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Resort Operations Manager Jobs in Riverside, CA (NOW HIRING)

Front Desk Supervisor

Anaheim, CA

$17.75 - $23/hr

Oversee front office operations in the absence of the Front Office Manager or Assistant General ... As a Disneyland ® Resort Good Neighbor Hotel, you can be assured of two things: quality and close ...

Pool Cleaner

Murrieta, CA · On-site

$22/hr

Flexibility to work varying schedules based on the operational needs of the resort. * Ability to remain focused, manage time effectively, and complete tasks despite frequent interruptions. * Basic ...

Pool Cleaner

Murrieta, CA · On-site

$22/hr

Flexibility to work varying schedules based on the operational needs of the resort. * Ability to remain focused, manage time effectively, and complete tasks despite frequent interruptions. * Basic ...

Pool Cleaner

Murrieta, CA · On-site

$22/hr

Flexibility to work varying schedules based on the operational needs of the resort. * Ability to remain focused, manage time effectively, and complete tasks despite frequent interruptions. * Basic ...

Banquet Manager

Chino Hills, CA · On-site

$28 - $30/hr

JC Golf is proudly owned by JC Resorts, a proven leader in the management and operation of golf and resort properties. Join our team of friendly, engaging, professionals who want to share their ...

JC Golf is proudly owned by JC Resorts, a proven leader in the management and operation of golf and resort properties. Join our team of friendly, engaging, professionals who want to share their ...

JC Golf is proudly owned by JC Resorts, a proven leader in the management and operation of golf and resort properties. Join our team of friendly, engaging, professionals who want to share their ...

Be Seen First

We bring Vegas vibes to the Disneyland Resort Area Areas of direct responsibility include the 300 ... Ensure compliance with operational standards, company policies, federal/state/local laws, and ...

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Resort Operations Manager information

See Riverside, CA salary details

$31.7K

$64.9K

$121.2K

How much do resort operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for resort operations manager in Riverside, CA is $64,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $79,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resort Operations Manager, and why are they important?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by Resort Operations Managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a Resort Operations Manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.
What job categories do people searching Resort Operations Manager jobs in Riverside, CA look for? The top searched job categories for Resort Operations Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Resort Operations Manager jobs? Cities near Riverside, CA with the most Resort Operations Manager job openings:

$17.75 - $23/hr

Other

Posted 3 days ago


Job description

Overview

Opportunity:  Front Desk Supervisor

Supervise front desk operations in accordance with established guest service, quality and sustainability standards.

Your Growth Path

Assistant Front Office Manager – Front Office Manager – Assistant General Manager

Your Focus

  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. 
  • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays.
  • Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager. 
  • Perform bookkeeping activities such as balancing accounts and conducting audits.
  • Make and confirm reservations.
  • Promote Hersha Hospitality and brand-specific marketing programs.
  • Greet guests immediately upon arrival; register and assign guests to hotel rooms.
  • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
  • Compute bills, collect payments, handle cash, and make change for guests.
  • Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
  • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
  • Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Your Background and Skills

  • Associate’s or Bachelor’s degree preferred.
  • 1 to 3 years of related experience.

Work Environment and Context 

  • Work schedule varies and may include working on all shifts, holidays and weekends.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Walking distance to Downtown Disney & Disneyland Monorail. Enjoy the convenience and location of the Holiday Inn & Suites Anaheim Hotel. As a Disneyland® Resort Good Neighbor Hotel, you can be assured of two things: quality and close proximity to the Disneyland Resort. We are only a 15-minute walk to Downtown Disney® and the Disneyland® Monorail. We are also happy to arrange transportation for our guests, provided by Anaheim Resort Transit (ART) at a nominal fee, directly to Disneyland®.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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