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Resort Operations Manager Jobs in Riverside, CA (NOW HIRING)

Pacific Palms Resort

Front Office Agent

City Of Industry, CA · On-site

$16.50 - $20.25/hr

To be familiar with all Resort facilities, outlets and hours of operation. * To be familiar with ... Any and all reasonable requests of management Qualifications * Must possess excellent verbal ...

HEI Hotels and Resorts

Catering Sales Manager

Anaheim, CA · On-site

$75K - $80K/yr

Our resort is conveniently accessible, with multiple public transit options nearby, making ... Understanding of hotel operations, including marketing plans, personnel and labor relations, budget ...

Heihotels

Catering Sales Manager

Anaheim, CA · On-site

$75K - $80K/yr

Our resort is conveniently accessible, with multiple public transit options nearby, making ... Understanding of hotel operations, including marketing plans, personnel and labor relations, budget ...

Irvine Company

Service Manager ($39.57)

Irvine, CA · On-site

$39.57/hr

The Service Manager I oversees maintenance operations for communities of up to 500 apartment homes ... With world-class amenities, resort-like surroundings and an unparalleled commitment to customer ...

The Irvine Company

Service Manager ($39.57)

Irvine, CA

$39.57/hr

The Service Manager I oversees maintenance operations for communities of up to 500 apartment homes ... With world-class amenities, resort-like surroundings and an unparalleled commitment to customer ...

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All JobsResort Operations JobsResort Operations Manager JobsResort Operations Manager Jobs in Riverside, CA

Resort Operations Manager information

See Riverside, CA salary details

$32.3K

$66.2K

$123.6K

How much do resort operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for resort operations manager in Riverside, CA is $66,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $80,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resort Operations Manager, and why are they important?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by Resort Operations Managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a Resort Operations Manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.
What are popular job titles related to Resort Operations Manager jobs in Riverside, CA? For Resort Operations Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Resort Operations Manager jobs in Riverside, CA look for? The top searched job categories for Resort Operations Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Resort Operations Manager jobs? Cities near Riverside, CA with the most Resort Operations Manager job openings:
Resort Operations Manager jobs near you
Front Office Agent

Front Office Agent

Pacific Palms Resort

City Of Industry, CA • On-site

$16.50 - $20.25/hr

Full-time

Posted 15 days ago

Job description

To ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner.  Responsible for understanding the basic tenets of Rooms Merchandizing & integrating that knowledge with selective selling techniques to sell the right rooms to the right customers at the right rate.  To provide assistance & services for guests in order to ensure guest satisfaction.  Consistently employ our operating vision and principles throughout the check in and check out process and while interacting with our guests at all times. This is a full time position.

Responsibilities

  • To be thoroughly acquainted with all check-in & checkout procedures and policies.
  • To be able to make, change & cancel reservations.
  • Be familiar with all technical equipment as related to the Front Desk.
  • To be familiar with all Resort facilities, outlets and hours of operation.
  • To be familiar with general organization set-up.
  • To be familiar with the inter-relationship between the different departments.
  • Must be able to complete multiple tasks for guest in a timely & efficient manner.
  • Consistently adhere to all resort policy and procedures
  • Consistently meet and greet all guests and provide exceptional guest service in handling all requests.
  • Post charges as required
  • Responsible for assisting in the Resort cross marketing initiatives
  • Responsible for up-selling to generate incremental room revenues
  • Consistently answer the telephone in 3 rings and use proper greetings
  • Retains responsibility for a $300 bank, and is responsible for handling all incoming and outgoing cash accurately
  • Responsibility for effective utilization of resources to assist guests with all requests
  • Never say “no”.  You must find a way to satisfy the guest needs at all times.
  • Maintain and sell resort gift cards
  • Maintain a clean and organized work area
  • Excellent guest service skills required
  • Ability to multitask
  • Friendly and hospitable attitude
  • Inherent willingness and desire to please people
  • Any and all reasonable requests of management

Qualifications

  • Must possess excellent verbal & written communication skills. 
  • Must have good math skills. 
  • Able to stand for long periods of time.
  • Must be able to exhibit excellent face to face customer service skills. 
  • Willing to work varied shifts and days.  
  • Must have a professional attitude and appearance.  
  • Prior knowledge of Opera ideal.  
  • Asian language skills a plus.
  • Excellent customer service practices
  • Adherence to departmental and property standards and procedures
  • Teamwork: Works efficiently and effectively as member of a team; communicates and cooperates with property staff