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Restoration Account Manager Jobs in Indiana (NOW HIRING)

National Account Manager

Kokomo, IN · On-site

$86K - $110K/yr

The National Account Manager maximizes revenue, margin, and market share by identifying growth ... restoring confidence when commitments are at risk. Equal Opportunity Employer This employer is ...

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Construction Sales Account Manager

Indianapolis, IN · On-site

$80K - $110K/yr

  • Life

  • Retirement

  • PTO

Our work spans everything from emergency restoration and insurance reconstruction to capital ... manage your accounts, and build your own book of business. If you enjoy solving problems, building ...

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Restoration Account Manager information

What is the difference between Restoration Account Manager vs Restoration Project Coordinator?

AspectRestoration Account ManagerRestoration Project Coordinator
CredentialsIndustry certifications (e.g., IICRC), experience in insurance claimsBasic industry knowledge, often entry-level certifications
Work EnvironmentOffice-based with client meetings, field visits for client relationsPrimarily on-site at restoration projects, supporting project execution
Employer & Industry UsageInsurance restoration firms, property management companiesRestoration contractors, mitigation companies
Search & Comparison IntentUnderstanding client relationship roles, sales, and account managementProject execution, coordination, and operational support

The Restoration Account Manager focuses on client relationships, sales, and account growth, often working closely with insurance companies and property owners. In contrast, the Restoration Project Coordinator handles the day-to-day operations of restoration projects, coordinating teams and resources. Both roles are essential in the restoration industry but serve different functions related to client management versus project execution.

What are popular job titles related to Restoration Account Manager jobs in Indiana?

For Restoration Account Manager jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Restoration Account Manager jobs?

Cities in Indiana with the most Restoration Account Manager job openings:

Account Manager - Sales (Farmer)

Balance Claims

Indianapolis, IN • On-site

$55K - $75K/yr

Full-time

Re-posted 18 days ago


Job description

About Balance Platforms, LLC
Balance Platforms, LLC (https://balanceclaims.com) is a Business Process Outsourcing (BPO) firm focused on assisting contractors in managing construction job file administration, including estimates and supplements work processes. Partnering with leading technology platforms and service vendors, we deliver compliant, timely construction job file management, enabling our clients to focus on selling, building, and billing. Acting as an extension of our clients, we work seamlessly within their platforms to ensure a focus on customer service and business efficiency.

Job Summary
Balance Platforms, LLC is seeking a proactive Account Manager (Sales Farmer) to join our Indianapolis, IN headquarters. This full-time, W2 position offers a competitive base salary with an aggressive incentive and commission structure. Joining a well-established sales team, this role inherits an existing book of business valued at ~$1.5 million, managing client relationships and account growth for over 150 established clients nationwide. With no cold calling or new prospecting, the role is dedicated to maximizing client value and ensuring client satisfaction for contractors specializing in roofing, exterior reconstruction, and property damage restoration.

Responsibilities and Duties

  • Account Growth & Service: Upsell additional services, integrate vendor partnerships, and monitor smooth usage of Balance services while serving as the first point of escalation for client concerns.
  • Client Interaction: Conduct ~35-40 client calls daily to support and expand account engagement, maintain client health, and ensure retention.
  • Cross-functional Collaboration: Partner closely with the AR/collections, production, and customer service departments to support client success and participate in occasional strategic cross-departmental meetings.
  • KPI Management: Drive performance through key metrics, including revenue generation, call volume, and client satisfaction levels.
  • Reporting & CRM: Maintain detailed account activities within the CRM and provide occasional reports, ensuring accurate client data management and high-quality service delivery.

Qualifications and Skills

  • Industry Knowledge: Experience in BPO/Third Party outsourcing sales or insurance restoration/roofing sales preferred.
  • Skills: Proficient in Microsoft Office Suite; knowledge of property damage restoration industry tools and software a plus.
  • Communication: Exceptional written and verbal communication skills; adept at handling client escalations and relationship-building.
  • Organization & Analysis: Strong time management, analytical abilities, and organizational skills.
  • Bonus Qualifications: Familiarity with the Entrepreneurial Operating System (EOS) is beneficial.

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