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Restaurant Reservations Jobs (NOW HIRING)

Hawksmoor - Boston

Reservations Manager

Boston, MA · On-site

$75K/yr

NEW RESTAURANT OPENING!! Boston is one of the most beautiful and important cities in the country ... As a Hawksmoor Reservations Manager , you lead the department with a focus on guest experience ...

Hawksmoor - Boston

Reservations Manager

Boston, MA

NEW RESTAURANT OPENING!! Boston is one of the mostbeautiful and important cities in the country ... As a Hawksmoor Reservations Manager ,youlead the department with a focus on guest experience ...

Hawksmoor - US

Reservations Manager

Boston, MA

NEW RESTAURANT OPENING!! Boston is one of the mostbeautiful and important cities in the country ... As a Hawksmoor Reservations Manager ,youlead the department with a focus on guest experience ...

LIDO MANAGER LLC

Reservations Agent

Miami Beach, FL

$19/hr

Enjoy generous Spa Discounts on world-class treatments, Restaurant Discounts across the property ... Position Summary The Reservations Agent is the first connection to our guests' stay--the voice on ...

Jean-Georges Restaurant

Reservationist

Manhattan, NY · On-site

$22/hr

Your key responsibility will be to manage the day-to-day operation of Restaurant Reservations and to accommodate client requests in a timely manner, oversee bookings, and guest database, handle large ...

Oglebay

Host Coordinator

Wheeling, WV · On-site

$16 - $18/hr

In addition to fulfilling all duties of a restaurant host, this position also includes training, providing guidance during shifts, and organizing restaurant reservations to ensure smooth operations.

EOS Hospitality

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

Receiving calls, conducting room reservations, and verifying existing bookings * Organizing transportation services and making restaurant reservations for guests upon request * Processing customer ...

Town & Country Resort

Reservations Agent

San Diego, CA · On-site

$19/hr

Before guests experience our pools, restaurants, beautiful guestrooms, and legendary hospitality, they meet you. We're looking for a Reservations Agent who loves helping people, solving problems, and ...

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Restaurant Reservations information

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$12

$19

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How much do restaurant reservations jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for restaurant reservations in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are the primary day-to-day responsibilities for someone in a Restaurant Reservations position?

As a Restaurant Reservations professional, your daily tasks include answering phone calls and online inquiries, booking and managing reservations, confirming guest details, and communicating any special requests to the staff. You'll often coordinate closely with the front-of-house team and managers to ensure guest seating runs smoothly and wait times are minimized. Managing reservation software and resolving booking conflicts or last-minute changes are also common parts of the role. This position requires multitasking in a fast-paced environment while maintaining a warm and professional attitude with guests. It's an important role that directly impacts customer satisfaction and supports overall restaurant efficiency.

What is a Restaurant Reservations job?

A Restaurant Reservations job involves managing bookings for a restaurant, ensuring guests secure tables at their preferred times. Responsibilities typically include answering phone calls, handling online reservations, coordinating with the host team, and maintaining an organized seating schedule. Strong customer service skills and attention to detail are essential to provide a seamless dining experience.

What are the key skills and qualifications needed to thrive in the Restaurant Reservations position, and why are they important?

To excel in Restaurant Reservations, strong organizational abilities, attention to detail, and clear verbal and written communication skills are typically required, often supported by a high school diploma or equivalent. Familiarity with reservation management software like OpenTable or Resy, and sometimes point-of-sale (POS) systems, is commonly expected. Exceptional customer service, patience, and problem-solving skills help a candidate stand out in this client-facing role. These capabilities are crucial for ensuring efficient reservations handling, positive guest experiences, and smooth restaurant operations.

More about Restaurant Reservations jobs
What cities are hiring for Restaurant Reservations jobs? Cities with the most Restaurant Reservations job openings:
What are the most commonly searched types of Restaurant Reservations jobs? The most popular types of Restaurant Reservations jobs are:
What states have the most Restaurant Reservations jobs? States with the most job openings for Restaurant Reservations jobs include:
What job categories do people searching Restaurant Reservations jobs look for? The top searched job categories for Restaurant Reservations jobs are:
Restaurant Reservations jobs near you
Infographic showing various Restaurant Reservations job openings in the United States as of July 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

Reservations Manager

Hawksmoor - Boston

Boston, MA • On-site

$75K/yr

Full-time

Posted 28 days ago

Job description

NEW RESTAURANT OPENING!!

Boston is one of the most beautiful and important cities in the country – rich in history, energy, and culinary excellence. We've had our eye on it for a while. So, after twenty years of building Hawksmoor in the UK, Ireland, Chicago, and New York, we've finally set our sights on coming here in fall, 2026.

In Fort Point, we've found a home that reminds us of where Hawksmoor began two decades ago – the character, community and creativity.

 At 15 Necco Street (Platinum LEED-certified – a natural fit for our commitment to sustainability and our B-Corp values), we'll have space for 200+ guests, private dining and event spaces, a bar program recognized by the James Beard Foundation and Tales of the Cocktail, sweeping views across Fort Point Channel, and an outdoor terrace made for long lunches and celebratory dinners.

Reporting to the General Manager we're looking for a Reservations Manager to join our team and help us open our third US restaurant.

Work somewhere awesome:

Careers with Hawksmoor Restaurants are among the best- generous pay and benefits, award winning restaurants, unrivalled career opportunities and some of the happiest people in the business (as voted by the people who work here). Recognized as one of the top 100 companies to work for in the UK for fourteen years in a row and we endeavor to do the same in the US. 

As a Hawksmoor Reservations Manager, you lead the department with a focus on guest experience, people, process, and performance. You ensure Hawksmoor standards are consistently delivered, the team is supported and developed, and the reservations function operates efficiently while working seamlessly with the wider restaurant. Hawksmoor is proud to be an inclusive workplace that welcomes everyone and lives by its values.  

Responsibilities include but are not limited to the following:

Guest Experience 

  • Role model exceptional hospitality, consistently delivering and elevating Hawksmoor service standards.  

  • Deliver warm, professional communication across telephone, email, and in-person interactions in line with Hawksmoor tone and style. 

  • Manage OpenTable reservations, blocking, and reporting with accuracy, including expert availability planning. 

  • Welcome and check in Guests with genuine hospitality, ensuring smooth table flow and coat room management. 

  • Confidently lead the door during peak shifts, setting the standard for service and organization. 

  • Maintain clear communication with the kitchen, bar, and floor teams regarding guest needs and preferences. 

  • Embed “Journey to Regular” principles into daily operations and team behaviors. 

  • Monitor Sentiment Search insights and CSI performance, guiding the team to continuously improve. 

  • Demonstrate strong menu knowledge, confidently guiding Guests and making recommendations. 

  • Handle guest feedback and complaints with empathy, urgency, and professionalism, ensuring timely follow-up. 

  • Ensure accurate and details guest notes are consistently maintained, including VIPs and special request. 

Team Engagement & Culture 

  • Embody Hawksmoor values with professionalism, positivity, and integrity. 

  • Develop future leaders by mentoring Team Members and preparing successors. 

  • Oversee recruitment, headcount planning, and structured onboarding. 

  • Lead, coach, and inspire both management and hourly Team Members to deliver exceptional performance. 

  • Deliver engaging and effective briefings that align with the reservations team and wider restaurant. 

  • Foster a positive, inclusive environment where team input is valued and morale is strong. 

Health & Safety 

  • Adhere to all allergy awareness, cleanliness, and food safety procedures. 

  • Complete all required training and consistently uphold hygiene standards. 

  • Follow opening and closing procedures and confidently guide others in maintaining standards. 

Operational Standards 

  • Manage time and priorities effectively in line with business and team needs. 

  • Manage scheduling and monitor labor performance to meet business needs and financial targets. 

  • Drive demand and optimize the reservations book, identifying opportunities to maximize covers and revenue. 

  • Demonstrate a strong understanding of demand conversion and its impact on the business performance. 

  • Train and guide the team on comps, promotions, and their financial implications. 

  • Utilize financial reporting tools to monitor performance and inform decision-making. 

  • Recognize how operational decisions and errors impact both guest experience and overall business performance.  

  • Work collaboratively with all departments to ensure smooth and efficient restaurant operations.  

  • Enforce absence and lateness policies consistently and fairly. 

Purpose & DEIB 

  • Champion Diversity, Equity, Inclusion, and Belonging within the restaurant. 

  • Use inclusive and respectful language while treating Guests and Team Members with empathy. 

  • Foster an environment, addressing inappropriate behaviors or discrimination proactively. 

  • Be knowledgeable about Hawksmoor’s charity partnerships and sustainability goals and actively support these initiatives. 

  • Understand ingredient sourcing and the significance of Hawksmoor being a B Corporation, including the commitment to responsible and sustainable practices. 







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