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Restaurant Operations Manager Jobs in Rochester, NY

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Restaurant Operations Manager information

See Rochester, NY salary details

$31.6K

$62.7K

$91.8K

How much do restaurant operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for restaurant operations manager in Rochester, NY is $62,729.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $67,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a restaurant operations manager?

To thrive as a Restaurant Operations Manager, you need expertise in hospitality management, budgeting, and staff supervision, often supported by a degree in hospitality or business and relevant experience. Familiarity with point-of-sale (POS) systems, inventory management software, and food safety certifications (such as ServSafe) is essential. Leadership, problem-solving, and strong interpersonal skills help you motivate teams and deliver excellent customer service. These skills ensure efficient daily operations, satisfied guests, and the overall profitability of the restaurant.

What are some common challenges a restaurant operations manager faces, and how can they address them?

Restaurant Operations Managers often encounter challenges such as maintaining consistent service quality, managing labor costs, and handling supply chain disruptions. They address these by implementing standardized operating procedures, closely monitoring inventory and staffing levels, and fostering open communication with both team members and suppliers. Regular training sessions and performance feedback help ensure staff remain motivated and aligned with restaurant goals. Building strong relationships with vendors and staying adaptable to industry trends also support smoother operations.

Is a restaurant operations manager a high paying job?

A restaurant operations manager typically earns a salary that is above average for the hospitality industry, with pay varying based on location, experience, and the size of the restaurant. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational oversight.
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What cities near Rochester, NY are hiring for Restaurant Operations Manager jobs?

Cities near Rochester, NY with the most Restaurant Operations Manager job openings:

Restaurant Operations Manager jobs near you
Infographic showing various Restaurant Operations Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $62,729 per year, or $30.2 per hour.

Multi Unit ManagerDistrict Manager

Dunkin'

North Chili, NY

$63K/yr

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago

Dunkin' rating

4.7

Company rating: 4.7 out of 10

Based on 2,232 frontline employees who took The Breakroom Quiz

79th of 106 rated fast food restaurants

Job description

Multi Unit Manager

BENEFITS:

  • PTO/Sick Pay
  • Health Insurance
  • 401K
  • Employee Assistant Program
  • Pay Based on Experience
  • Bonus Pay
  • Paid Training
  • Mileage/Gas Reimbursement
  • Fun Atmosphere

A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.

Responsibilities Include:

• Able to perform all duties of restaurant team members and restaurant managers

• Ensure all restaurants in their portfolio are meeting Brand operational standards and food

safety standards

• Analyze restaurant sales and drive improvement in restaurant operations, execution, sales

and profitability

• Understand local marketing area and competitor trends

• Establish sales and service goals with franchise owners and restaurant managers

• Provides great guest service and resolves issues

• Lead team meetings

• Deliver training to restaurant managers on a variety of topics including marketing windows

and LTOs and Brand initiatives

• Ensure that restaurants correctly execute new products and processes in a marketing

window

• Develop business plans for their portfolio and develop action plans with franchise owners.

• Drive a clear vision and clearly communicates to the team

• Engages with Dunkin’ Brands Field Operations team as appropriate

Management Responsibilities Include:

• Recruit, hire, onboard and develop restaurant managers

• Plan, monitor, appraise and review restaurant employee performance

• Manage and coordinate the Restaurant Management team to support their restaurant

performance & execution

• Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction

Education/Experience:

• Basic computer skills

• Fluent in spoken and written English

• Basic math and financial management

• 3 years previous multi-unit or similar experience in retail, restaurant or hospitality

• College degree preferred

Key Competencies

• Strong analytical skills and business acumen

• Works well with others in a fun, fast-paced team environment

• On time, demonstrates honesty and a positive attitude

• Willingness to learn and embrace change

• Guest focused

• Ability to train and develop a team

• Time management

• Problem solving

• Motivating others

Physical Demands/Working Conditions:

• Standing on feet

• Repetitive motion including bending, stooping and reaching

• Lifting packages

• Wearing a headset (if applicable)

• Working in a small space

• Requires travel between restaurants

Join Our Team and Be a Part of Our Family!
Are you seeking a workplace where you're not just another employee, but a valued member of our family? Do you yearn for a place where opportunity for growth is more than just a catchphrase? Look no further! At Bapa Network, we believe in fostering a family atmosphere, where your contributions are appreciated, and your professional aspirations are supported. Discover the opportunities that await you at Bapa Network! Become a part of our extended family. Your future is bright here, and we can't wait to welcome you aboard!

What Dunkin' employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Dunkin logo

About Dunkin

Sourced by ZipRecruiter

Dunkin' Donuts, commonly known as Dunkin', is a premier quick service restaurant (QSR) located in Canton, MA, United States. Founded in 1950 by Mr. William Rosenberg, Dunkin' entered the food industry with a mission to serve fresh, delicious coffee and delectable donuts efficiently and affordably. The company primarily operates in the food and beverage industry, specializing in high-quality brewed coffee, baked goods, and delicious sandwiches. Known for their iconic slogan "America Runs on Dunkin'", the company has become a household name, transforming the simple joy of a cup of coffee and a donut into a daily ritual for millions of people around the world.

Industry

Food and beverage stores, retail and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Canton, MA, US

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