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Response Jobs (NOW HIRING)

We are expanding our Incident Response leadership team with a hands-on technical manager who thrives in fast-moving investigations and can guide customers through their most critical security events.

Incident Response Manager Position Summary The Incident Response Manager serves as a senior technical leader responsible for managing complex cybersecurity incident response engagements, mentoring ...

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Emergency Response Technician

Houston, TX ยท On-site

$20 - $30/hr

As an Emergency Response Team Member, you will have the opportunity to make a meaningful impact by contributing to the safety and well-being of others, and to protect the environment. Position ...

The Incident Response Coordinator is a role for those experienced with leading, managing and coordinating cybersecurity incident response activities. This role serves as a single point of contact for ...

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Lead and manage cyber incident response activities, including triage, containment, eradication, and recovery efforts for client incidents * Oversee and coordinate incident investigations across cyber ...

Incident Response Manager Position Summary The Incident Response Manager serves as a senior technical leader responsible for managing complex cybersecurity incident response engagements, mentoring ...

RiVidium is seeking an Incident Response Lead to support our planned MODES III team supporting Military Community and Family Policy (MC&FP). This role supports IT, Cybersecurity, and Data Operations

Incident Response SME The Opportunity: As an expert in defense missions, your unique background inspires you to think bigger, push further, and ask questions others don't. We need your extensive ...

Incident Response Lead

Boston, MA ยท On-site

$130K - $170K/yr

We are seeking a Incident Response Lead to drive security incident response across the enterprise. In this role, you will serve as the primary internal escalation point and hands-on responder for ...

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Response information

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How much do response jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for response in the United States is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Response vs Customer Service Representative?

AspectResponseCustomer Service Representative
Required credentialsTypically no formal degree, may require training in communication or specific toolsHigh school diploma or equivalent; often requires customer service training
Work environmentCall centers, online chat, email supportRetail stores, call centers, corporate offices
Employer and industry usageUsed across various industries for handling inquiries and issuesCommon in retail, telecom, banking, and service sectors
Common search and comparison intentUnderstanding job roles, responsibilities, and requirementsLooking for customer support roles, job duties, and qualifications

Response roles focus on addressing specific inquiries or issues, often via digital channels, with minimal formal credentials. Customer Service Representatives handle broader customer interactions, including sales and support, typically requiring more extensive training. Both roles are vital in customer support but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as a Response Coordinator, and why are they important?

To thrive as a Response Coordinator, you need expertise in emergency management, risk assessment, and incident response, often supported by a relevant degree or certifications like FEMA ICS. Familiarity with crisis management software, communication platforms, and reporting systems is typically required. Strong leadership, quick decision-making, and effective communication skills set outstanding professionals apart. These abilities are crucial for coordinating resources and ensuring efficient, timely responses during critical situations.

What are some common challenges faced by professionals in response roles, and how can they be addressed?

Professionals in response roles, such as incident response or emergency response, often encounter challenges like high-pressure decision-making, rapidly changing situations, and the need for quick communication with diverse teams. To address these challenges, it's important to maintain clear protocols, participate in regular training and simulations, and develop strong teamwork and communication skills. Collaborating closely with other departments and practicing effective stress management can also help ensure a successful response during critical incidents.

What are response jobs?

Response jobs typically refer to positions involved in handling and managing replies or actions in reaction to specific events or inquiries. These roles can be found in fields such as emergency services, customer support, or incident management, where quick and effective responses are crucial. Individuals in response jobs are responsible for assessing situations, making decisions, and communicating solutions or actions to resolve issues. The main goal is to ensure timely and appropriate handling of situations to minimize negative impacts. Common titles include emergency response coordinator, customer response specialist, and incident response analyst.
More about Response jobs
What cities are hiring for Response jobs? Cities with the most Response job openings:
What are the most commonly searched types of Response jobs? The most popular types of Response jobs are:
What states have the most Response jobs? States with the most job openings for Response jobs include:
Infographic showing various Response job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,907 per year, or $20.6 per hour.

Incident Response Manager

Fortuna Cysec Inc

Atlanta, GA โ€ข On-site

Full-time

Re-posted 20 days ago


Job description

Description:

Company Overview


Fortuna Cysec delivers unified cybersecurity operations through TheFense platformโ€”our integrated MDR, SIEM, EDR, and response ecosystem designed for regulated industries, nonprofits, healthcare, education, and mission-driven organizations. Our global SOC/NOC operates 24ร—7ร—365, providing real-time visibility, rapid containment, and deep technical expertise across diverse customer environments.

We are expanding our Incident Response leadership team with a hands-on technical manager who thrives in fast-moving investigations and can guide customers through their most critical security events.


Role Summary

The Cybersecurity Incident Response Manager leads and directly participates in high-severity investigations across Fortuna Cysecโ€™s customer base. This role blends technical depth, operational leadership, and customer-facing communication. You will serve as the senior escalation point for complex incidents, drive containment and remediation, and strengthen TheFense platformโ€™s detection and response capabilities.


Requirements:

Lead and Execute Incident Response

ยท Command all phases of incident responseโ€”triage, investigation, containment, eradication, and recoveryโ€”while performing hands-on technical analysis.

ยท Analyze EDR telemetry, SIEM alerts, network logs, cloud audit logs, and identity events across Microsoft, AWS, and hybrid environments.

ยท Execute containment actions including endpoint isolation, identity disablement, MFA resets, OAuth token revocation, and firewall/network segmentation changes.

ยท Conduct forensic acquisition and analysis using Velociraptor, KAPE, FTK, EnCase, and Volatility.

ยท Reverse-engineer or sandbox suspicious binaries/scripts to determine behavior and impact.

ยท Lead hypothesis-driven threat hunts mapped to MITRE ATT&CK using TheFenseโ€™s unified telemetry.

Strengthen IR Operations

ยท Oversee daily IR operations across global SOC/NOC teams, ensuring SLA adherence and seamless follow-the-sun handoffs.

ยท Review and enhance IR playbooks, runbooks, and automated response actions within TheFense.

ยท Ensure high-quality incident documentation, evidence handling, and customer-ready reporting.

ยท Conduct root-cause analysis and deliver technically detailed post-incident reviews.

ยท Partner with engineering to refine detection logic, reduce false positives, and improve automation.

Engage Directly with Customers

ยท Serve as the technical authority during active breaches, guiding CISOs, IT directors, and executive stakeholders.

ยท Deliver clear, concise briefings that include attack path analysis, forensic findings, and prioritized remediation steps.

ยท Support customer teams with hands-on remediation across identity, cloud, endpoint, and email ecosystems.

ยท Provide strategic recommendations aligned with NIST, CIS Controls, and Fortuna Cysec best practices.

Advance Threat Intelligence and Detection

ยท Translate emerging threat intelligence into new detection rules, response playbooks, and threat-hunting queries.

ยท Validate detection logic through lab testing, simulated attacks, and historical telemetry review.

ยท Identify detection gaps and collaborate with TI teams to enrich investigations with IOCs and adversary behavior patterns.

Build Team and Platform Maturity

ยท Mentor analysts across global SOC/NOC teams in IR, forensics, cloud investigations, and threat hunting.

ยท Develop internal tooling and automation using Python or PowerShell.

ยท Participate in tabletop exercises, purple-team engagements, and breach simulations.

ยท Contribute to the evolution of TheFense platform by evaluating new telemetry sources and response capabilities.

Required Qualifications

  • 5โ€“10+ years of hands-on experience in incident response, threat hunting, SOC operations, or digital forensics.
  • Deep technical expertise with EDR platforms (Microsoft Defender, SentinelOne, CrowdStrike, Carbon Black).
  • Strong SIEM experience with log parsing, correlation, and custom detection creation (Wazuh, Microsoft Sentinel, Elastic, Splunk).
  • Strong Windows Servers, Office 365 & Azure EntraID / Intune Experience
  • Hands-on experience with cloud IR in Azure, AWS, and hybrid environments.
  • Proficiency with forensic tools (Velociraptor, KAPE, FTK, EnCase) and memory analysis frameworks (Volatility).
  • Strong understanding of identity security (Entra ID, Okta), email security (M365, Proofpoint), and SaaS compromise patterns.
  • Familiarity with MITRE ATT&CK, NIST 800-61, CIS Controls, ISO 27035.
  • Ability to communicate complex technical findings to both technical and executive audiences.
  • Relevant certifications: GCIA, GCFA, GCIH, GNFA, CISSP, or equivalent experience.

Preferred Qualifications

  • Experience in an MDR, MSSP, or IR consulting environment.
  • Scripting/automation skills in Python or PowerShell.
  • Experience with malware analysis, cloud forensics, or identity compromise investigations.
  • Experience supporting regulated industries (HIPAA, FERPA, PCI-DSS, SOX, CJIS) and mission-driven organizations.


Fortuna Cysec is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.