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Restaurant Training Manager Jobs in Raleigh, NC (NOW HIRING)

The FTM develops leadership within the restaurant teams, creates learning plans, manages digital training tools, and coaches leaders, working with the Director of Operations, District Managers, and H ...

The FTM develops leadership within the restaurant teams, creates learning plans, manages digital training tools, and coaches leaders, working with the Director of Operations, District Managers, and H ...

The FTM develops leadership within the restaurant teams, creates learning plans, manages digital training tools, and coaches leaders, working with the Director of Operations, District Managers, and H ...

Kitchen Manager

Durham, NC · On-site

$5.2K/mo

As a Kitchen Manager your responsibilities would include: * Supervising and overseeing the ... of the restaurant * Training Back of House employees on equipment maintenance and cleaning ...

Kitchen Manager

Durham, NC · On-site

$5.2K/mo

As a Kitchen Manager your responsibilities would include: * Supervising and overseeing the ... of the restaurant * Training Back of House employees on equipment maintenance and cleaning ...

Restaurant Manager DEPARTMENT: Operations SUPERVISOR: General Manager GENERAL Assists the General ... Want to work for a company that provides paid training. Want to work for a company that prides ...

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Restaurant Training Manager information

See Raleigh, NC salary details

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How much do restaurant training manager jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for restaurant training manager in Raleigh, NC is $20.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.12 per hour, depending on experience, location, and employer.

What does a restaurant training manager do?

A Restaurant Training Manager is responsible for developing, implementing, and overseeing training programs for restaurant staff. They ensure that employees are well-versed in service standards, food safety, and company policies. Their role includes onboarding new hires, conducting ongoing training sessions, and evaluating staff performance to identify areas for improvement. By maintaining high training standards, they help improve customer satisfaction and operational efficiency.

What are the key skills and qualifications needed to thrive as a restaurant training manager?

To thrive as a Restaurant Training Manager, you need expertise in hospitality operations, staff development, and training program design, often supported by a degree in hospitality management or related experience. Familiarity with learning management systems (LMS), point-of-sale (POS) systems, and food safety certifications is typically required. Strong leadership, communication, and organizational skills enable effective team training and foster a positive work culture. These competencies are crucial for ensuring consistent service standards, operational efficiency, and employee growth within a restaurant environment.

How does a restaurant training manager typically collaborate with other departments to ensure consistent staff performance?

A Restaurant Training Manager works closely with department heads such as kitchen managers, front-of-house supervisors, and HR to identify training needs and implement effective programs. They often coordinate with these teams to align training materials with current operational standards and ensure new hires receive thorough onboarding. Regular feedback sessions and joint meetings help maintain consistency in service and reinforce company values across all departments. This collaborative approach ensures staff are well-prepared and performance remains high throughout the restaurant.

What is the difference between Restaurant Training Manager vs Restaurant Supervisor?

AspectRestaurant Training ManagerRestaurant Supervisor
Primary FocusDeveloping and implementing staff training programsOverseeing daily restaurant operations and staff
Required CredentialsExperience in training, hospitality management, certifications in food safetyExperience in restaurant service, leadership skills
Work EnvironmentOffice and training settings, often within the restaurantFront-of-house, floor management
Industry UsageCommon in larger restaurant chains and hospitality groupsCommon in all restaurant types, especially in fast-paced settings

The Restaurant Training Manager primarily focuses on staff development and training programs, ensuring employees are well-prepared and compliant with standards. In contrast, the Restaurant Supervisor manages daily operations and staff performance on the floor. While both roles require hospitality experience, the Training Manager emphasizes education and skill development, whereas the Supervisor emphasizes operational oversight.

How do I become a restaurant training manager?

To become a restaurant training manager, candidates typically need experience in restaurant operations and strong leadership skills. A background in hospitality, customer service, or management is common, along with knowledge of training methods and sometimes relevant certifications. Progression often involves advancing from supervisory roles to management positions focused on staff development and training.

What are popular job titles related to Restaurant Training Manager jobs in Raleigh, NC?

For Restaurant Training Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Restaurant Training Manager jobs in Raleigh, NC look for?

The top searched job categories for Restaurant Training Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Restaurant Training Manager jobs?

Cities near Raleigh, NC with the most Restaurant Training Manager job openings:

Infographic showing various Restaurant Training Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,677 per year, or $20.5 per hour.

Field Training Manager

Raleigh, NC • On-site


Wingstop
Food Services and Drinking Places • 1 - 5K employees

5.2

Company rating: 5.2 out of 10

Based on 426 frontline employees who took The Breakroom Quiz

53rd of 107 rated fast food restaurants

Free food

Recommended by students

Respectful managers


Full-time

Re-posted 26 days ago


Job description

DESCRIPTION
The Field Training Manager develops and delivers training for new and existing staff, focusing on brand culture, operational standards, and service excellence. The FTM develops leadership within the restaurant teams, creates learning plans, manages digital training tools, and coaches leaders, working with the Director of Operations, District Managers, and HR to ensure consistency and drive growth in the fast-food (QSR) environment.
Key Responsibilities (Managerial Training Focus):
  • Field Training & Coaching: Conduct in-store training focused on operations, leadership presence, and business acumen. This includes coaching General Managers (GMs) on labor management, food cost controls, and guest experience.
  • Program Execution: Plan and facilitate training sessions for employees at all levels, ensuring alignment with Wingstop's "Serve the World Flavor" culture.
  • New Restaurant Openings (NRO): Coordinate training schedules and station assignments for new restaurant teams to ensure they are launch-ready on Day 1.
  • Certified Trainer Development: Identify, train, and validate Certified Trainers in restaurants using the "Tell-Show-Do-Review" methodology.
  • Operational Auditing: Conduct structured store visits with documentation and follow-up plans to support underperforming locations in areas like BOH (Back-of-House) execution and sanitation.
  • Strategic Collaboration: Partner with DAO and HR to identify leadership potential and develop internal pipelines for DMs, GMs, AGMs, Shift Leads, and Managers-in-Training.
  • Recruitment & Onboarding: Partner with District Managers to select, orient, and train new managers and team members, ensuring they embody the Wingstop culture.
  • Performance Management: Coach, counsel, and manage team performance, addressing issues professionally.
  • Operational Standards: Conduct regular restaurant inspections to ensure adherence to brand standards, maintaining a calm demeanor during busy times.
  • Training Program Development: Design and implement training programs (classroom, on-the-job, digital) for operations, technical skills, and behavioral standards.
  • Culture Building: Foster a positive, high-performance, and service-oriented culture through training.

Key Skills & Qualifications
  • Experience: 5+ years in training/development, ideally in Quick Service Restaurants (QSR).
  • Skills: Strong understanding of restaurant KPIs (labor, food cost, accuracy), excellent facilitation skills, and proficiency in adult learning theories.
  • Mobility: The ability to travel regularly across assigned markets for field visits.
  • Communication: Excellent collaboration and communication skills.
  • Leadership: Strong ability to coach, develop, and motivate teams.
  • Attributes: Team player, passionate, dedicated, and able to maintain a positive attitude. A "people first" and "guest service" mentality, ability to remain calm in difficult situations, and an ownership mindset toward brand standards.

REQUIREMENTS

Wingstop logo

About Wingstop

Sourced by ZipRecruiter

Wingstop Inc. is a prominent player in the fast-casual dining industry, headquartered in Dallas, TX, USA. The company specializes in chicken wings, and its menu boasts a variety of flavors from spicy to sweet. Wingstop was founded in 1994 with a mission to serve the world flavor. Their commitment to this mission has earned them significant recognition with a presence across all 50 states and 9 countries, marking them as a leader in their industry. The company's core values, prominently displayed on their website, include being service minded, authentic, and fun. They prioritize quality, focusing on fresh, made-to-order wings and exceptional customer experience.

Industry

Food services and drinking places and restaurants

Company size

1,001 - 5,000 Employees

Headquarters location

Dallas, TX, US


What Wingstop employees say

Pay

Benefits

Hours and flexibility

Workplace

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