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Resort Manager Jobs in Puerto Rico (NOW HIRING)

The Condado Collection

PR · On-site

  • Retirement

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958 ... Manage the seating chart and reservation system to ensure accurate seating and efficient table ...

The Condado Collection

PR · On-site

$14.25 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958 ... Check with the manager to determine if any special situations are present so that you can give them ...

The Condado Collection

PR · On-site

$12.25 - $15.75/hr

  • Retirement

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958 ... Maintain accurate cash register records and report any discrepancies to the Manager. * Work closely ...

The Condado Collection

PR · On-site

  • Retirement

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958 ... Prepare daily purchasing list to maintain a healthy inventory level as directed by the manager.

The Condado Collection

PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958 ... Effectively utilizes time management tools. * Handles guest requests, resolves issues, and ensures ...

The Condado Collection

PR · On-site

$13.75 - $16.50/hr

  • Retirement

La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958 ... Perform other duties and responsibilities as assigned by the supervisor or manager. Qualifications

Sonesta International Hotels

Catering Sales Manager

San Juan, PR · On-site

$51K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary The Corporate Catering Manager is responsible for generating catering revenue through the ... Experience in a resort or Caribbean market strongly preferred Skills & Competencies * Strong sales ...

COSTA MANAGEMENT LLC

PR · On-site

Provide occasional outside transportation for employees or resort needs as directed by management. * Maintain continuous radio communication with the Security Department to ensure safe operations and ...

Rio Mar Hospitality Management

PR · On-site

... support the resort's overall objectives. EDUCATION & EXPERIENCE * A minimum of 3 years of ... Proficiency in property management systems (PMS), guest service technologies, and event management ...

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All JobsResort JobsResort Manager JobsResort Manager Jobs in Puerto Rico

Resort Manager information

What does a resort manager do?

As a resort manager, you manage all the business aspects of a lodging or resort location. Your responsibilities include hiring and training staff, ordering supplies, marketing, and advertising, maintaining the budget, maintaining customer service, along with accommodating the needs of guests. You must oversee all the departments within the resort, such as housekeeping, food and beverage, maintenance, attractions, and guest services. Daily tasks vary by the location and size of the resort, but they may require employee onboarding, arranging contractors to work on repairs, paying bills, or delivering a report to ownership.

What does a resort manager do?

A Resort Manager is responsible for overseeing the daily operations of a resort, ensuring that guests have a positive and memorable experience. Their duties include managing staff, coordinating activities and services, handling guest complaints, and maintaining high standards of hospitality. They also oversee budgeting, marketing, and compliance with health and safety regulations. Resort Managers work closely with various departments such as housekeeping, food and beverage, and front desk to ensure smooth operations. Their goal is to maximize guest satisfaction while maintaining profitability.

What are the key skills and qualifications needed to thrive as a resort manager?

To thrive as a Resort Manager, you need expertise in hospitality management, operations oversight, and customer service, usually backed by a degree in hospitality or business administration. Familiarity with property management systems (PMS), reservation software, and budgeting tools is commonly required. Excellent leadership, problem-solving skills, and the ability to communicate effectively with diverse teams and guests set top performers apart. These skills and qualities ensure smooth operations, high guest satisfaction, and strong financial performance for the resort.

What are some of the most common challenges resort managers face in balancing guest satisfaction with operational efficiency?

Resort Managers often navigate the delicate balance between creating memorable guest experiences and maintaining smooth, cost-effective operations. This can involve managing high guest expectations during peak seasons, coordinating with multiple departments such as housekeeping, food and beverage, and maintenance, and swiftly resolving unexpected issues like overbookings or service disruptions. Effective communication, adaptability, and strong leadership skills are essential to ensure both staff and guests are satisfied while keeping operations running efficiently. Staying proactive and fostering teamwork are key strategies for overcoming these challenges.

What is the difference between Resort Manager vs Hotel Manager?

AspectResort ManagerHotel Manager
CredentialsHospitality management degree, certifications in resort operationsHospitality management degree, certifications in hotel operations
Work EnvironmentResort grounds, outdoor amenities, leisure facilitiesIndoor hotel premises, guest rooms, conference areas
Employer & IndustryResort properties, vacation destinationsHotels, urban or resort-based accommodations
Common Search/ComparisonYesYes

Resort Managers focus on overseeing all aspects of a resort, including outdoor amenities and leisure activities, while Hotel Managers primarily manage indoor hotel operations and guest services. Both roles require hospitality credentials and involve guest satisfaction, but their work environments and specific responsibilities differ based on the property type.

How much money does a resort manager make?

A resort manager's average annual salary typically ranges from $50,000 to $100,000, depending on the size and location of the resort, as well as experience and certifications. Higher salaries are common in luxury resorts or those in high-demand areas, and managers often oversee staff, budgets, and guest services.

What do you need to be a resort manager?

To become a resort manager, candidates typically need a combination of education, such as a bachelor's degree in hospitality, tourism, or business, and relevant work experience in hotel or resort operations. Strong leadership, customer service skills, and knowledge of management software are also important, along with the ability to oversee staff and ensure guest satisfaction.
More about Resort Manager jobs

What are the most commonly searched types of Resort jobs in Puerto Rico?

The most popular types of Resort jobs in Puerto Rico are:

What are popular job titles related to Resort Manager jobs in Puerto Rico?

For Resort Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Resort Manager jobs in Puerto Rico look for?

The top searched job categories for Resort Manager jobs in Puerto Rico are:

Resort Manager jobs near you
Infographic showing various Resort Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Host(ess)/Cashier - La Concha Resort

The Condado Collection

PR • On-site

Part-time

Retirement

Re-posted 13 days ago

Job description

Overview
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.
La Concha Resort is a modern luxury resort in Condado, Puerto Rico with history dating back to 1958. Epitomizing the fun "Latino Chic" lifestyle, offering stylish amenities and a hot nightlife to all guests. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!
Key Responsibilities
  • Greet guests warmly upon arrival and escort them to their tables.
  • Manage the seating chart and reservation system to ensure accurate seating and efficient table turnover.
  • Handle guest inquiries, requests, and special seating preferences with tact and efficiency.
  • Communicate effectively with guests to manage expectations and enhance their dining experience.
  • Communicate with servers, kitchen staff, and management to ensure smooth operation of the dining room.
  • Work closely with servers, bussers, and other restaurant staff to ensure seamless service.
  • Support the overall team effort by assisting with various tasks as needed.
  • Assist in managing reservations, updating guest profiles, and organizing seating arrangements.
  • Maintain cleanliness and organization at the host/hostess station and lobby area.
  • Assist in handling phone calls and guest inquiries regarding reservations and dining options.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information, and protect company assets.
  • Follow all company safety policies and procedures; report accidents, injuries, and unsafe work conditions to the supervisor; and complete safety training and certifications.
  • Develop and maintain positive working relationships with others, support the team to achieve common goals, and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Perform other duties as assigned by the manager.

Qualifications
  • Hospitality oriented
  • Previous experience as a host in a similar restaurant environment is preferred
  • Strong interpersonal and communication skills
  • Ability to remain calm and courteous under pressure
  • Knowledge of reservation systems and basic computer proficiency
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Ability to stand, walk, and carry items for extended periods of time
  • Fully Bilingual (Spanish / English)

Benefits
  • 401(k)
  • Employer Contribution to 401(k)
  • Employee Discount

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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