Incident Response Lead
Cincinnati, OH · On-site
It drives the full incident response lifecycle while strengthening overall readiness through playbooks and exercises. In addition, the role oversees key cybersecurity initiatives, tracks progress ...
Incident Response Lead
Cincinnati, OH · On-site
It drives the full incident response lifecycle while strengthening overall readiness through playbooks and exercises. In addition, the role oversees key cybersecurity initiatives, tracks progress ...
Incident Response Lead
Cincinnati, OH · On-site
It drives the full incident response lifecycle while strengthening overall readiness through playbooks and exercises. In addition, the role oversees key cybersecurity initiatives, tracks progress ...
Incident Response Lead
Cincinnati, OH · On-site
It drives the full incident response lifecycle while strengthening overall readiness through playbooks and exercises. In addition, the role oversees key cybersecurity initiatives, tracks progress ...
ASMGi - Cyber Incident Response Analyst General Summary: As a key member of ASMGi's Information Security Incident Response Team this individual will be responsible for various parts of the incident ...
ASMGi - Cyber Incident Response Analyst General Summary: As a key member of ASMGi's Information Security Incident Response Team this individual will be responsible for various parts of the incident ...
IT - Incident Response Engineer
Beachwood, OH · On-site
$113K - $165K/yr
Incident Response & Threat Hunting • Provide 24/7/365 (on-call rotation) cyber security incident response, with a focus on responding to, containing, remediating, and recovering from cyber ...
IT - Incident Response Engineer
Beachwood, OH · On-site
$113K - $165K/yr
Incident Response & Threat Hunting • Provide 24/7/365 (on-call rotation) cyber security incident response, with a focus on responding to, containing, remediating, and recovering from cyber ...
Emergency Response Technician I
Northwood, OH · On-site
$18 - $23/hr
Join Our Emergency Response Team! | ServiceMaster CDR Position | Full-Time Are you ready to be a first responder when disaster strikes? Do you thrive in fast-paced environments and want to make a ...
Quick apply
Emergency Response Technician I
Northwood, OH · On-site
$18 - $23/hr
Join Our Emergency Response Team! | ServiceMaster CDR Position | Full-Time Are you ready to be a first responder when disaster strikes? Do you thrive in fast-paced environments and want to make a ...
Emergency Response Technician I
Eastlake, OH · On-site
$18 - $23/hr
Join Our Emergency Response Team! | ServiceMaster CDR Position | Full-Time Do you thrive in fast-paced environments and want to make a real difference in people's lives? ServiceMaster CDR -- a top-5 ...
Quick apply
Emergency Response Technician I
Eastlake, OH · On-site
$18 - $23/hr
Join Our Emergency Response Team! | ServiceMaster CDR Position | Full-Time Do you thrive in fast-paced environments and want to make a real difference in people's lives? ServiceMaster CDR -- a top-5 ...
... incident response capabilities (Preferably in SPL, Python, PowerShell) * Must possess IT-I Critical Sensitive security clearance or Tier 5 (T5). * Must have Baseline Certification for IAT-II and ...
Quick apply
... incident response capabilities (Preferably in SPL, Python, PowerShell) * Must possess IT-I Critical Sensitive security clearance or Tier 5 (T5). * Must have Baseline Certification for IAT-II and ...
JUNIOR RESPONSE MANAGER
$28 - $32/hr
Junior Response Manager Environmental Restoration, LLC is an employee-owned company providing cost-effective environmental services including emergency response, industrial cleaning, remediation ...
JUNIOR RESPONSE MANAGER
$28 - $32/hr
Junior Response Manager Environmental Restoration, LLC is an employee-owned company providing cost-effective environmental services including emergency response, industrial cleaning, remediation ...
These situations could include hurricane responses, mass shooting(s), wildfire responses, and more. As a company we have responded to every major US incident that has occurred in the last 25 years.
These situations could include hurricane responses, mass shooting(s), wildfire responses, and more. As a company we have responded to every major US incident that has occurred in the last 25 years.
JUNIOR RESPONSE MANAGER
Middleburg Heights, OH · On-site
$28 - $32/hr
Junior Response Manager Environmental Restoration, LLC is an employee-owned company providing cost-effective environmental services including emergency response, industrial cleaning, remediation ...
JUNIOR RESPONSE MANAGER
Middleburg Heights, OH · On-site
$28 - $32/hr
Junior Response Manager Environmental Restoration, LLC is an employee-owned company providing cost-effective environmental services including emergency response, industrial cleaning, remediation ...
Response Security Monitor
Columbus, OH · On-site
$18.50/hr
Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...
Response Security Monitor
Columbus, OH · On-site
$18.50/hr
Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...
Response / Flex Security
Willard, OH · On-site
$18.50/hr
Ready to suit up as a Special Response/Flex Security Guard What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive ...
Response / Flex Security
Willard, OH · On-site
$18.50/hr
Ready to suit up as a Special Response/Flex Security Guard What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive ...
Response Security Officer
$15 - $20/hr
Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...
New
Response Security Officer
$15 - $20/hr
Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...
New
Response / Flex Security
Willard, OH · On-site
$18.50/hr
Ready to suit up as a Special Response/Flex Security Guard What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive ...
Response / Flex Security
Willard, OH · On-site
$18.50/hr
Ready to suit up as a Special Response/Flex Security Guard What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive ...
Response Security Officer
$15 - $20/hr
Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...
New
Response Security Officer
$15 - $20/hr
Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...
New
Response / Flex Security
Willard, OH · On-site
$18.50/hr
Ready to suit up as a Special Response/Flex Security Guard What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive ...
Response / Flex Security
Willard, OH · On-site
$18.50/hr
Ready to suit up as a Special Response/Flex Security Guard What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive ...
Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...
New
Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...
New
Response Security Officer
Huber Heights, OH · On-site
$15 - $20/hr
Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...
New
Response Security Officer
Huber Heights, OH · On-site
$15 - $20/hr
Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...
New
Response Security Officer
Huber Heights, OH · On-site
$15 - $20/hr
Ready to suit up as a Response Security Guard. What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...
Response Security Officer
Huber Heights, OH · On-site
$15 - $20/hr
Ready to suit up as a Response Security Guard. What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...
Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...
New
Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the ...
New
Response information
See Ohio salary details
$12.11 - $13.48
3% of jobs
$13.48 - $14.85
4% of jobs
$14.85 - $16.23
15% of jobs
$16.47 is the 25th percentile. Wages below this are outliers.
$16.23 - $17.60
15% of jobs
The median wage is $18.38 / hr.
$17.60 - $18.97
22% of jobs
$18.97 - $20.34
10% of jobs
$21.09 is the 75th percentile. Wages above this are outliers.
$20.34 - $21.71
11% of jobs
$21.71 - $23.08
10% of jobs
$23.08 - $24.45
6% of jobs
$24.45 - $25.82
2% of jobs
$25.82 - $27.20
2% of jobs
$12
$19
$27
How much do response jobs pay per hour?
As of Jul 26, 2026, the average hourly pay for response in Ohio is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.73 per hour, depending on experience, location, and employer.
What is the difference between Response vs Customer Service Representative?
| Aspect | Response | Customer Service Representative |
|---|---|---|
| Required credentials | Typically no formal degree, may require training in communication or specific tools | High school diploma or equivalent; often requires customer service training |
| Work environment | Call centers, online chat, email support | Retail stores, call centers, corporate offices |
| Employer and industry usage | Used across various industries for handling inquiries and issues | Common in retail, telecom, banking, and service sectors |
| Common search and comparison intent | Understanding job roles, responsibilities, and requirements | Looking for customer support roles, job duties, and qualifications |
Response roles focus on addressing specific inquiries or issues, often via digital channels, with minimal formal credentials. Customer Service Representatives handle broader customer interactions, including sales and support, typically requiring more extensive training. Both roles are vital in customer support but differ in scope and work environment.
What are the key skills and qualifications needed to thrive as a Response Coordinator, and why are they important?
To thrive as a Response Coordinator, you need expertise in emergency management, risk assessment, and incident response, often supported by a relevant degree or certifications like FEMA ICS. Familiarity with crisis management software, communication platforms, and reporting systems is typically required. Strong leadership, quick decision-making, and effective communication skills set outstanding professionals apart. These abilities are crucial for coordinating resources and ensuring efficient, timely responses during critical situations.
What are some common challenges faced by professionals in response roles, and how can they be addressed?
Professionals in response roles, such as incident response or emergency response, often encounter challenges like high-pressure decision-making, rapidly changing situations, and the need for quick communication with diverse teams. To address these challenges, it's important to maintain clear protocols, participate in regular training and simulations, and develop strong teamwork and communication skills. Collaborating closely with other departments and practicing effective stress management can also help ensure a successful response during critical incidents.
What are response jobs?
Response jobs typically refer to positions involved in handling and managing replies or actions in reaction to specific events or inquiries. These roles can be found in fields such as emergency services, customer support, or incident management, where quick and effective responses are crucial. Individuals in response jobs are responsible for assessing situations, making decisions, and communicating solutions or actions to resolve issues. The main goal is to ensure timely and appropriate handling of situations to minimize negative impacts. Common titles include emergency response coordinator, customer response specialist, and incident response analyst.
What cities in Ohio are hiring for Response jobs? Cities in Ohio with the most Response job openings:
Altafiber rating
7.4
Based on 5 frontline employees who took The Breakroom Quiz
52nd of 96 rated telecommunications companies
Job description
Job Purpose:
This role is responsible for leading and coordinating the organization's response to high-severity cybersecurity incidents, ensuring effective collaboration across technical teams and business stakeholders. It drives the full incident response lifecycle while strengthening overall readiness through playbooks and exercises. In addition, the role oversees key cybersecurity initiatives, tracks progress across the security portfolio and ensures alignment with business priorities. It also develops and communicates metrics and insights to provide clear visibility into incident trends, response effectiveness, and program performance, translating complex technical outcomes into actionable information for leadership.
Essential Functions:
Education:
Relevant Work Experience:
Special Knowledge, Skills and Abilities:
Supervisory Responsibility:
This role is responsible for leading and coordinating the organization's response to high-severity cybersecurity incidents, ensuring effective collaboration across technical teams and business stakeholders. It drives the full incident response lifecycle while strengthening overall readiness through playbooks and exercises. In addition, the role oversees key cybersecurity initiatives, tracks progress across the security portfolio and ensures alignment with business priorities. It also develops and communicates metrics and insights to provide clear visibility into incident trends, response effectiveness, and program performance, translating complex technical outcomes into actionable information for leadership.
Essential Functions:
- Incident Response Leadership (Primary Focus)
- Serve as incident commander for high-severity cybersecurity incidents
- Lead coordination across IT, network, legal, communications, and business stakeholders
- Drive the end-to-end incident response lifecycle, including post-incident reviews and improvements
- Strengthen incident readiness through playbooks, exercises, and lessons learned
- Program & Initiative Execution
- Lead execution of key cybersecurity initiatives and cross-functional efforts
- Track progress, dependencies, and outcomes across the security portfolio
- Help ensure alignment between security priorities and broader business needs
- Metrics & Reporting
- Develop and track core cybersecurity metrics and operational indicators
- Provide regular updates on incident trends, response performance, and key initiatives
- Help translate technical outcomes into clear and actionable insights
Education:
- Four years of College resulting in a Bachelor's Degree or equivalent experience
Relevant Work Experience:
- 7-12+ years' experience in cybersecurity, with focus in incident response, security operations, or threat management
- Experience in a SOC, IR, or cyber defense environment
- Exposure to regulated or critical infrastructure environments
- Experience contributing to executive-level updates or reporting
Special Knowledge, Skills and Abilities:
- Experience leading or coordinating major incident response efforts
- Demonstrated ability to drive cross-functional work or initiatives
- Strong incident response leadership and ability to operate under pressure
- Ability to work across technical teams and business stakeholders
- Experience using data or metrics to track performance and outcomes
- Clear communication skills, including the ability to summarize complex issues
Supervisory Responsibility:
- No Supervisory Responsibilities
About altafiber
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
1,001 - 5,000 Employees
Headquarters location
Cincinnati, OH, US
Year founded
1873