Retail Operations Project Manager Jobs in Springfield, MA

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength.  WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

Oversees planning and execution of strategic and cross-functional projects. This role will partner with Operational and Digital leaders to drive execution on strategic initiatives. 

II. Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other minor duties may be assigned. 

• Lead planning and execution of serving as the primary point of contact between stakeholders and functional delivery teams.
• Partner with stakeholders to define, refine, and manage project scope, schedule, and budget, including navigating evolving or ambiguous requirements.
• Develop and maintain project plans, timelines, resource forecasts, and status reporting to ensure alignment with business priorities.
• Facilitate effective communication across functions, proactively identifying risks, issues, and decision points.
• Prepare and present clear project performance updates (status, risks, dependencies, tradeoffs) to leadership and stakeholders.
• Influence and negotiate priorities, scope adjustments, and delivery tradeoffs while maintaining strong working relationships.
• Establish and maintain project governance, documentation, and controls appropriate for project size and complexity.
• Support continuous improvement of project management practices as project volume and complexity increase.
• Coach and guide project team members, reinforcing accountability, collaboration, and delivery discipline.
   

The highest level of supervisory skills required in this job is the management of non-supervisory employees.  

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

• Education: Bachelor's Degree (accredited) in Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED(accredited) and four years of relevant work experience.

• Experience: Five years of relevant work experience.

B. Certificates, Licenses, Registrations or Other Requirements

• Working understanding of Agile & Waterfall approaches to Digital Projects
• Project management certification (PMP, CSM, or equivalent) preferred
• Willingness to pursue formal project management certification post-hire if not already obtained 
   

C. Other Knowledge, Skills or Abilities Required

• Ability to excel in a fluid and fast-paced environment
• Exceptional interpersonal and communication skills, including oral and written
• Ability to appropriately apply Change Management tools/techniques
• Flexibility to travel for business needs, up to 15%
   

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is: office setting and/or landfill/outdoor.

The expected base pay range for this on-site position is $95700 - $140288 . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

In addition, this position is eligible for bonus. 
 

Benefits
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability.  As well as a Stock Purchase Plan, Company match on 401K, and more!  Our employees also receive Paid Vacation, Holidays, and Personal Days.  Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of postconsumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gastoelectricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavyduty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSAapproved alternative.