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Response Jobs in Ohio (NOW HIRING)

ASMGi

Cyber Incident Response Analyst

Cleveland, OH · On-site

ASMGi - Cyber Incident Response Analyst General Summary: As a key member of ASMGi's Information Security Incident Response Team this individual will be responsible for various parts of the incident ...

ServiceMaster CDR

Emergency Response Technician I

Akron, OH · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join Our Emergency Response Team! | ServiceMaster CDR Position | Full-Time Do you thrive in fast-paced environments and want to make a real difference in people's lives? ServiceMaster CDR -- a top-5 ...

ServiceMaster CDR

Emergency Response Technician I

Northwood, OH · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join Our Emergency Response Team! | ServiceMaster CDR Position | Full-Time Are you ready to be a first responder when disaster strikes? Do you thrive in fast-paced environments and want to make a ...

ServiceMaster CDR

Emergency Response Technician I

Eastlake, OH · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join Our Emergency Response Team! | ServiceMaster CDR Position | Full-Time Do you thrive in fast-paced environments and want to make a real difference in people's lives? ServiceMaster CDR -- a top-5 ...

GardaWorld

Response Security Officer

Grove City, OH

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ready to suit up as a Response Security Guard. What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...

GardaWorld

Special Response Officer

Grove City, OH · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ready to suit up as a Special Response/Flex Security Guard What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive ...

GardaWorld

Response Security Officer

Huber Heights, OH · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...

ERL LLC

JUNIOR RESPONSE MANAGER

Middleburg Heights, OH · On-site

$28 - $32/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Junior Response Manager Environmental Restoration, LLC is an employee-owned company providing cost-effective environmental services including emergency response, industrial cleaning, remediation ...

GardaWorld

Response Security Officer

Grove City, OH · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Response Security Officer GardaWorld Security Services is now hiring a Response Security Officer! Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability ...

The Centers

Crisis Response Specialist

Cleveland, OH · On-site

$28.84 - $32.21/hr

JOB SUMMARY The Crisis Response Specialist is responsible for responding to and managing crisis situations involving youth residents at The Centers, H.O.P.E. Campus. This position uses trauma ...

GardaWorld

Response Security Officer

Grove City, OH

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...

GardaWorld

Response Security Officer

Grove City, OH · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ready to suit up as a Response Security Guard. What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...

GardaWorld

Response / Flex Security

Willard, OH · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ready to suit up as a Special Response/Flex Security Guard What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive ...

GardaWorld

Special Response Officer

Grove City, OH

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ready to suit up as a Special Response/Flex Security Guard What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive ...

GardaWorld

Response Security Officer

Huber Heights, OH

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...

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Showing results 1-20

All JobsResponse JobsResponse Jobs in Ohio

Response information

See Ohio salary details

$12

$19

$27

How much do response jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for response in Ohio is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.73 per hour, depending on experience, location, and employer.

What is the difference between Response vs Customer Service Representative?

AspectResponseCustomer Service Representative
Required credentialsTypically no formal degree, may require training in communication or specific toolsHigh school diploma or equivalent; often requires customer service training
Work environmentCall centers, online chat, email supportRetail stores, call centers, corporate offices
Employer and industry usageUsed across various industries for handling inquiries and issuesCommon in retail, telecom, banking, and service sectors
Common search and comparison intentUnderstanding job roles, responsibilities, and requirementsLooking for customer support roles, job duties, and qualifications

Response roles focus on addressing specific inquiries or issues, often via digital channels, with minimal formal credentials. Customer Service Representatives handle broader customer interactions, including sales and support, typically requiring more extensive training. Both roles are vital in customer support but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as a response coordinator, and why are they important?

To thrive as a Response Coordinator, you need expertise in emergency management, risk assessment, and incident response, often supported by a relevant degree or certifications like FEMA ICS. Familiarity with crisis management software, communication platforms, and reporting systems is typically required. Strong leadership, quick decision-making, and effective communication skills set outstanding professionals apart. These abilities are crucial for coordinating resources and ensuring efficient, timely responses during critical situations.

What are some common challenges faced by professionals in response roles, and how can they be addressed?

Professionals in response roles, such as incident response or emergency response, often encounter challenges like high-pressure decision-making, rapidly changing situations, and the need for quick communication with diverse teams. To address these challenges, it's important to maintain clear protocols, participate in regular training and simulations, and develop strong teamwork and communication skills. Collaborating closely with other departments and practicing effective stress management can also help ensure a successful response during critical incidents.

What is a response job?

Response jobs typically refer to positions involved in handling and managing replies or actions in reaction to specific events or inquiries. These roles can be found in fields such as emergency services, customer support, or incident management, where quick and effective responses are crucial. Individuals in response jobs are responsible for assessing situations, making decisions, and communicating solutions or actions to resolve issues. The main goal is to ensure timely and appropriate handling of situations to minimize negative impacts. Common titles include emergency response coordinator, customer response specialist, and incident response analyst.

What cities in Ohio are hiring for Response jobs?

Cities in Ohio with the most Response job openings:

Response jobs near you
Infographic showing various Response job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, 5% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,791 per year, or $19.6 per hour.

Cyber Incident Response Analyst

ASMGi

Cleveland, OH • On-site

Full-time

Re-posted 6 days ago

Job description

ASMGi - Cyber Incident Response Analyst
General Summary:
As a key member of ASMGi’s Information Security Incident Response Team this individual will be responsible for various parts of the incident response process - detection, validation, containment, remediation, and communication - for IT based security events and incidents impacting ASMGi’s clients.
This individual will be responsible for the rapid response and resolution of security incidents including the ASMGi MDR / MSOC plus client’s environments. This will involve coordinating with teams including Legal, Security Operations and Forensics experts, internal or external, to identify root cause, restore services and communicate status to affected stakeholders.
This role will act as the escalation path for the ASMGi Operations Team to validate findings and identify scope of events and support during larger investigations. This individual will act as an internal and client facing resource while interacting with the third-party Security Operations Center as applicable.
Principal Accountabilities:
25% - Client Incident Response Onboarding and Program Development.
  • Work with ASMGi MDR / MSOC plus Service clients as part of the overall service and specifically the Incident Response Program Development including Incident Response Policy, Incident Response Plan, and Incident Response Playbook development and adoption.
  • Conduct client Tabletop Exercises on an annual basis based on the adopted Incident Response Playbook as part of the ASMGi MDR / MSOC plus Incident Response Service.
50% - Incident Response
  • Perform Level 2 and Level 3 computer security incident response activities including coordinating with the Security Operations Center and Forensics experts, internal and external.
  • Analyze, track and triage anomalies that have been escalated to ensure appropriate identification of risk to ASMGi MDR / MSOC plus clients.
  • Oversee the forensic analysis of cybersecurity incidents impacting ASMGi MDR / MSOC plus clients.
  • Understand and research emerging threats and current trends that may impact customers along with mitigation/resolutions for such threats.
  • Communicate and coordinate response efforts including working with ASMGi MDR / MSOC plus client’s I.T., Business Leaders, and Third Parties to mitigate the impact of the risk and provide a lead role as part of the ASMGi Computer Security Incident Response Team (CSIRT).
  • Prepare incident reports of analysis and methodology and results of investigation to be submitted to ASMGi MDR / MSOC plus clients.
25% - Assist with Incident Management Strategy Development, Consulting and Management of Third-Party Security Operations Center.
  • Leverage lessons learned, threat modeling and emerging industry better practice, to analyze the effectiveness of the existing program (policies, technology, and awareness) to continuously improve the Incident Management Program.
  • Review industry frameworks, emerging threats, and best practice to advance the ASMGi MDR / MSOC plus Service.
  • Partner with ASMGi partners and internal groups to improve the ASMGi MDR / MSOC plus service and capabilities.
  • Assist with management of third-party business relationships for the security operations center and service levels. Identify potential gaps including procedures needed to mitigate risk and assist with appropriate solutions.
Job Complexity
  • Appropriately balances security risk and business impact to ensure that ASMGi’s use of detection/response controls are effective.
  • Ability to build operational processes using industry best-practice that are tailored to the ASMGi MDR / MSOC plus client’s organization, system, and processes.
  • Ability to effectively communicate risk including corrective action plans/recommendations to non-technical audiences including the ASMGi MDR / MSOC plus client’s Executives and the Board of Directors leveraging the MDR / MSOC plus service.
  • Ability to create effective reports and presentations tailored to different audiences to ensure transparency and understanding of the ASMGi MDR / MSOC plus Service.
  • Assist with development of MDR / MSOC plus Service roadmap.
Job Specifications
Minimum education required: Bachelor's Degree Required
Education desired: Bachelor of Science
Years of relevant experience: 7 – 10 +
Knowledge, skills, and abilities required:
  • High level of technical expertise in information security, including deep familiarity with relevant penetration and intrusion techniques and attack vectors.
  • Cybersecurity in large complex companies including knowledge of security and privacy breach laws and regulatory reporting.
  • Proven experience working with Security Operations Center services, forensics firms.
  • Demonstrated ability to lead and develop cohesive and collaborative management and operational teams internally and with a third-party.
  • Proven experience implementing policies, procedures, and technology to detect and recover from a cybersecurity attack.
  • Ability to demonstrate strong computer knowledge networks, desktops, servers, cloud, and software as a service technology.
  • Expertise with next generation firewalls, Endpoint Detection and Response, Microsoft Advanced Threat Protection, Azure, and Office 365, Zero Day Threat Detection Technology, Threat Intelligence Feeds, Forensics, Data Loss Prevention Software, Web Proxies, Web Application Firewalls.
  • Strong problem-solving and trouble-shooting skills.
  • Strong communication skills including writing reports and presenting to senior executives.
  • Demonstrated connections to external Incident Response leaders and learning organizations.
Working Conditions
  • Normal corporate office environment and remote / virtual based on COVID-19.
  • On call work is required.

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