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Resort Manager Jobs in Puerto Rico (NOW HIRING)

Palmas Hospitality Management LLC

PR · On-site

$50K/yr

... resort surrounded by 36 holes of championship golf, a full service marina, and lush tropical ... JOB SUMMARY The Sales Manager Level is responsible for proactively soliciting, establishing, and ...

Rio Mar Hospitality Management

PR · On-site

$32K - $43K/yr

Minimum of 1 year of experience in spa or wellness management, preferably in a resort or luxury hospitality setting. * Associate or bachelor's degree in hospitality, Business, or a related field ...

Rio Mar Hospitality Management

PR · On-site

$32K - $43K/yr

Minimum of 1 year of experience in spa or wellness management, preferably in a resort or luxury hospitality setting. * Associate or bachelor's degree in hospitality, Business, or a related field ...

IHP Hospitality Group

Kitchen & Bar Staff

Aguadilla, PR · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

... Resort and Hotel El Faro. With over 30 years of experience, IHP Hospitality is a pioneer in the ... Assisting with inventory management and ordering supplies as needed. * Adhering to health and ...

Career Search

Kitchen & Bar Staff

Aguadilla, PR · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

... Resort and Hotel El Faro. With over 30 years of experience, IHP Hospitality is a pioneer in the ... Assisting with inventory management and ordering supplies as needed. * Adhering to health and ...

Marriott

Manager - Bar

San Juan, PR · On-site

Manages in compliance with all local, state and Federal beverage and liquor laws. Understands ... resort locations around the world. JW believes our associates come first. Because if you're happy ...

Marriott International

Manager - Bar

San Juan, PR · On-site

CORE WORK ACTIVITIES Managing Bar/Lounge Operations • Implements agreed upon beverage policy and ... resort locations around the world. JW believes our associates come first. Because if you're happy ...

IHP Hospitality Group

Kitchen & Bar Staff

Aguadilla, PR · On-site

$11/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... Resort and Hotel El Faro. With over 30 years of experience, IHP Hospitality is a pioneer in the ... Assisting with inventory management and ordering supplies as needed. * Adhering to health and ...

The Condado Collection

PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Experience of min. 3 years of management in the luxury hotel, resort, or spa industry. * Excellent communication and organization skills. * Able to work quickly and efficiently, especially under ...

The Condado Collection

PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

La Concha Resort, your iconic beachfront retreat with chic style and a vibrant nightlife ... The Talent Acquisition Manager is responsible for developing and executing comprehensive ...

Marriott

Housekeeping Manager (NE)

San Juan, PR · On-site

OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... resort locations around the world. JW believes our associates come first. Because if you're happy ...

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Resort Manager information

What does a resort manager do?

As a resort manager, you manage all the business aspects of a lodging or resort location. Your responsibilities include hiring and training staff, ordering supplies, marketing, and advertising, maintaining the budget, maintaining customer service, along with accommodating the needs of guests. You must oversee all the departments within the resort, such as housekeeping, food and beverage, maintenance, attractions, and guest services. Daily tasks vary by the location and size of the resort, but they may require employee onboarding, arranging contractors to work on repairs, paying bills, or delivering a report to ownership.

What does a resort manager do?

A Resort Manager is responsible for overseeing the daily operations of a resort, ensuring that guests have a positive and memorable experience. Their duties include managing staff, coordinating activities and services, handling guest complaints, and maintaining high standards of hospitality. They also oversee budgeting, marketing, and compliance with health and safety regulations. Resort Managers work closely with various departments such as housekeeping, food and beverage, and front desk to ensure smooth operations. Their goal is to maximize guest satisfaction while maintaining profitability.

What are the key skills and qualifications needed to thrive as a resort manager?

To thrive as a Resort Manager, you need expertise in hospitality management, operations oversight, and customer service, usually backed by a degree in hospitality or business administration. Familiarity with property management systems (PMS), reservation software, and budgeting tools is commonly required. Excellent leadership, problem-solving skills, and the ability to communicate effectively with diverse teams and guests set top performers apart. These skills and qualities ensure smooth operations, high guest satisfaction, and strong financial performance for the resort.

What are some of the most common challenges resort managers face in balancing guest satisfaction with operational efficiency?

Resort Managers often navigate the delicate balance between creating memorable guest experiences and maintaining smooth, cost-effective operations. This can involve managing high guest expectations during peak seasons, coordinating with multiple departments such as housekeeping, food and beverage, and maintenance, and swiftly resolving unexpected issues like overbookings or service disruptions. Effective communication, adaptability, and strong leadership skills are essential to ensure both staff and guests are satisfied while keeping operations running efficiently. Staying proactive and fostering teamwork are key strategies for overcoming these challenges.

What is the difference between Resort Manager vs Hotel Manager?

AspectResort ManagerHotel Manager
CredentialsHospitality management degree, certifications in resort operationsHospitality management degree, certifications in hotel operations
Work EnvironmentResort grounds, outdoor amenities, leisure facilitiesIndoor hotel premises, guest rooms, conference areas
Employer & IndustryResort properties, vacation destinationsHotels, urban or resort-based accommodations
Common Search/ComparisonYesYes

Resort Managers focus on overseeing all aspects of a resort, including outdoor amenities and leisure activities, while Hotel Managers primarily manage indoor hotel operations and guest services. Both roles require hospitality credentials and involve guest satisfaction, but their work environments and specific responsibilities differ based on the property type.

How much money does a resort manager make?

A resort manager's average annual salary typically ranges from $50,000 to $100,000, depending on the size and location of the resort, as well as experience and certifications. Higher salaries are common in luxury resorts or those in high-demand areas, and managers often oversee staff, budgets, and guest services.

What do you need to be a resort manager?

To become a resort manager, candidates typically need a combination of education, such as a bachelor's degree in hospitality, tourism, or business, and relevant work experience in hotel or resort operations. Strong leadership, customer service skills, and knowledge of management software are also important, along with the ability to oversee staff and ensure guest satisfaction.
More about Resort Manager jobs

What are the most commonly searched types of Resort jobs in Puerto Rico?

The most popular types of Resort jobs in Puerto Rico are:

What are popular job titles related to Resort Manager jobs in Puerto Rico?

For Resort Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Resort Manager jobs in Puerto Rico look for?

The top searched job categories for Resort Manager jobs in Puerto Rico are:

Resort Manager jobs near you
Infographic showing various Resort Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Sr In-House Marketing Manager - Margaritaville Rio Mar

Travel + Leisure Co.

Rio Grande, PR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees

Job description

We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Sr. In-House Marketing Manager - Margaritaville Rio Mar, Puerto Rico
Responsible for all In-house Marketing Activities at the site. Primary responsibilities include direct management of In-house Marketing Team, maintaining an acceptable conversion rate of resort occupancy, maintaining an excellent owner experience, and coordination with Resort, Frontline sales, In-House sales and Corporate/Regional In-House Marketing Directors/Managers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Direct management of In-house Marketing Team: interview, hire and train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution).
  • Maintain total site marketing conversion according to site marketing standards.
  • Resolve issues pertaining to tour statuses, bookings, coding and etc.
  • Order and maintain departmental supplies (collateral material, uniforms, etc.)
  • Maintain copies of invitations and daily tour manifests for reference purposes.
  • Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Five year owner arrival report.
  • Prepare daily and weekly status reports to include, but not limited to, Show factors and conversion rates to be submitted in a timely manner for corporate deadlines.
  • Compile data on each team member's performance.
  • Prepare additional reports deemed necessary by management.
  • Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow.
  • Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated.
  • Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).
  • Submit employee payroll in timely manner.
  • Perform other related functions not listed.

QUALIFICATIONS:
  • Timeshare experience in sales and marketing required
  • 2 years management or supervisory preferred or 2 year's timeshare equivalent experience.
  • Must be able to work flexible schedule which includes a rotating combination of days, nights, weekends, and holidays.
  • Ability to deal with both customers and salespeople.
  • Ability to focus on details.
  • Ability to handle simultaneous situations.
  • Ability to handle departmental problems and situations.
  • Knowledgeable with commission payroll and understanding.
  • Must be proficient at Microsoft Office.
  • Must be able to work independently.
  • Must be able to interact with many other departments within the company.
  • Full availability required to work weekends and holidays, daytime and nighttime.

How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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