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Customer Project Manager Jobs in Springfield, MA

Carrier

Associate Project Manager

Chicopee, MA · On-site

$53K - $106K/yr

We continue to lead because of our world-class, inclusive workforce that puts the customer at the ... Participates in the management of the daily coordination of projects including preparing and ...

MBAcsi

Construction Project Manager

Windsor, CT · On-site

The position will initially require on-site work at a USPS customer location for several months ... Manage design and construction projects, including minor construction, facility repairs, and system ...

CBRE

Sr. Project Manager

East Hartford, CT · On-site

This position is part of CBRE's Project Management function and is responsible for managing ... Impact the achievement of customer, operational, project, or service objectives across multi ...

Atlas

Project Manager Assistant

West Springfield, MA · On-site

Provide support to ENV East on various tasks particularly data management (Zoho CRM, BST project start reporting, BST client reports, and the Recurring Task Order program) and ENV East proposal ...

CBRE

Project Manager - Capital Improvements

Hartford, CT · On-site

$115K/yr

As a Project Manager, you will be responsible for providing consulting services for a large ... Impact a range of customer, operational, project, or service activities within own team and other ...

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All JobsCustomer Project Manager JobsCustomer Project Manager Jobs in Springfield, MA

Customer Project Manager information

See Springfield, MA salary details

$36.4K

$90.6K

$113.6K

How much do customer project manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for customer project manager in Springfield, MA is $90,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,200.00 and $104,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

Who earns more, BA or PM?

In the context of job roles, a Project Manager (PM) typically earns more than a Business Analyst (BA) due to higher responsibilities, leadership duties, and often requiring project management certifications like PMP. BAs focus on requirements gathering and analysis, while PMs oversee project execution, budgets, and teams, which generally command higher salaries.

Can I make 100k as a project manager?

Customer Project Managers can earn $100,000 or more annually, especially with experience, certifications like PMP, and managing large or complex projects. Salaries vary by industry, location, and company size, with senior or specialized roles often reaching or exceeding this level. Developing strong leadership, communication skills, and project management tools can help achieve higher compensation.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and problem-solving skills are essential in this role.

How does a Customer Project Manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What is the highest paying job in customer service?

The highest paying roles in customer service are often customer success executives, director-level managers, or specialized roles such as customer experience directors, with salaries exceeding $100,000 annually. These positions typically require extensive experience, leadership skills, and knowledge of CRM tools and data analysis.

What are the key skills and qualifications needed to thrive as a Customer Project Manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.
What are popular job titles related to Customer Project Manager jobs in Springfield, MA? For Customer Project Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Customer Project Manager jobs in Springfield, MA look for? The top searched job categories for Customer Project Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Customer Project Manager jobs? Cities near Springfield, MA with the most Customer Project Manager job openings:
Customer Project Manager jobs near you
Infographic showing various Customer Project Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $90,610 per year, or $43.6 per hour.
Technical Project Manager

Technical Project Manager

Kinsley Group

East Granby, CT • On-site

Full-time

Posted 5 days ago

Job description

The Technical Project Manager (TPM) is responsible for end-to-end ownership of project execution, ensuring delivery aligns with scope, schedule, budget, and quality standards.
This role provides leadership across cross-functional teams, vendors, and stakeholders to drive disciplined execution, mitigate risk, and ensure successful project outcomes.
The TPM serves as the single point of accountability for project performance, maintaining control over governance, communication, financial outcomes, and technical coordination.
Essential Functions and Responsibilities:
Project Delivery Governance & Execution
  • Own full lifecycle project delivery across scope, schedule, budget, and technical execution.
  • Review, interpret, and administer project contracts, specifications, drawings, and submittals to ensure project compliance and successful execution.
  • Understand contract requirements and provide input during contract reviews, negotiations, and change discussions.
  • Establish and enforce governance, change control, and execution standards.
  • Independently create and manage purchase orders, including modification of project-specific terms and conditions as required.
  • Procure, schedule, and coordinate vendors, materials, transportation, storage, deliveries, startup services, maintenance, warranty support, and other project resources.
  • Coordinate internal teams and external vendors to ensure on-time, on-budget delivery.
  • Maintain audit-ready project documentation and enforce financial discipline.

Risk, Issue & Technical Escalation
  • Identify and manage project risks, constraints, and technical issues proactively.
  • Lead issue resolution to prevent project disruption and maintain project momentum.
  • Serve as a technical resource during project execution, startup, and commissioning activities.
  • Own escalation pathways with engineering, vendors, customers, and field personnel.
  • Document technical decisions, project changes, and escalations.

Stakeholder Alignment & Communication
  • Serve as the primary point of accountability for customers, vendors, and internal stakeholders.
  • Lead structured communication regarding project status, risks, changes, and technical matters.
  • Manage customer expectations and coordinate resolution of billing, invoice, payment, and contract-related discrepancies.
  • Be responsive and available throughout project execution, startup, and closeout to address technical inquiries and operational challenges.

Submittals, Technical Documentation & Field Coordination
  • Prepare, review, submit, and manage all project submittals and related documentation.
  • Ensure compliance with contractual, technical, and quality requirements.
  • Coordinate and respond to RFIs, technical clarifications, and design-related issues.
  • Conduct site visits and project walkthroughs as required to validate project readiness, execution progress, and issue resolution.
  • Maintain complete and accurate project records throughout the project lifecycle.

Startup Readiness, Financial Performance & Project Closeout
  • Certify project readiness prior to execution and startup activities.
  • Coordinate startup planning, commissioning support, and identification of readiness gaps.
  • Support startup and commissioning activities through successful turnover and issue resolution.
  • Manage vendor costs, procurement commitments, project profitability, and execution integrity.
  • Maintain project documentation and records through final completion, closeout, warranty transition, and customer acceptance.
  • Own gross profit performance and overall project execution outcomes.

Travel
This position requires up to 50% travel throughout customer territories. Travel will include customer site visits, project meetings, equipment inspections, commissioning activities, startup support, and factory witness testing. Travel may also be required to manufacturing facilities, vendor locations, and customer sites to support project execution and ensure successful project outcomes.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

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