • Able to pass a criminal background check and drug test
  • Valid driver's license and auto insurance
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

What EZCORP employees say

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About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989

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