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Restaurant Reservations Jobs (NOW HIRING)

Hawksmoor - US

Reservations Manager

Boston, MA · On-site

NEW RESTAURANT OPENING!! Boston is one of the mostbeautiful and important cities in the country ... As a Hawksmoor Reservations Manager ,youlead the department with a focus on guest experience ...

LIDO MANAGER LLC

Reservations Agent

Miami Beach, FL

$19/hr

Enjoy generous Spa Discounts on world-class treatments, Restaurant Discounts across the property ... Position Summary The Reservations Agent is the first connection to our guests' stay--the voice on ...

Royal Lahaina Resort

Reservations Agent

Key West, FL

$15.75 - $19.75/hr

Job Title Reservations Sales Agent Company Highgate Hotels Location Located in historic Old Town ... Just a short walk or bike ride from Key West's boutique shops, art galleries, eclectic restaurants ...

Radiate Hotels

Reservations Coordinator

Palo Alto, CA

$20.25 - $26/hr

Be aware of daily events, restaurant, entertainment and special events in hotel area * Operate PBX as the main command center in the event of an emergency * Update all reservations comments and ...

Cherokee Nation Businesses

Guest Service Agent

Catoosa, OK

$13.50 - $17.25/hr

You'll expertly handle incoming calls, guiding guests through hotel and restaurant reservations, concert ticket sales, and all their general inquiries about our exciting properties, amenities, and ...

Cherokee Nation Businesses

Guest Service Agent

Tunica, MS · On-site

$14 - $17.75/hr

You'll expertly handle incoming calls, guiding guests through hotel and restaurant reservations, concert ticket sales, and all their general inquiries about our exciting properties, amenities, and ...

New

Hard Rock Hotel & Casino Tulsa

Guest Service Agent

Catoosa, OK · On-site

$13.50 - $17.25/hr

You'll expertly handle incoming calls, guiding guests through hotel and restaurant reservations, concert ticket sales, and all their general inquiries about our exciting properties, amenities, and ...

Cherokee Casino

Guest Service Agent

Catoosa, OK · On-site

$13.50 - $17.25/hr

You'll expertly handle incoming calls, guiding guests through hotel and restaurant reservations, concert ticket sales, and all their general inquiries about our exciting properties, amenities, and ...

Cherokee Nation Business

Guest Service Agent

Catoosa, OK · On-site

$13.50 - $17.25/hr

You'll expertly handle incoming calls, guiding guests through hotel and restaurant reservations, concert ticket sales, and all their general inquiries about our exciting properties, amenities, and ...

Cherokee Nation Entertainment

Guest Service Agent

Catoosa, OK · On-site

$13.50 - $17.25/hr

You'll expertly handle incoming calls, guiding guests through hotel and restaurant reservations, concert ticket sales, and all their general inquiries about our exciting properties, amenities, and ...

Cherokee Federal

Guest Service Agent

Catoosa, OK · On-site

$13.50 - $17.25/hr

You'll expertly handle incoming calls, guiding guests through hotel and restaurant reservations, concert ticket sales, and all their general inquiries about our exciting properties, amenities, and ...

Oglebay

Host Coordinator

Wheeling, WV · On-site

$16 - $18/hr

In addition to fulfilling all duties of a restaurant host, this position also includes training, providing guidance during shifts, and organizing restaurant reservations to ensure smooth operations.

Cherokee Nation Entertainment

Guest Service Agent

Catoosa, OK · On-site

$13.50 - $17.25/hr

You'll expertly handle incoming calls, guiding guests through hotel and restaurant reservations, concert ticket sales, and all their general inquiries about our exciting properties, amenities, and ...

Cherokee Casino & Resort

Guest Service Agent

Tunica, MS · On-site

$14 - $17.75/hr

You'll expertly handle incoming calls, guiding guests through hotel and restaurant reservations, concert ticket sales, and all their general inquiries about our exciting properties, amenities, and ...

EOS Hospitality

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

Receiving calls, conducting room reservations, and verifying existing bookings * Organizing transportation services and making restaurant reservations for guests upon request * Processing customer ...

ETC Hotels

Reservation Agent

Santa Monica, CA

$18 - $22.50/hr

Answers telephone and email inquiries for hotel reservations and restaurant reservations in a friendly and courteous manner, employs sales techniques in order to secure and process reservations for ...

Southernmost Beach Resort

Reservations Agent

Key West, FL · On-site

$15.75 - $19.75/hr

Just a short walk or bike ride from Key West's boutique shops, art galleries, eclectic restaurants ... Overview The Reservations Sales Agent is responsible for handling reservations, inquiries and ...

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Restaurant Reservations information

See salary details

$12

$19

$29

How much do restaurant reservations jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for restaurant reservations in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are the primary day-to-day responsibilities for someone in a Restaurant Reservations position?

As a Restaurant Reservations professional, your daily tasks include answering phone calls and online inquiries, booking and managing reservations, confirming guest details, and communicating any special requests to the staff. You'll often coordinate closely with the front-of-house team and managers to ensure guest seating runs smoothly and wait times are minimized. Managing reservation software and resolving booking conflicts or last-minute changes are also common parts of the role. This position requires multitasking in a fast-paced environment while maintaining a warm and professional attitude with guests. It's an important role that directly impacts customer satisfaction and supports overall restaurant efficiency.

What is a Restaurant Reservations job?

A Restaurant Reservations job involves managing bookings for a restaurant, ensuring guests secure tables at their preferred times. Responsibilities typically include answering phone calls, handling online reservations, coordinating with the host team, and maintaining an organized seating schedule. Strong customer service skills and attention to detail are essential to provide a seamless dining experience.

What are the key skills and qualifications needed to thrive in the Restaurant Reservations position, and why are they important?

To excel in Restaurant Reservations, strong organizational abilities, attention to detail, and clear verbal and written communication skills are typically required, often supported by a high school diploma or equivalent. Familiarity with reservation management software like OpenTable or Resy, and sometimes point-of-sale (POS) systems, is commonly expected. Exceptional customer service, patience, and problem-solving skills help a candidate stand out in this client-facing role. These capabilities are crucial for ensuring efficient reservations handling, positive guest experiences, and smooth restaurant operations.

More about Restaurant Reservations jobs
What cities are hiring for Restaurant Reservations jobs? Cities with the most Restaurant Reservations job openings:
What are the most commonly searched types of Restaurant Reservations jobs? The most popular types of Restaurant Reservations jobs are:
What states have the most Restaurant Reservations jobs? States with the most job openings for Restaurant Reservations jobs include:
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Restaurant Reservations jobs near you
Infographic showing various Restaurant Reservations job openings in the United States as of May 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

Reservations Manager

Hawksmoor - US

Boston, MA • On-site

Full-time

Posted 14 days ago

Job description

NEW RESTAURANT OPENING!!

Boston is one of the mostbeautiful and important cities in the country - rich in history, energy, andculinary excellence. We've had our eye on it for a while. So, after twentyyears of building Hawksmoor in the UK, Ireland, Chicago, and New York, we'vefinally set our sights on coming here in fall, 2026.

In Fort Point, we've found a home that reminds us of whereHawksmoor began two decades ago - the character, community and creativity.

At 15 Necco Street (Platinum LEED-certified - a natural fit forour commitment to sustainability and our B-Corp values), we'll have space for200+ guests, private dining and event spaces, a bar program recognized by theJames Beard Foundation and Tales of the Cocktail, sweeping views across FortPoint Channel, and an outdoor terrace made for long lunches and celebratorydinners.

Reporting to the General Manager we're looking for a Reservations Manager to join our team andhelp us open our third US restaurant.

Worksomewhere awesome:

Careerswith Hawksmoor Restaurants are among the best- generous pay and benefits, awardwinning restaurants, unrivalled career opportunities and some of the happiestpeople in the business (as voted by the people who work here). Recognized asone of the top 100 companies to work for in the UK for fourteen years in a rowand we endeavor to do the same in the US.

As a HawksmoorReservationsManager,youlead the department with a focus on guest experience, people, process, and performance. Youensure Hawksmoor standards areconsistentlydelivered, the team is supported and developed, and the reservations function operatesefficiently while working seamlessly with the wider restaurant.Hawksmoor is proud to be an inclusive workplace that welcomes everyone and lives by its values.

Responsibilities include but are not limited to the following:

GuestExperience

  • Rolemodelexceptional hospitality, consistently delivering and elevating Hawksmoor service standards.

  • Deliver warm, professional communication across telephone, email, and in-person interactions in line with Hawksmoor tone and style.

  • Manage OpenTable reservations, blocking, and reporting with accuracy, including expert availability planning.

  • Welcome and check in Guests with genuine hospitality, ensuring smooth table flow and coat room management.

  • Confidently lead the door during peak shifts, setting the standard for service and organization.

  • Maintain clear communication with the kitchen, bar, and floor teamsregardingguest needs andpreferences.

  • Embed"Journey to Regular" principles into daily operations and team behaviors.

  • Monitor Sentiment Search insights andCSIperformance, guiding the team to continuously improve.

  • Demonstrate strong menu knowledge, confidently guiding Guests and making recommendations.

  • Handle guest feedback and complaints with empathy, urgency, and professionalism, ensuring timely follow-up.

  • Ensureaccurateanddetailsguest notes are consistentlymaintained, including VIPs and special request.

TeamEngagement & Culture

  • EmbodyHawksmoorvalueswithprofessionalism, positivity, and integrity.

  • Develop future leaders by mentoringTeam Membersand preparing successors.

  • Oversee recruitment, headcount planning, and structured onboarding.

  • Lead, coach, and inspire both management and hourly Team Members to deliver exceptional performance.

  • Deliver engaging and effective briefings that align with the reservations team and wider restaurant.

  • Foster a positive, inclusive environment where team input is valued and morale is strong.

Health & Safety

  • Adhere toall allergyawareness, cleanliness, and food safety procedures.

  • Completeall requiredtraining andconsistentlyuphold hygiene standards.

  • Follow opening and closing procedures and confidently guide others inmaintainingstandards.

Operational Standards

  • Manage time and priorities effectively in line with business and team needs.

  • Managescheduling andmonitorlabor performance to meet business needs and financial targets.

  • Drive demand andoptimizethe reservations book,identifyingopportunities to maximize covers and revenue.

  • Demonstrate a strong understanding of demand conversion and its impact onthe businessperformance.

  • Train and guide the team on comps, promotions, and their financial implications.

  • Utilize financial reporting tools tomonitorperformance and inform decision-making.

  • Recognize how operational decisions and errors impact both guest experience and overall business performance.

  • Work collaboratively with all departments to ensure smooth and efficient restaurant operations.

  • Enforce absence and lateness policies consistently and fairly.

Purpose & DEIB

  • ChampionDiversity, Equity, Inclusion, and Belonging within therestaurant.

  • Use inclusive and respectful language while treating Guests and Team Members with empathy.

  • Foster an environment, addressing inappropriate behaviors or discrimination proactively.

  • Beknowledgeable about Hawksmoor'scharity partnerships and sustainabilitygoals and actively support these initiatives.

  • Understandingredientsourcing and the significance of Hawksmoor being aB Corporation, including the commitment to responsible and sustainable practices.







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