Retail Operations Project Manager Jobs in Springfield, MA

iSoftStone, Inc. is seeking a Sr. Project Manager (Infrastructure) to join our Team!

Remote Opportunity in the Tri-State Area (NY, NJ or CT)

Applicants must be legally authorized to work in the United States without current or future employer sponsorship. We are unable to sponsor employment visas for this position, now or in the future.

Third Party candidates cannot be considered for this position. 

Summary:

We are seeking an experienced Senior Project Manager to manage enterprise infrastructure initiatives supporting a fast-paced retail organization. This individual will oversee the planning, execution, and delivery of complex infrastructure projects.

The ideal candidate is a seasoned project management professional with exceptional leadership, communication, and stakeholder management skills. While this role partners closely with technical infrastructure teams, it is not intended to be a hands-on engineering position. Instead, the successful candidate will drive execution, facilitate collaboration between business and technical teams, and ensure projects are delivered on time, within scope, and within budget.

Responsibilities:

• Manage multiple concurrent infrastructure projects from initiation through successful implementation.
• Develop and maintain comprehensive project plans, schedules, budgets, risk logs, and executive status reporting.
• Coordinate cross-functional teams including Infrastructure, Network, Security, Cloud, End User Computing, Store Operations, Vendors, and Business Stakeholders.
• Facilitate project meetings, steering committees, sprint planning sessions, and executive updates.
• Identify project risks, dependencies, and issues while driving timely resolution and mitigation strategies.
• Manage project scope, change requests, resource planning, and delivery timelines.
• Partner with vendors and third-party service providers to ensure project milestones and deliverables are achieved.
• Support Agile and traditional project delivery methodologies based on project needs.
• Promote project management, best practices and continuous process improvement.

Qualifications:

• Bachelor's degree or equivalent professional experience.
• 8+ years of project management experience managing enterprise infrastructure or technology projects.
• Current Project Management Professional (PMP) certification.
• Current Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Scrum certification.
• Strong experience working in Agile environments with the ability to facilitate Scrum ceremonies and manage project backlogs.
• Ability to take high-level business and technical requirements and translate them into well-defined user stories, epics, and actionable work items.
• Experience partnering with solution architects to refine technical requirements and collaborating closely with development teams to decompose work into manageable tasks.
• Technical aptitude to understand infrastructure concepts, ask the right questions, and effectively communicate with architects, engineers, and developers. While hands-on coding experience is not required, candidates should be comfortable working within technical environments and supporting software and infrastructure delivery teams.
• Proven ability to engage with development teams to clarify requirements, remove delivery roadblocks, and ensure a shared understanding of project objectives and deliverables.
• Demonstrated success managing multiple large-scale projects simultaneously.
• Strong executive presence with excellent written, verbal, and presentation skills.

• Proven ability to influence stakeholders and manage cross-functional teams
• Experience with project management and Agile tools such as Azure DevOps, Jira, and Confluence.

Preferred Qualifications:

• Experience delivering infrastructure initiatives is preferred.

Primary Location Pay Range: $65 - $75 per hour

Benefits:
1099/Contractors: No benefits
Temp salaried employee benefits, if scheduled to work at least 30 hours per week: medical, dental, vision, 401k, holidays.
 

iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies.

Visit us at https://www.isoftstoneinc.com.

iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.