ZipRecruiter

Log In

1

Customer Project Manager Jobs in Springfield, MA

Bombardier

Customer Project Manager

Windsor Locks, CT · On-site

$81.10K - $104K/yr

Upsells additional work to Customer. * Perform Project Management duties for multiple aircraft to include identification of potential risks and management of constraints. Price codes, work orders ...

EnerSys

Project Manager Service (remote)

Hartford, CT · On-site

We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The Project Manager II Service typically manages multiple higher revenue projects, multiple high ...

Insurity

Project Manager

Hartford, CT

Drive the delivery of services to the customer, managing customer inquiries and requests as assigned * Manage weekly project meetings and monthly status reporting - including meeting preparations ...

Insurity

Project Manager

Hartford, CT

Drive the delivery of services to the customer, managing customer inquiries and requests as assigned * Manage weekly project meetings and monthly status reporting - including meeting preparations ...

Consigli Construction

Project Manager

Hartford, CT · On-site

$52K - $152K/yr

The PM is responsible for oversight of the entire project's life cycle including budget, cost, schedule, risk, resource management and safety while providing exceptional customer service. The PM will ...

Consigli Construction

Project Manager

Hartford, CT · On-site

$52K - $152K/yr

The PM is responsible for oversight of the entire project's life cycle including budget, cost, schedule, risk, resource management and safety while providing exceptional customer service. The PM will ...

Consigli Construction

Project Manager

Hartford, CT

$52K - $152K/yr

The PM is responsible for oversight of the entire project's life cycle including budget, cost, schedule, risk, resource management and safety while providing exceptional customer service. The PM will ...

Consigli Construction

Project Manager

Hartford, CT · On-site

$52K - $152K/yr

The PM is responsible for oversight of the entire project's life cycle including budget, cost, schedule, risk, resource management and safety while providing exceptional customer service. The PM will ...

Consigli Construction

Project Manager

Hartford, CT · On-site

$52K - $152K/yr

The PM is responsible for oversight of the entire project's life cycle including budget, cost, schedule, risk, resource management and safety while providing exceptional customer service. The PM will ...

Consigli Construction

Project Manager

Hartford, CT

$52K - $152K/yr

The PM is responsible for oversight of the entire project's life cycle including budget, cost, schedule, risk, resource management and safety while providing exceptional customer service. The PM will ...

Conflux Systems

*Project Manager I

Hartford, CT · On-site

$34.30/hr

Project Manager I Duration: 6+ Months Contract (Potential for extension) Location: 151 Farmington ... Experience crafting beautiful and seamless digital customer experiences in highly regulated ...

Insurity

Senior Project Manager

Hartford, CT

Drive the delivery of services to the customer, managing customer inquiries and requests as assigned * Manage weekly project meetings and monthly status reporting - including meeting preparations ...

Insurity

Senior Project Manager

Hartford, CT

Drive the delivery of services to the customer, managing customer inquiries and requests as assigned * Manage weekly project meetings and monthly status reporting - including meeting preparations ...

Compri Consulting

Senior Project Manager

Windsor, CT · Hybrid

Coordinate cross-functional teams including product management, engineering, production, supply chain, and customer support * Ensure Engineering and Product teams are aligned with project timelines ...

Kaloutas

Project Manager, Sales

Hartford, CT · Hybrid

$100K - $110K/yr

Build and manage a strong opportunity pipeline in the CRM * Follow the company sales process to ... Project Ownership * Conduct job site walkthroughs to define scope and customer expectations

Minuteman Security Technologies Inc

Project Manager II

CT · On-site

$75.60K - $122.60K/yr

Job Overview Summary The Project Manager II will oversee larger and more complex security ... Always understand that you are the face of the company to our customers * Diversity: Every project ...

next page

Showing results 1-20

People also search for

All JobsCustomer Project JobsCustomer Project Manager JobsCustomer Project Manager Jobs in Springfield, MA

Customer Project Manager information

See Springfield, MA salary details

$36.4K

$90.6K

$113.6K

How much do customer project manager jobs pay per year?

As of May 29, 2026, the average yearly pay for customer project manager in Springfield, MA is $90,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,200.00 and $104,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Project Manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.

How does a Customer Project Manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What does a Customer Project Manager do?

A Customer Project Manager oversees projects on behalf of clients to ensure they are completed on time, within budget, and to the customer’s satisfaction. They act as a main point of contact between the customer and the project team, managing communication, setting expectations, and resolving any issues that arise. Their responsibilities often include planning project timelines, coordinating resources, tracking progress, and delivering regular updates to clients. The role requires strong organizational, communication, and problem-solving skills.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

What are popular job titles related to Customer Project Manager jobs in Springfield, MA? For Customer Project Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Customer Project Manager jobs in Springfield, MA look for? The top searched job categories for Customer Project Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Customer Project Manager jobs? Cities near Springfield, MA with the most Customer Project Manager job openings:
Customer Project Manager jobs near you
Customer Project Manager

Customer Project Manager

Bombardier

Windsor Locks, CT • On-site

$81.10K - $104K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 7 days ago

Bombardier rating

8.6

Company rating: 8.6 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

18th of 59 rated aerospace companies

Job description

Posting Start Date: 5/5/26
Requisition ID: 12076
Windsor Locks, CT, USA,
When applicable, Bombardier promotes flexible and hybrid work policies.
Why join us?
At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.
Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
Bombardier's Benefits Program
With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program

What are your contributions to the team?
  • Adhere to Bombardier General Work Requirements.
  • Serve as customer primary point-of-contact in daily communications, coordinating, and follow-up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, resolution of squawks, and warranty issues. Upsells additional work to Customer.
  • Perform Project Management duties for multiple aircraft to include identification of potential risks and management of constraints. Price codes, work orders, reviews labor charges, builds, reviews, and delivers Pro Forma invoice to Customer.
  • Execute and maintain schedule through aircraft delivery and follow-up. Monitor and oversee work flow to ensure work package is on schedule and within budget, including shop floor efficiency.
  • Facilitate status meetings with all departments and shops; update daily reports on status of aircraft.
  • Assist and coordinate special programs (i.e., Smart Parts, ESP, MSP, Honeywell, and Warranty) with Planning, Invoice Analysts and Materials.
  • Review, approve, and sign final customer invoice as needed, (i.e., review margin analysis, warranty negotiations, and revision of service orders (SVOs).
  • Perform post work package activities, (i.e., customer follow-up calls, resolve customer issues after departure).
  • Responsible for meeting or exceeding facility financial objectives on all projects. Issues and collects DPRs, reviews payment terms with Customer.

How to thrive in this role?
  • Typically, a minimum 8 years of experience working in aircraft maintenance environment with a proven track record of project management and exposure to the service center environment for Business Aircraft.
  • Typically, a minimum 2-year Customer Project Manager experience.
  • 4-year college degree preferred, not required.
  • FAA Airframe and Powerplant license preferred, not required.
  • Working knowledge of regulatory governance FAA, EASA, or Transport Canada, for example, part 91, 121, 135 & 145.
  • Working knowledge of aircraft maintenance inspection programs.
  • Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations.
  • Interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments.
  • Planning and organization skills necessary to plan, prioritize and coordinate workload within a multiple project setting.
  • Computer skills necessary to learn and / or operate, word processing, spreadsheet, database, presentation, project, email and web-based applications as well as operating systems used to manage the maintenance work.
  • Basic business acumen to include of accounting and budgeting principles necessary to read and interpret profit/loss statements, financial reports, and meet financial objectives for assigned area and programs.
  • Working knowledge of SAP and Pivotal maintenance transactions.
  • Ability to demonstrate strong leadership and coaching skills with the ability to develop people.
  • Able to perform the role as a Operations Manager, when needed.

Now that you can see yourself in this role, apply and join the Bombardier Team!
Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.
Job Customer Project Manager
Primary Location Hartford Service Center
Organization Learjet Inc
Shift
Employee Status Regular
Requisition 12076 Customer Project Manager

What Bombardier employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply