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Retail Bank Manager Jobs in Nevada (NOW HIRING)

WaFd Bank

CSS

Fernley, NV · On-site

$19.33 - $26.20/hr

This is a supervisory position responsible for providing high-quality service to retail bank ... Supervise two or more CSRs and manage scheduling, branch staff on-boarding and training, workflow ...

WaFd Bank

CSS

Fernley, NV · On-site

$19.33 - $26.20/hr

This is a supervisory position responsible for providing high-quality service to retail bank ... Supervise two or more CSRs and manage scheduling, branch staff on-boarding and training, workflow ...

WaFd Bank

CSS

Fernley, NV · On-site

$19.33 - $26.20/hr

This is a supervisory position responsible for providing high-quality service to retail bank ... Supervise two or more CSRs and manage scheduling, branch staff on-boarding and training, workflow ...

BMO Capital Markets

Retail Relationship Banker

Reno, NV · On-site

$18.50 - $24.25/hr

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Applies the risk management framework to the portfolio to protect the Bank's assets and maintain ...

BMO Financial

Retail Relationship Banker

Reno, NV · On-site

$18.50 - $24.25/hr

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Applies the risk management framework to the portfolio to protect the Bank's assets and maintain ...

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Retail Bank Manager information

See Nevada salary details

$11

$23

$35

How much do retail bank manager jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for retail bank manager in Nevada is $23.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $27.16 per hour, depending on experience, location, and employer.

What is a retail bank manager?

Retail Bank Managers are professionals responsible for overseeing the daily operations of a bank branch. They manage staff, ensure customer satisfaction, handle customer complaints, and work to achieve sales targets for various banking products and services. Their role also includes ensuring compliance with banking regulations, developing business plans, and fostering a positive work environment. Retail Bank Managers play a key role in maintaining the financial health and reputation of their branch.

What are the key skills and qualifications needed to thrive as a retail bank manager?

To thrive as a Retail Bank Manager, you need strong leadership, financial acumen, customer service expertise, and typically a degree in business, finance, or a related field. Familiarity with banking software, risk management systems, and regulatory compliance tools is essential, and certifications such as Certified Retail Banker (CRB) can be advantageous. Excellent interpersonal, communication, and problem-solving skills help build trust with clients and motivate staff. These skills and qualities are crucial for driving branch performance, ensuring regulatory compliance, and delivering superior customer experiences.

What are some common challenges faced by retail bank managers, and how can they be overcome?

Retail Bank Managers often encounter challenges such as meeting sales targets, maintaining high customer satisfaction, and managing diverse teams. Balancing regulatory compliance with business goals can also be demanding. Success in this role requires strong leadership, effective delegation, proactive communication, and staying updated on financial regulations. Building strong relationships with both staff and customers helps foster a positive environment and drive results.

What is the difference between Retail Bank Manager vs Customer Service Representative?

AspectRetail Bank ManagerCustomer Service Representative
Required CredentialsHigh school diploma; often a bachelor's degree in finance or related field; banking certificationsHigh school diploma; customer service or sales training
Work EnvironmentBranch management, overseeing staff, operations, and salesFrontline customer interactions, handling transactions and inquiries
Employer & Industry UsageBank branches, financial institutionsBank branches, retail banking
Common Search & Comparison IntentUnderstanding managerial roles, career progressionCustomer service roles, entry-level banking jobs

The Retail Bank Manager and Customer Service Representative roles differ mainly in responsibilities, credentials, and work environment. The manager oversees branch operations and staff, requiring more experience and certifications, while the representative handles customer interactions and transactions. Both roles are essential in retail banking but serve different career and functional purposes.

Do retail bank managers get paid a lot?

Retail bank managers typically earn a competitive salary that varies based on experience, location, and the size of the branch. According to industry data, the median annual salary for retail bank managers is around $60,000 to $80,000, with potential bonuses and benefits included.

How much money do you make as a retail bank manager?

A retail bank manager's average salary in the United States ranges from $50,000 to $100,000 annually, depending on experience, location, and the size of the branch. Managers often receive bonuses and benefits, and leadership skills are important for higher compensation levels.

What does a retail bank manager do at a bank?

A retail bank manager oversees daily branch operations, manages staff, and ensures customer service standards are met. They handle customer accounts, promote banking products, and ensure compliance with banking regulations, often using banking software and maintaining certifications such as the Series 6 or 63. Their role involves leadership, sales, and operational management within a branch environment.

What cities in Nevada are hiring for Retail Bank Manager jobs?

Cities in Nevada with the most Retail Bank Manager job openings:

Retail Bank Manager jobs near you
Infographic showing various Retail Bank Manager job openings in Nevada as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $48,445 per year, or $23.3 per hour.

CSS

Fernley, NV • On-site

WaFd Bank
Commercial Banking • 1 - 5K employees
Learn more about WaFd Bankexternal

$19.33 - $26.20/hr

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

WaFd Bank rating

9.0

Company rating: 9.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

USD $19.33/Hr.
USD $26.20/Hr.

Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Supervisor (CSS).

WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!

This is a supervisory position responsible for providing high-quality service to retail bank clients by administering branch operations and supervising multiple Customer Service Representatives.

A successful Customer Service Supervisor must:

  • Ensure high level of customer satisfaction through the delivery of excellent service.
  • Assist clients by recognizing opportunities and making appropriate product and service recommendations for both consumer and small business clients.
  • Supervise two or more CSRs and manage scheduling, branch staff on-boarding and training, workflow management, and daily adherence to operational processes and policies.
  • Assist the manager in suggesting ways to optimize operational effectiveness, productivity, and efficiency to build shareholder value.
  • Demonstrate and apply skills necessary to open all account types and originate loans.
  • Develop competencies and certifications/registration necessary to support branch performance goals.
  • Assume responsibility for the branch in the absence of other branch leadership.
  • Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
  • Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.

Education/Skills/Training:

  • High school diploma or approved equivalent.
  • Basic math skills, 10-key and keyboarding.
  • Proficient in standard Microsoft Office tools such as Excel, Word, Teams and Outlook.
  • Well-developed smart phone and digital channel skills.
  • Must have excellent organizational and analytical skills and superior written and oral communication skills.
  • Must be certified in the IRA Road Map and participate in branch onboarding of new hires.

Experience:

  • Prior banking and supervisory experience preferred, including previous work in retail, consumer service delivery, or client relations.

At WaFd Bank you get all of these great benefits!

  • Paid time off for vacation, sick days and holidays
  • Health insurance
  • Stock options
  • 401(k) plan
  • Paid Parental Leave
  • Life and AD&D insurance
  • Long-term disability
  • Tuition Reimbursement
  • Employee assistance programs
  • Pre-tax health and dependent-care spending plans

WaFd Bank Benefits Summary - Click here for more information


We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375

EEO Policy Statement - WaFd Bank

Know Your Rights: Workplace Discrimination is Illegal - click here for more information

California Consumer Privacy Act 2026

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