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Retail Service Specialist Jobs (NOW HIRING)

3M HEALTHCARE

Retail Service Specialist

Bozeman, MT · On-site

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...

3M HEALTHCARE

Retail Service Specialist

Superior, WI · On-site

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...

3M HEALTHCARE

Retail Service Specialist

Savannah, GA · On-site

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...

3M HEALTHCARE

Retail Service Specialist

Lindsay, CA · On-site

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...

O'Reilly Auto Parts

Retail Service Specialist

Sylva, NC · On-site

The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift ...

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Retail Service Specialist information

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How much do retail service specialist jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for retail service specialist in the United States is $20.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $22.84 per hour, depending on experience, location, and employer.

What is a retail service specialist?

A Retail Service Specialist is a professional responsible for providing customer service, assisting with sales, and maintaining the overall appearance and organization of a retail store. Their duties often include greeting customers, answering questions about products, restocking shelves, and processing transactions at the register. They play a key role in ensuring customers have a positive shopping experience and that store operations run smoothly. Additionally, they may help with inventory management and promotional displays. This position requires strong communication skills and a customer-focused attitude.

What is the difference between Retail Service Specialist vs Retail Sales Associate?

AspectRetail Service SpecialistRetail Sales Associate
Primary RoleProvides customer service, handles returns, assists with product issuesEngages customers, promotes sales, assists with product selection
Required SkillsCustomer service, problem-solving, product knowledgeCommunication, sales techniques, product knowledge
Work EnvironmentRetail stores, customer service countersRetail stores, sales floors
Common CertificationsNone typically required, but customer service training helpfulNone typically required

Both roles are common in retail, focusing on customer interaction. The Retail Service Specialist emphasizes resolving customer issues and service, while the Retail Sales Associate concentrates on sales and product promotion. Understanding these differences helps job seekers find the right fit based on their skills and career goals.

What are some common challenges faced by retail service specialists, and how can they be effectively managed?

Retail Service Specialists often encounter challenges such as managing high customer traffic during peak hours, handling difficult customer interactions, and staying updated on product knowledge. Effective time management, strong communication skills, and ongoing training can help address these issues. Building positive relationships with team members and utilizing support from supervisors also play a key role in navigating daily challenges and maintaining excellent customer service.

What are the key skills and qualifications needed to thrive as a retail service specialist?

To thrive as a Retail Service Specialist, strong customer service skills, basic sales knowledge, and a high school diploma or equivalent are generally required. Familiarity with point-of-sale (POS) systems, inventory management software, and product databases is typically needed. Exceptional communication, problem-solving abilities, and a positive attitude help individuals excel in customer interactions and team environments. These skills and qualities are essential for delivering excellent service, driving sales, and ensuring smooth store operations.
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Who are the top companies hiring for Retail Service Specialist jobs? The top employers for Retail Service Specialist jobs are:
What states have the most Retail Service Specialist jobs? States with the most job openings for Retail Service Specialist jobs include:
What are popular job titles related to Retail Service Specialist jobs? For Retail Service Specialist jobs, the most frequently searched job titles are:
Retail Service Specialist jobs near you
Infographic showing various Retail Service Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,262 per year, or $20.3 per hour.

Retail Service Specialist

American Automobile Association

Pittsburgh, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 281 frontline employees who took The Breakroom Quiz

225th of 304 rated insurance

Job description

Retail Service Specialist
We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting career opportunity in our branch network and ideal for candidates intent on providing excellent customer service and who understand the importance of teamwork.
Responsibilities
  • Greet all members and customers, determine their need and provide Legendary Service
  • Provide DMV vehicle license, registration and notary services as required
  • Reach sales and service goals (and earn incentives!) for multiple AAA products and services
  • Preparing and providing TripTik® travel routings, marked road maps, tour books, and other travel-related materials
  • Issue passport photos
  • Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer
  • Make hotel and car rental reservations for members and provide travel destination information

Qualifications
  • Experience in retail sales, banking or similar customer service/sales environment
  • Proven ability to exceed assigned sales or service quality goals
  • Must be able to obtain and maintain valid notary license as required
  • Experience with Microsoft Office basics
  • Must be available to work Monday through Friday during office hours, and Saturdays in accordance with branch requirements.
  • Ability to travel locally when necessary
  • A high school diploma or GED
  • For offices that offer notary services, Notary Public must be obtained within 1 Year

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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