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Dufry

60 Dufry Retail Shift Manager Jobs Hiring Near You

Dufry

Retail Shift Manager

Ontario, CA · On-site

$26.06 - $28.96/hr

Employee Discount: 20% off at Dufry, Hudson and HMS Host * Comprehensive Benefits: Medical/Dental ... The Retail Shift Manager I reports to the Store Manager or Retail Multi-Unit Manager within the ...

Dufry

Retail Shift Manager

Carson, CA · On-site

$29.21 - $32.46/hr

Retail Shift Manager I Purpose The Retail Shift Manager I supports retail operations by ensuring ... Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal ...

Dufry

Retail Shift Manager

Carson, CA · On-site

$29.21 - $32.46/hr

Retail Shift Manager I Purpose The Retail Shift Manager I supports retail operations by ensuring ... Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal ...

Dufry

Retail Shift Manager

Dallas, TX · On-site

$21.11 - $23.74/hr

Retail Shift Manager I Purpose The Retail Shift Manager I supports retail operations by ensuring ... Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal ...

Dufry

Retail Shift Manager

Dallas, TX · On-site

$21.11 - $23.74/hr

Retail Shift Manager I Purpose The Retail Shift Manager I supports retail operations by ensuring ... Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal ...

Dufry

Retail Shift Manager

Atlanta, GA · On-site

$20.20 - $22.44/hr

As a Retail Shift Manager, you'll play a key role in keeping our retail operations running smoothly ... Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal ...

Dufry

Retail Shift Manager

San Jose, CA · On-site

$22.99 - $25.54/hr

Retail Shift Manager Purpose: The Retail Shift Manager at San Jose International Airport assists ... Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity ...

Dufry

Retail Shift Manager

San Jose, CA · On-site

$22.99 - $25.54/hr

Retail Shift Manager Purpose: The Retail Shift Manager at San Jose International Airport assists ... Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity ...

Dufry

Retail Shift Manager

Des Moines, IA · On-site

$21.09 - $23.43/hr

The Retail Shift Manager at Des Moines International Airport will assist location management in ... Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity ...

Dufry

Retail Shift Manager

Pittsburgh, PA · On-site

$22.56/hr

The Retail Shift Manager at Pittsburgh International Airport assists location management in ... Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity ...

Dufry

Retail Shift Manager

Cleveland, OH · On-site

$20.75 - $23.06/hr

The Retail Shift Manager assists at the Cleveland Hopkins International Airport location management ... Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity ...

Dufry

Retail Shift Manager

Des Moines, IA · On-site

$21.09 - $23.43/hr

The Retail Shift Manager at Des Moines International Airport will assist location management in ... Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity ...

Dufry

Retail Shift Manager

New Windsor, NY · On-site

$21.93 - $24.37/hr

The Retail Shift Manager at Stewart International Airport, assists location management in executing ... Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity ...

Dufry

Retail Shift Manager

Richmond, VA · On-site

$21.56 - $24.26/hr

The Retail Shift Manager assists at the Richmond International Airport location management in ... Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity ...

Dufry

Retail Shift Manager

Pittsburgh, PA · On-site

$22.56/hr

The Retail Shift Manager at Pittsburgh International Airport assists location management in ... Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity ...

Dufry

Retail Shift Manager

Baltimore, MD · On-site

$22.12 - $24.58/hr

The Retail Shift Manager at Baltimore/ Washington International Airport , assists location ... Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity ...

Dufry

Retail Shift Manager

Baltimore, MD · On-site

$22.12 - $24.58/hr

The Retail Shift Manager at Baltimore/ Washington International Airport , assists location ... Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity ...

Dufry

Retail Shift Manager

Cleveland, OH · On-site

$20.75 - $23.06/hr

The Retail Shift Manager assists at the Cleveland Hopkins International Airport location management ... Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity ...

Dufry

Retail Shift Manager

Jamaica, NY · On-site

$24.58 - $27.65/hr

The Retail Shift Manager, at John F. Kennedy International Airport , assists location management in ... Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity ...

Dufry

Retail Shift Manager

Chicago, IL · On-site

$22.56 - $25.07/hr

The Retail Shift Manager at Citigroup Center, assists location management in executing retail ... Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity ...

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Dufry Jobs Information

What is it like to work at Dufry?

Dufry is a global travel retailer that operates with a customer-centric approach, prioritizing convenience and personalized experiences for travelers. The company's diverse team structure includes various roles in retail, operations, and logistics, working together to deliver a seamless shopping experience across airports and other travel hubs. Working at Dufry may appeal to candidates who are passionate about the travel industry and enjoy a fast-paced, dynamic work environment with opportunities for career growth and professional development.

What makes Dufry an attractive place to work?

Dufry is a leading global travel retailer with a long history of innovation and expertise in the travel retail industry, operating in over 60 countries worldwide. The company offers a dynamic and collaborative work environment, with opportunities for employees to develop their skills and expertise in a fast-paced and constantly evolving industry. By joining Dufry, job seekers can gain valuable experience and contribute to the company's mission of delivering exceptional shopping experiences to travelers, while also having opportunities for professional growth and development.

What other companies are hiring for Retail Shift Manager jobs?

Infographic showing various Retail Shift Manager job openings at Dufry in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

Retail Shift Manager

Dufry

Ontario, CA • On-site

$26.06 - $28.96/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Retail Shift Manager
Purpose: The Retail Shift Manager assists location management in executing retail operations to ensure optimal customer experiences. This role is responsible for maintaining operational readiness through exceptional cleanliness, proper staffing, and adherence to high retail and operational standards using prescribed policies and procedures.
What we offer:
  • Competitive Salary Range: $26.06 - $28.96 p/h + bonus
  • Employee Discount: 20% off at Dufry, Hudson and HMS Host
  • Comprehensive Benefits: Medical/Dental/Vision Insurance
  • Paid Time Off and Personal/Parental Leave Programs
  • Company-Paid Life Insurance
  • Retirement Programs & Matching Contributions: 401K & RRSP
  • Employee Recognition & Anniversary Programs
  • Training, Development, & Growth Opportunities
  • Tuition Assistance & Scholarships

Essential Functions:
  • Executes established Standard Operating Procedures (SOPs) during assigned shifts by conducting regular operational checks, ensuring compliance with brand standards, and documenting any deviations for management review; holds hourly associates accountable for following operational protocols while providing immediate coaching and support to maintain consistent standards within assigned areas
  • Ensures merchandise displays remain appropriately clean, stocked, and visually appealing throughout shifts while monitoring equipment functionality and reporting maintenance needs to operations management
  • Reviews and approves timekeeping punches for assigned shifts and monitors overtime accumulation of hourly team members to ensure compliance with labor laws and operational budget objectives
  • Assigns work tasks and activities to associates while ensuring all associates take mandated rest breaks and meal periods in compliance with labor regulations
  • Escalates performance concerns to leadership as appropriate while providing coaching and guidance to associates to improve performance and maintain operational standards
  • Operates POS systems and processes transaction voids while following all company cash handling policies and maintaining proper cash security protocols at all times during shifts
  • Monitors inventory levels, assists with merchandise receiving, and processes invoices accurately while reporting inventory discrepancies and stock-out situations to management
  • Ensures compliance with all company retail policies and procedures while training staff on brand standards and monitoring adherence to visual merchandising standards
  • Executes planogram changes as directed and oversees seasonal book displays and promotional setups to maintain brand compliance and thematic relevance
  • Delivers exceptional customer service through knowledgeable, professional staff while creating compelling displays for thematic and locally relevant book products within brand guidelines
  • Coaches associates on product knowledge and customer engagement while recognizing strong performance, resolving customer issues using sound judgment, and motivating team members to meet customer experience standards

Reporting Relationship & Role Information:
  • The Retail Shift Manager I reports to the Store Manager or Retail Multi-Unit Manager within the assigned location
  • This is a non-exempt position under the Fair Labor Standards Act
  • Requires ability to work shifts during various operating days and hours each week including opening, busy periods, and closing to monitor retail associates' work activities
  • May serve as Manager on Duty (MOD) during assigned shifts, ensuring operational readiness, addressing escalated issues, and representing store leadership

Minimum Qualifications, Knowledge, Skills, and Work Environment:
Education and Experience:
  • Requires 2+ years of retail and/or customer service experience
  • Requires minimum of 6 months of supervisory or lead experience in retail, specialty retail, or customer service environment
  • This position is for the Ontario International Airport.

Specialized Training:
  • Basic math skills and cash handling experience
  • Knowledge of federal, state, and local safety and health standards, and procedures to comply with retail regulations
  • Experience with POS systems and retail management software

Specialized Skillset/Competencies/Traits:
  • Product knowledge relevant to assigned retail category with ability to make customer recommendations, or ability to develop this expertise quickly after hire
  • Strong attention to detail, effective communication skills, and ability to maintain operational standards while supporting team performance during assigned shifts
  • Understanding of visual merchandising principles, planogram execution, and retail display standards specific to book retail environments
  • Ability to speak, read, and comprehend instructions, correspondence, and policy documents while conversing comfortably with customers and providing excellent customer service
  • Knowledge of retail inventory management, loss prevention procedures, and merchandise handling protocols

Disclaimer: All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.
Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").
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