ZipRecruiter

Log In

1

Retail Shift Manager Jobs (NOW HIRING)

EZCorp, Inc.

Retail Shift Manager

Orson, PA · On-site

$19.25 - $21.50/hr

... Manager position which includes a 6-month training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Retail Shift ...

Dufry

Retail Shift Manager

Cleveland, OH · On-site

$20.75 - $23.06/hr

The Retail Shift Manager assists at the Cleveland Hopkins International Airport location management in executing retail operations to ensure optimal customer experiences. This role is responsible for ...

Dufry

Retail Shift Manager

Pittsburgh, PA · On-site

$22.56/hr

The Retail Shift Manager at Pittsburgh International Airport assists location management in executing retail operations to ensure optimal customer experiences. This role is responsible for ...

Dufry

Retail Shift Manager

Richmond, VA · On-site

$21.56 - $24.26/hr

The Retail Shift Manager assists at the Richmond International Airport location management in executing retail operations to ensure optimal customer experiences. This role is responsible for ...

Dufry

Retail Shift Manager

Chicago, IL · On-site

$22.56 - $25.07/hr

The Retail Shift Manager at Citigroup Center, assists location management in executing retail operations to ensure optimal customer experiences. This role is responsible for maintaining operational ...

Dufry

Retail Shift Manager

Cleveland, OH · On-site

$20.75 - $23.06/hr

The Retail Shift Manager assists at the Cleveland Hopkins International Airport location management in executing retail operations to ensure optimal customer experiences. This role is responsible for ...

EZCORP

Retail Shift Manager

Weslaco, TX · On-site

$16.25 - $18.25/hr

... Manager position which includes a 6-month training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Retail Shift ...

EZCORP

Retail Shift Manager

Las Vegas, NV · On-site

$19.25 - $21.50/hr

... Manager position which includes a 6-month training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Retail Shift ...

EZCorp, Inc.

Retail Shift Manager

Las Vegas, NV · On-site

$19.25 - $21.50/hr

... Manager position which includes a 6-month training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Retail Shift ...

EZCorp, Inc.

Retail Shift Manager

Tucson, AZ · On-site

$17.50 - $19.50/hr

... Manager position which includes a 6-month training program to build the foundation to run your own store In addition to a great career, here are some of the other things we offer our Retail Shift ...

Dufry

Retail Shift Manager

Pittsburgh, PA · On-site

$22.56/hr

The Retail Shift Manager at Pittsburgh International Airport assists location management in executing retail operations to ensure optimal customer experiences. This role is responsible for ...

Dufry

Retail Shift Manager

Baltimore, MD · On-site

$22.12 - $24.58/hr

The Retail Shift Manager at Baltimore/ Washington International Airport , assists location management in executing retail operations to ensure optimal customer experiences. This role is responsible ...

Dufry

Retail Shift Manager

Jamaica, NY · On-site

$24.58 - $27.65/hr

The Retail Shift Manager, at John F. Kennedy International Airport , assists location management in executing retail operations to ensure optimal customer experiences. This role is responsible for ...

Dufry

Retail Shift Manager

Chicago, IL · On-site

$22.56 - $25.07/hr

The Retail Shift Manager at Citigroup Center, assists location management in executing retail operations to ensure optimal customer experiences. This role is responsible for maintaining operational ...

Dufry

Retail Shift Manager

Jamaica, NY · On-site

$24.58 - $27.65/hr

The Retail Shift Manager, at John F. Kennedy International Airport , assists location management in executing retail operations to ensure optimal customer experiences. This role is responsible for ...

Dufry

Retail Shift Manager

Richmond, VA · On-site

$21.56 - $24.26/hr

The Retail Shift Manager assists at the Richmond International Airport location management in executing retail operations to ensure optimal customer experiences. This role is responsible for ...

Dufry

Retail Shift Manager

Baltimore, MD · On-site

$22.12 - $24.58/hr

The Retail Shift Manager at Baltimore/ Washington International Airport , assists location management in executing retail operations to ensure optimal customer experiences. This role is responsible ...

Dufry

Retail Shift Manager

Sunrise, FL · On-site

$21.03 - $23.37/hr

As a Retail Shift Manager, you'll play a key role in keeping our retail operations running smoothly. You'll lead and support our team of associates, ensure the store is ready for every customer and ...

Dufry

Retail Shift Manager

Atlanta, GA · On-site

$20.20 - $22.44/hr

As a Retail Shift Manager, you'll play a key role in keeping our retail operations running smoothly. You'll lead and support our team of associates, ensure the store is ready for every customer and ...

Dufry

Retail Shift Manager

Atlanta, GA · On-site

$20.20 - $22.44/hr

As a Retail Shift Manager, you'll play a key role in keeping our retail operations running smoothly. You'll lead and support our team of associates, ensure the store is ready for every customer and ...

previous pagenext page

Showing results 21-40

All JobsRetail Shift JobsRetail Shift Manager Jobs

Retail Shift Manager information

See salary details

$13

$20

$23

How much do retail shift manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for retail shift manager in the United States is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Retail Shift Manager vs Retail Supervisor?

AspectRetail Shift ManagerRetail Supervisor
ResponsibilitiesOversees daily store operations, manages staff shifts, ensures sales targets are metSupervises staff, assists with training, supports store operations
Required CredentialsHigh school diploma, experience in retail, leadership skillsHigh school diploma, retail experience, supervisory skills
Work EnvironmentFast-paced retail store, shift-basedRetail store, team supervision
UsageCommonly used for operational roles during specific shiftsUsed for team oversight and staff management

The Retail Shift Manager and Retail Supervisor roles both involve overseeing store operations and staff. The Shift Manager typically focuses on managing daily shifts and meeting sales goals, while the Supervisor often handles team supervision and training. Both roles require similar credentials and work in comparable environments, but the Shift Manager usually has more responsibility for operational oversight during specific shifts.

What are some common challenges faced by retail shift managers, and how can I prepare for them?

Retail Shift Managers often encounter challenges such as balancing staff schedules, handling unexpected staff absences, and ensuring customer satisfaction during busy periods. To prepare, it helps to develop strong organizational and communication skills, as you'll frequently need to coordinate with team members and address issues as they arise. Additionally, being adaptable and maintaining a calm demeanor under pressure are essential, as retail environments can be fast-paced and unpredictable. Proactively seeking feedback from your team and learning from experienced managers can also help you navigate these challenges effectively.

What are the key skills and qualifications needed to thrive as a retail shift manager, and why are they important?

To thrive as a Retail Shift Manager, you need strong leadership, customer service, and organizational abilities, often supported by prior retail experience or relevant training. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Exceptional communication, conflict resolution, and adaptability help you motivate teams and handle customer concerns effectively. These skills are crucial for ensuring smooth store operations, achieving sales targets, and delivering a positive shopping experience.

What is a retail shift manager?

A Retail Shift Manager is responsible for overseeing store operations and staff during their assigned shifts. They ensure customer satisfaction, manage employee tasks, handle cash and inventory, and address any issues that arise during their shift. Shift Managers also help implement store policies, train new employees, and maintain a clean, safe environment. Their role is essential in keeping the store running smoothly and meeting sales goals.
More about Retail Shift Manager jobs
What cities are hiring for Retail Shift Manager jobs? Cities with the most Retail Shift Manager job openings:
Who are the top companies hiring for Retail Shift Manager jobs? The top employers for Retail Shift Manager jobs are:
What are popular job titles related to Retail Shift Manager jobs? For Retail Shift Manager jobs, the most frequently searched job titles are:
Retail Shift Manager jobs near you
Infographic showing various Retail Shift Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $42,418 per year, or $20.4 per hour.

Retail Shift Manager

EZCorp, Inc.

Orson, PA • On-site

$19.25 - $21.50/hr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

EZCORP rating

6.9

Company rating: 6.9 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker

Job description

Address: 18449 SE Stark Portland, Oregon 97233
Brand: USA Pawn & Jewelry
Are you tired of working fast food or retail jobs with no advancement opportunity?
We want you to join us for a career - not a job. At EZCORP we are looking for a Retail Shift Leader (Key Holder) to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Retail Shift Leader (Lead Pawn Broker) and we would love to have you join our team.
Urgently hiring immediately for Retail Shift Leader (Key Holder)! Easily apply today!
EZCORP provides our full-time Retail Shift Leaders (Key Holder) with a comprehensive benefits package to help you achieve your optimal work/life balance.
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your customer service and leadership skills in a fun and fast paced environment.
Our Retail Shift Leader (Key Holder) position offers competitive pay based on experience with an opportunity to quickly increase your pay and position!
  • Complete the initial 5-week paid training program and earn a $.50 raise and transition to Lead Pawnbroker upon completion of the program
  • Enhance your leadership skills through our structured leadership training programs
  • Follow the Career Path and train for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Retail Shift Leaders (Key Holder):
  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Shift Leader (Key Holder):
You will provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives while leading and influencing Team Members around you through coaching and hands-on involvement. As a Retail Shift Leader (Key Holder), it will be your responsibility to provide a friendly, courteous, and respectful environment that clearly sets EZPAWN apart from the competition. If you like the idea of building a rewarding career, developing others, and helping to create a great customer experience, we want to talk with you!
Other Retail Shift Leader (Key Holder) duties include:
  • Processing loans and extensions
  • Coming to jointly satisfactory terms regarding items to be pawned
  • Performing opening and closing store procedures
  • Supervising and coaching store Team Members

Requirements for the Retail Shift Leader (Key Holder) role:
The ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships. Additional requirements for the role include:
  • High school diploma or GED
  • Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience
  • Able to pass a criminal background check and drug test
  • Valid driver's license and auto insurance
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

*No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.

What EZCORP employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

EZCORP logo

About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989

View All EZCORP Jobs

Apply