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Retail Operations Project Manager Jobs in Boston, MA

SparkCharge

Operations Project Manager

Somerville, MA · On-site

$85K - $100K/yr

About the role SparkCharge is seeking an Operations Project Manager to support the Mobile Operations team and help scale reliable, repeatable delivery of mobile EV charging services. This role owns ...

Helen of Troy

Operations Project Manager

Marlborough, MA · On-site

$76K - $90K/yr

Operations Project Manager Department: Beauty & Wellness Work Location: Marlborough, MA, Hybrid (work 3 days onsite) Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model ...

Helenoftroy

Operations Project Manager

Marlborough, MA · Hybrid

$76K - $90K/yr

Operations Project Manager Department: Beauty & Wellness Work Location: Marlborough, MA, Hybrid (work 3 days onsite) Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model ...

Cooley

Firm Operations Project Manager

Boston, MA · On-site

Firm Operations Project Manager Cooley LLP is seeking a Project Manager to join the Firm Operations team. Position summary: Cooley Firm Operations embraces a culture of excellence and transparency ...

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Retail Operations Project Manager information

See Boston, MA salary details

$38K

$98.6K

$168.9K

How much do retail operations project manager jobs pay per year?

As of May 29, 2026, the average yearly pay for retail operations project manager in Boston, MA is $98,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $126,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Operations Project Manager, and why are they important?

To thrive as a Retail Operations Project Manager, you need expertise in project management, retail operations, and analytical problem-solving, usually supported by a bachelor’s degree in business or a related field. Familiarity with project management software (such as Asana or Microsoft Project), POS systems, and advanced Excel skills is typically required. Strong communication, leadership, and organizational skills help you manage cross-functional teams and drive project success. These competencies ensure efficient rollout of retail initiatives, alignment with business objectives, and consistent operational improvements across store locations.

What are some typical challenges a Retail Operations Project Manager may encounter when implementing new processes across multiple store locations?

A Retail Operations Project Manager often faces challenges such as coordinating communication across diverse store teams, ensuring consistent adoption of new processes, and managing tight deadlines while minimizing disruption to daily operations. Balancing the unique needs of each location with standardized company goals can also be complex. Effective project managers proactively address these issues through clear planning, regular training sessions, and by fostering strong relationships between corporate, regional, and store-level staff.

What are Retail Operations Project Managers?

Retail Operations Project Managers are professionals responsible for overseeing and coordinating projects that improve the efficiency and effectiveness of retail operations. They manage initiatives such as store openings, process improvements, technology implementations, and inventory optimization. Their role involves collaborating with cross-functional teams, setting project timelines, allocating resources, and ensuring projects are completed on schedule and within budget. They play a crucial role in driving operational excellence and enhancing the customer experience in the retail environment.

What is the difference between Retail Operations Project Manager vs Retail Store Manager?

AspectRetail Operations Project ManagerRetail Store Manager
Primary FocusOverseeing retail projects, process improvements, and operational initiativesManaging daily store operations and staff
Required SkillsProject management, process optimization, cross-functional coordinationCustomer service, team leadership, sales management
Work EnvironmentCorporate offices, project sites, retail chainsRetail store floor, customer interactions
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but retail management certifications are common

The Retail Operations Project Manager focuses on implementing projects and improving retail processes across multiple locations, often working in corporate settings. In contrast, the Retail Store Manager handles daily store operations and staff management. Both roles require strong organizational skills, but their scope and responsibilities differ significantly.

What are popular job titles related to Retail Operations Project Manager jobs in Boston, MA? For Retail Operations Project Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Retail Operations Project Manager jobs in Boston, MA look for? The top searched job categories for Retail Operations Project Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Retail Operations Project Manager jobs? Cities near Boston, MA with the most Retail Operations Project Manager job openings:
Retail Operations Project Manager jobs near you
Operations Project Manager

Operations Project Manager

SparkCharge

Somerville, MA • On-site

$85K - $100K/yr

Full-time

Posted 12 days ago

Job description

About SparkCharge
SparkCharge operates the world's largest mobile energy network, delivering clean, on-demand power for its partners. The company's suite of mobile battery systems, power hubs, and AI platforms, SparkAI, enables flexible, predictive energy deployment without reliance on the traditional grid. Through innovative Charging-as-a-Service (CaaS) platforms, SparkCharge delivers fast, flexible, and convenient EV charging built specifically for fleets. With zero setup costs, guaranteed uptime, and multiple solutions, including a Mobile Battery Charger, Off-Grid Power Hub, and a Permanent Infrastructure, you get the freedom to choose a solution that fits your operations. Whether you prefer white-glove service, a self-managed or hybrid approach, SparkCharge handles the charging so you can focus on running your business. Powered by mobile solutions, intelligent software, and unmatched customer support, SparkCharge is accelerating EV adoption by making charging effortless, scalable, and ready when you are.
About the role
SparkCharge is seeking an Operations Project Manager to support the Mobile Operations team and help scale reliable, repeatable delivery of mobile EV charging services. This role owns the planning and execution of cross-functional operational projects-especially new customer onboarding and new location launches-by building clear project plans, coordinating stakeholders, managing risks, and ensuring on-time, high-quality delivery.
You'll work closely with internal teams (Operations, Field, Warehouse/Logistics, Customer Success, Product/Engineering, Finance) as well as customers and external suppliers to deliver successful deployments and ongoing operational improvements.
What you'll do
Project delivery & execution
  • Lead end-to-end delivery of Mobile Operations projects from kickoff through launch and stabilization.
  • Build and manage project plans, timelines, milestones, and workback schedules; ensure clear ownership and accountability across teams.
  • Maintain project documentation including project charters, meeting notes, action logs, and decision logs.
  • Identify risks, issues, and dependencies early; drive mitigation plans and escalate when needed.
  • Run effective project meetings, maintain momentum, and ensure stakeholders stay aligned on scope, timing, and outcomes.

New customer onboarding & new location launches
  • Partner with Sales/Customer Success and Mobile Ops to onboard new customers and launch new charging locations.
  • Lead customer-facing kickoff calls; align on scope, success criteria, timelines, and operational requirements.
  • Coordinate internal readiness (staffing, service windows, safety requirements, equipment needs, training) to support on-time go-lives.
  • Manage a location delivery workback plan: site readiness checklist, launch readiness review, go-live coordination, and post-launch stabilization.

Site planning & layouts
  • Develop site layouts in collaboration with customers, field leadership, and internal stakeholders to enable safe and efficient mobile operations.
  • Gather site requirements (traffic flow, staging areas, access constraints, safety zones, operational hours, power considerations if relevant).
  • Document layouts and operational plans clearly for field execution (e.g., diagrams, photos/annotations, written instructions).
  • Ensure alignment with safety standards and operational best practices.
  • Ensure deployments are grounded in real-world operational constraints.
  • Conduct site visits and field ride-alongs to validate readiness and workflows.
  • Align site layouts with technician efficiency, safety standards, and asset handling realities.
  • Assess local permitting and regulatory requirements for new site deployments.
  • Coordinate with municipalities, fire departments, landlords, and regulatory authorities as needed.
  • Track permit timelines and integrate them into launch workback schedules.
  • Ensure generator, fuel storage, and temporary site operations comply with local codes.

Supplier/vendor coordination & equipment delivery
  • Coordinate with suppliers, logistics partners, and internal teams to plan and execute equipment delivery for new sites and key operational projects.
  • Track lead times, shipping schedules, receiving processes, and field deployment timelines to ensure equipment arrives on schedule and in the correct configuration.
  • Manage vendor dependencies and resolve issues related to availability, delivery timing, and documentation.
  • Establish smooth handoffs between suppliers → warehouse → field teams; confirm readiness for deployment.

Operational improvement & standardization
  • Support continuous improvement initiatives across Mobile Ops (process standardization, SOP/playbook development, training rollouts, safety improvements).
  • Help define and track operational KPIs for projects (on-time launch, readiness completion, utilization, SLA adherence, uptime, cost-to-serve).
  • Drive retrospectives and incorporate lessons learned into repeatable launch and delivery processes.

Communication & stakeholder management
  • Provide clear status updates to the VP of Operations and Mobile Ops leaders: progress, risks, decisions needed, and next steps.
  • Translate operational needs into actionable plans for cross-functional partners.
  • Communicate changes proactively and ensure stakeholders understand tradeoffs and clear decision points.

Financial & Cost-to-Serve Accountability
  • Track project-level costs and ensure deployments align with cost-to-serve benchmarks.
  • Monitor equipment utilization, staffing levels, and vendor costs during launch.
  • Partner with Finance to validate CapEx/OpEx impact of new site launches.
  • Surface margin risks early and propose corrective actions.
  • Support vendor negotiations and cost validation as needed.

Qualifications
  • 8+ years of experience in operations project management, implementation/project delivery, or field operations program management-preferably in hardware-enabled services, logistics, fleet operations, energy/cleantech, or field service.
  • Proven track record delivering cross-functional projects with multiple stakeholders, tight timelines, and real-world operational constraints.
  • Experience working directly with customers on implementation/onboarding and managing expectations through launch.
  • Comfortable coordinating suppliers/vendors and managing lead times, delivery schedules, and dependencies
  • Strong organizational skills: project planning, prioritization, risk management, and follow-through.
  • Excellent communication skills (written and verbal), including customer-facing communication.
  • Proficiency with project tools (Asana/Jira/Monday/Smartsheet) and spreadsheets (Excel/Google Sheets).

Nice to have
  • EV charging, mobility, fleet, energy, or infrastructure-adjacent experience.
  • Experience with site planning and basic layout development for operations (warehouse, fleet, field service, deployment environments).
  • Familiarity with safety practices and operational readiness standards

The pay range for this role is:
85,000 - 100,000 USD per year (Somerville)

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