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Customer Project Manager Jobs in Springfield, MA

OMG, Inc.

Project Manager - FastenMaster

Agawam, MA · On-site

Project Manager - New Product Development & Innovation - FastenMaster OMG Inc. is a leading ... Lead Voice of Customer capture and translate it into requirements; author clear charters and build ...

Waste Management

Project Manager, Digital

Windsor, CT · On-site

$95K - $140K/yr

WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets ... Partner with stakeholders to define, refine, and manage project scope, schedule, and budget ...

Waste Management

Project Manager, Digital

Windsor, CT · On-site

$95K - $140K/yr

WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets ... Partner with stakeholders to define, refine, and manage project scope, schedule, and budget ...

Waste Management

Project Manager, Digital

Windsor, CT · On-site

$95K - $140K/yr

WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets ... Partner with stakeholders to define, refine, and manage project scope, schedule, and budget ...

Mersino Dewatering Inc

Project Manager II

Hartford, CT · On-site

$80K - $120K/yr

Act as the primary point of contact for customers, always providing prompt responses to customer inquiries, and communicating with Project Managers from the customer and other contractors on site

Notch Mechanical

Project Manager/Estimator

Hartford, CT · On-site

$80K - $100K/yr

Perform basic sales functions for assigned accounts, such as forecasting, customer service, and ... Manage project contracts, including the issuance of purchase orders, estimating and handling of ...

Notch Mechanical

Project Manager/Estimator

Hartford, CT · On-site

$80K - $100K/yr

Perform basic sales functions for assigned accounts, such as forecasting, customer service, and ... Manage project contracts, including the issuance of purchase orders, estimating and handling of ...

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All JobsCustomer Project JobsCustomer Project Manager JobsCustomer Project Manager Jobs in Springfield, MA

Customer Project Manager information

See Springfield, MA salary details

$36.4K

$90.6K

$113.6K

How much do customer project manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for customer project manager in Springfield, MA is $90,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,200.00 and $104,100.00 per year, depending on experience, location, and employer.

Who earns more, PM or PMO?

In general, Project Managers (PMs) tend to earn higher salaries than PMOs (Project Management Officers) because PMs are responsible for leading projects and making strategic decisions, often requiring more experience and certifications like PMP. PMOs typically focus on supporting project management processes and standards, which may be a lower-level or specialized role with a different salary range. Salary differences can vary based on industry, location, and company size.

What are the 4 types of project managers?

The four main types of project managers are functional, projectized, matrix, and hybrid. Functional managers work within departments, projectized managers lead dedicated teams, matrix managers balance both functional and project responsibilities, and hybrid combines elements of these structures. Understanding these types helps in selecting the right management approach for specific projects and organizational needs.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

Can I make 100k as a project manager?

Customer Project Managers can earn $100,000 or more annually, especially with experience, certifications like PMP, and working in industries such as IT, construction, or engineering. Salary levels vary based on location, company size, and project complexity, with senior roles and those managing large or complex projects typically earning higher salaries.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and project management skills are essential for this role.

How does a Customer Project Manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What are the key skills and qualifications needed to thrive as a Customer Project Manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.
What are popular job titles related to Customer Project Manager jobs in Springfield, MA? For Customer Project Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Customer Project Manager jobs in Springfield, MA look for? The top searched job categories for Customer Project Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Customer Project Manager jobs? Cities near Springfield, MA with the most Customer Project Manager job openings:
Customer Project Manager jobs near you
Infographic showing various Customer Project Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $90,610 per year, or $43.6 per hour.
Project Manager - FastenMaster

Project Manager - FastenMaster

OMG, Inc.

Agawam, MA • On-site

Full-time

Posted 8 days ago

Job description

Project Manager - New Product Development & Innovation - FastenMaster
OMG Inc. is a leading manufacturer of fastening products and technologies for the commercial roofing and construction industries worldwide. Headquartered in western Massachusetts, OMG is an equal opportunity employer prioritizing the safety of our employees and customers. The company values integrity, teamwork, diversity, trust, respect, commitment, and a passion for excellence. OMG is a global company operating manufacturing facilities in Massachusetts, Illinois, and Minnesota.
Position Overview
OMG currently operates in two Divisions: OMG Roofing Products and FastenMaster®. OMG Roofing Products is a leading global manufacturer and supplier of value-added components for the commercial roofing industry. The FastenMaster Division manufactures and markets innovative, premium quality wood-to-wood fasteners that are engineered to enable professional contractors to complete building projects safer, faster, and easier. OMG uses New Product Development & Innovation (NPD&I) teams to develop and introduce products and services that improve customer productivity and enhance building envelope performance.
The Project Manager leads NPD&I projects through OMG's Stage-Gate (PDR) process owing scope, timeline, team, budget, and Voice of Customer to deliver products that improve customer productivity and enhance building envelope performance.
At the Project Manager level, the role manages projects fully and independently, leading cross-functional teams from scope through launch.
Position Responsibilities
  • Promote Safety as the Number One priority of all OMG employees.
  • Manage projects fully and independently to the OMG Stage-Gate (PDR) process, leading full cross-functional teams.
  • Own the schedule and critical path, the project budget and forecast, and the risk register and resourcing.
  • Lead Voice of Customer capture and translate it into requirements; author clear charters and build business cases.
  • Facilitate gate reviews, run change control independently, and own gate-deliverable completeness and documentation.
  • Manage launch readiness and commercialization tasks, and own KPI tracking and reporting.
  • Mentor Associate Project Managers informally and align stakeholders independently.
  • Use generative AI tools responsibly and effectively for project communication and analysis.
  • Perform other tasks as assigned.

Position Requirements
  • Minimum Bachelor of Science degree in Engineering, Business, or a related field.
  • Typically three to five years of project management experience; PMP certification and/or formal Stage-Gate experience preferred.
  • Proficiency with work breakdown structures and scheduling (e.g., MS Project) and project budget control.
  • Demonstrated cross-functional team leadership and stakeholder alignment.
  • Excellent communication skills (written and oral); team player, self-starter, and action oriented.
  • Positive attitude, good judgment, and a strong sense of responsibility and ownership.

Physical Requirements
  • Ability to work in high-noise areas and wear appropriate hearing protection devices.
  • Ability to operate a motor vehicle while maintaining focus on safe driving and avoiding all distractions when behind the wheel, especially cell phones.
  • Ability to walk, stand, stoop, kneel, crouch, crawl, use hands to handle, or feel objects, tools, or controls, reach with hands and arms, climb or balance; and occasionally lift/push/pull up to 25 pounds.

Must be able to complete all essential job functions listed in the position responsibilities, with or without reasonable accommodation.
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About OMG

Sourced by ZipRecruiter

Industry

Commercial banking and manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Springfield, MA, US

Year founded

1981

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