Retail Operations Project Manager Jobs in Boston, MA

Our Beauty & Wellness division empowers consumers with trusted products that support self-care, from salon-quality styling tools to wellness devices like humidifiers and air purifiers. Our innovative products and solutions promote healthy living, elevating the lives of consumers every day. This business unit includes Braun, PUR, Honeywell, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon brands, and this role may support one or more of these brands.
Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!
Position: Operations Project Manager
Department: Beauty & Wellness
Work Location: Marlborough, MA, Hybrid (work 3 days onsite)
Hybrid Schedule: At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.
What you will be doing:
The role is responsible for managing projects and working with associated team's projects across all areas of wellness operations, including product development, production stabilization, process and systems improvements and vendor portfolio management for sourcing and supply chain. The operations project manager will manage cross functional project planning, schedule and cost involving product, marketing, sales, senior leadership, and global shared services participants.

• Support operational activities relating to sustaining production of products and expansion of supply chain capabilities in new factory locations
• Project manage operational activities through inter-departmental coordination based on desired timelines
• Work with teams as required to ensure factory transfer projects are on track, including running projects related to wellness moves
• Continue to support Senior OPM with critical vendor projects and long term supply chain planning
• Manage PLM processes, including change management, using system based solutions
• Oversee item setup and promote best practices for operational processes
• Project manage internal and external groups supporting product changes
• Outwardly communicate product changes to key stakeholders and receive buy-in before release
• Work with documentation control team for any product updates to be implemented in agile
• Review forecast and supply plans with supply team and vendors to ensure production capacity
• Collaborate with product teams and factories to ensure product production readiness, using product dashboards, schedules, and check list to track
• Plan long term strategic transitions between supply and marketing to minimize any risk and reduce cost impact
• Work on continuous improvement across supply chain

Skills needed to be successful in this role:

• Strong communication skills - verbal and written communication across multiple levels of leadership.

Minimum Qualifications:

• Bachelor's degree in engineering, supply chain, business, or equivalent experience.
• 3+ years of experience working on engineering or project management of product development.
• Proven background in project management.
• Ability to travel domestically/internationally (Mexico, Asia) up to 10% as needed.
• Ability to join virtual meetings in the early morning or evening for international calls as needed outside standard business hours.
• Authorized to work in the United States on a full-time basis.

Preferred Qualifications:

• Experience working cross departmental and with overseas manufacturers.
• Exposure to cross-functional schedule management.

In Massachusetts, the standard base pay range for this role is $76,000.00 - $90,000.00 annually. This base pay range is specific to Massachusetts and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.
Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.
Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.
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For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.
Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000.
Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June - many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.
At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.