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Retail Bank Manager Jobs (NOW HIRING)

Merchants-

Retail Bank Manager

Moss Point, MS · On-site

$80 - $100/hr

Job PurposeThe Retail Bank Manager (RBM) is responsible for leading all branch operations, ensuring regulatory compliance, and delivering an exceptional customer experience within assigned branch ...

Citizens National Bank

Bank Manager

Hattiesburg, MS · On-site

Regional President Summary/Objective The Bank Manager (BM) creates, develops and supports a dynamic retail team that will maintain strong consumer and commercial customer relationships by providing ...

Citizens National Bank

Bank Manager

Brandon, MS

Regional President Summary/Objective The Bank Manager (BM) creates, develops and supports a dynamic retail team that will maintain strong consumer and commercial customer relationships by providing ...

Citizens National Bank

Bank Manager

Brandon, MS · On-site

Regional President Summary/Objective The Bank Manager (BM) creates, develops and supports a dynamic retail team that will maintain strong consumer and commercial customer relationships by providing ...

Citizens National Bank

Bank Manager

Hattiesburg, MS

Regional President Summary/Objective The Bank Manager (BM) creates, develops and supports a dynamic retail team that will maintain strong consumer and commercial customer relationships by providing ...

Citizens National Bank

Bank Manager

Brandon, MS · On-site

$60 - $80/hr

Career Opportunities with Citizens National Bank The Bank Manager (BM) creates, develops and ... Hires, develops, trains and maintains a dynamic retail team to ensure all sales and operational ...

Equity Bank

Bank Manager - Guymon, OK (Walmart)

Guymon, OK · On-site

$69K - $90K/yr

Retail Banking Location: Guymon, OK (Wal-Mart) Job Type: Full-Time/Salary Jump start your career at Equity Bank ! We are currently hiring energetic, team oriented, and community focused individuals ...

Equity Bank

Bank Manager - Guymon, OK (Walmart)

Guymon, OK · On-site

$69K - $90K/yr

Retail Banking Location: Guymon, OK (Wal-Mart) Job Type: Full-Time/Salary Jump start your career at Equity Bank ! We are currently hiring energetic, team oriented, and community focused individuals ...

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Retail Bank Manager information

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How much do retail bank manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for retail bank manager in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What is a retail bank manager?

Retail Bank Managers are professionals responsible for overseeing the daily operations of a bank branch. They manage staff, ensure customer satisfaction, handle customer complaints, and work to achieve sales targets for various banking products and services. Their role also includes ensuring compliance with banking regulations, developing business plans, and fostering a positive work environment. Retail Bank Managers play a key role in maintaining the financial health and reputation of their branch.

What are the key skills and qualifications needed to thrive as a retail bank manager?

To thrive as a Retail Bank Manager, you need strong leadership, financial acumen, customer service expertise, and typically a degree in business, finance, or a related field. Familiarity with banking software, risk management systems, and regulatory compliance tools is essential, and certifications such as Certified Retail Banker (CRB) can be advantageous. Excellent interpersonal, communication, and problem-solving skills help build trust with clients and motivate staff. These skills and qualities are crucial for driving branch performance, ensuring regulatory compliance, and delivering superior customer experiences.

What are some common challenges faced by retail bank managers, and how can they be overcome?

Retail Bank Managers often encounter challenges such as meeting sales targets, maintaining high customer satisfaction, and managing diverse teams. Balancing regulatory compliance with business goals can also be demanding. Success in this role requires strong leadership, effective delegation, proactive communication, and staying updated on financial regulations. Building strong relationships with both staff and customers helps foster a positive environment and drive results.

What is the difference between Retail Bank Manager vs Customer Service Representative?

AspectRetail Bank ManagerCustomer Service Representative
Required CredentialsHigh school diploma; often a bachelor's degree in finance or related field; banking certificationsHigh school diploma; customer service or sales training
Work EnvironmentBranch management, overseeing staff, operations, and salesFrontline customer interactions, handling transactions and inquiries
Employer & Industry UsageBank branches, financial institutionsBank branches, retail banking
Common Search & Comparison IntentUnderstanding managerial roles, career progressionCustomer service roles, entry-level banking jobs

The Retail Bank Manager and Customer Service Representative roles differ mainly in responsibilities, credentials, and work environment. The manager oversees branch operations and staff, requiring more experience and certifications, while the representative handles customer interactions and transactions. Both roles are essential in retail banking but serve different career and functional purposes.

Do retail bank managers get paid a lot?

Retail bank managers typically earn a competitive salary that varies based on experience, location, and the size of the branch. According to industry data, the median annual salary for retail bank managers is around $60,000 to $80,000, with potential bonuses and benefits included.

How much money do you make as a retail bank manager?

A retail bank manager's average salary in the United States ranges from $50,000 to $100,000 annually, depending on experience, location, and the size of the branch. Managers often receive bonuses and benefits, and leadership skills are important for higher compensation levels.

What does a retail bank manager do at a bank?

A retail bank manager oversees daily branch operations, manages staff, and ensures customer service standards are met. They handle customer accounts, promote banking products, and ensure compliance with banking regulations, often using banking software and maintaining certifications such as the Series 6 or 63. Their role involves leadership, sales, and operational management within a branch environment.

What cities are hiring for Retail Bank Manager jobs?

Cities with the most Retail Bank Manager job openings:

What states have the most Retail Bank Manager jobs?

States with the most job openings for Retail Bank Manager jobs include:

What are popular job titles related to Retail Bank Manager jobs?

For Retail Bank Manager jobs, the most frequently searched job titles are:

Retail Bank Manager jobs near you
Infographic showing various Retail Bank Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

Retail Bank Manager

Moss Point, MS • On-site

Merchants & Marine Bank
Commercial Banking • 51 - 200 employees
Learn more about Merchants & Marine Bankexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Are you looking for a great career opportunity that offers growth, an opportunity to support your local community? All while working in a team-oriented, family-like atmosphere? At Merchants & Marine Bank, we're committed to attracting and retaining talented employees who are committed to our core values of Community, Relationships and Personal Service.
Job Purpose
The Retail Bank Manager (RBM) is responsible for leading all branch operations, ensuring regulatory compliance, and delivering an exceptional customer experience within assigned branch locations. This role oversees the daily activities of retail banking staff, implements bank policies and procedures, and ensures operational excellence while fostering a culture of service, accountability, and teamwork.
The RBM provides leadership and coaching to branch employees, supports business development efforts, and ensures adherence to the Bank's established policies, procedures, and regulatory requirements.
Schedule & Travel Requirements
  • Monday through Friday, with occasional evening hours as needed.
  • Travel between assigned branch locations for meetings, training, operational support, and other business-related activities.

Duties and Responsibilities
  • Reviews and implements policies and procedures for all aspects of Branch Sales, Service and Operations.
  • Ensures a consistent and positive customer experience including managing daily workflows, accuracy and timeliness for transactions and processing within the branch, ATM functionality and overdraft processing while adhering to established policies.
  • Monitors teller cash outages and staff errors and manages excess outages or errors with appropriate action to comply with established bank expectations.
  • Conducts branch self-audits and supervises the compilation of all reports. Proactively works with RBOO to ensure branch audits are timely, accurate and within retail bank scope.
  • Ensures all retail-focused collateral material including brochures, posters, signage and other marketing material is current and consistent with Bank standards.
  • Identifies opportunities and candidates for various bank products to enhance our overall customer relationships.
  • Is proactively involved in developing and leading the branch staff in referral opportunities to bank business partners.
  • As determined by management where necessary, may possess certain predetermined lending authority as necessary to assist with consumer and small business lending (RB II/RBM III).
  • As determined by management may have personal loan production and business development goals (RBM III).
  • Remains informed and comfortable with changes and product enhancements, sharing this information in weekly staff meetings that insure a consistent delivery throughout the Bank.
  • Demonstrate professional behavior that supports team efforts and enhances team behavior, performance, and productivity.
  • Manage/supervise employees, responsible for coaching and leadership. This included being engaged in the interview, hiring and on-boarding of new employee's process.
  • Embrace company culture, core values and leads the retail team in knowing, training, and coaching to Retail Service Level Expectations (SLE).
  • Enhance banks brand awareness by being involved in civic and community activity.
  • Proactively seeks business development opportunities within the market (RBM II/RBM III).
  • Develop and lead sales initiatives to include effectively managing scorecard production.
  • Conduct regular Staff meetings for informational/motivational purposes.
  • All other duties and responsibilities, as assigned, to support the Bank's mission and strategic objectives.

Why Work for Us
By joining our team, you can expect opportunities to enhance personal skills as well as professional growth.
Benefits and Total Rewards
The well-being of our team members is important to building our strongest future. Our Benefits and Total Rewards program provides team members with a competitive benefits package that includes the following:
  • Retirement - 401k
  • Medical, Vision, and Dental Insurance
  • Telemedicine
  • Term Life, AD&D and Disability Plan
  • Employee Assistance Program
  • Paid time Off
  • Paid Holidays (11)
  • Tuition Assistance
  • Fitness Center Reimbursement

For more information, contact Careers@MandMbank.com.
Qualifications
  • Ability to work independently with strong time management, teamwork, organization, problem solving & project management skills.
  • Demonstrated customer service, interpersonal, and communication skills.
  • Bachelor's Degree in Finance, Business Administration or related field preferred. High school diploma or equivalent.
  • Minimum 5 years banking experience with 2-3 years management experience.
  • Must have excellent computer skills and be proficient in Microsoft Office products.
  • Proven leadership in sales and service.

Apply