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Housekeeping Manager Jobs in Puerto Rico (NOW HIRING)

Marriott

Housekeeping Manager (NE)

Dorado, PR

... housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work ...

Marriott

Housekeeping Manager (NE)

San Juan, PR · On-site

... housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work ...

The Condado Plaza Hotel

PR · On-site

$15/hr

Inspect condition of furniture for tears, rips, and stains and report damages to Manager /Director ... Training new employees in housekeeping duties and retraining when necessary. * Ensure all Team ...

The Condado Plaza Hotel

PR · On-site

$15/hr

Inspect condition of furniture for tears, rips, and stains and report damages to Manager /Director ... Training new employees in housekeeping duties and retraining when necessary. * Ensure all Team ...

Marriott

Housekeeping Supervisor

Dorado, PR

Complete required paperwork. Assist management in hiring, training, scheduling, evaluating ... Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping ...

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Housekeeping Manager information

What does a housekeeping manager do?

At a hospital or hotel, a housekeeping manager is responsible for ensuring the cleanliness of the lobby, guest rooms, and any other public area. Your duties in this career are to hire, train, and supervise other housekeeping staff, assign them with tasks, and conduct performance reviews and evaluations. As the housekeeping manager, your other responsibilities include preparing budgets for your department, ensuring that cleaning supplies are in stock, and fielding customer service issues from guests. You typically report to the general manager or facilities supervisor.

What are some common challenges faced by housekeeping managers, and how can they be addressed?

Housekeeping Managers often face challenges such as managing large and diverse teams, maintaining consistent quality standards, and adapting to fluctuating occupancy levels. Effective communication, regular training sessions, and implementing standardized cleaning protocols help address these issues. Additionally, using housekeeping management software can streamline scheduling and inventory tracking, making it easier to respond to changing demands and ensuring high service quality.

What are the key skills and qualifications needed to thrive as a housekeeping manager, and why are they important?

To thrive as a Housekeeping Manager, you need a solid understanding of cleaning procedures, inventory management, and team leadership, often supported by hospitality or management certifications. Familiarity with housekeeping management software, scheduling systems, and safety regulations is typically required. Strong attention to detail, effective communication, and problem-solving abilities help ensure smooth operations and high staff morale. These skills are crucial for maintaining cleanliness standards, guest satisfaction, and efficient workflow in hospitality environments.

What is the difference between Housekeeping Manager vs Housekeeping Supervisor?

AspectHousekeeping ManagerHousekeeping Supervisor
CredentialsExperience in hospitality, management skills, possibly certifications in hospitality or facilities managementExperience in housekeeping, leadership skills, often on-the-job training or certifications in cleaning standards
Work EnvironmentOversees entire housekeeping department, manages staff, budgets, and policies in hotels or resortsSupervises daily cleaning operations, directly manages housekeeping staff on the floor
Employer & Industry UsageHotels, resorts, large hospitality establishmentsHotels, motels, hospitality industry

The main difference is that a Housekeeping Manager oversees the entire department, focusing on management, planning, and coordination, while a Housekeeping Supervisor handles daily cleaning operations and supervises staff directly. Both roles are essential in hospitality settings, but the manager has broader responsibilities and strategic oversight.

How much does a housekeeping manager earn?

A housekeeping manager's average salary varies by location and experience but typically ranges from $40,000 to $70,000 annually. Salaries can increase with additional certifications, management responsibilities, and working in upscale or large facilities.

What qualifications do you need to be a housekeeping manager?

A housekeeping manager typically needs a high school diploma or equivalent, along with experience in cleaning or hospitality. Strong organizational, leadership, and communication skills are essential, and some employers prefer certifications in hospitality management or related fields. Knowledge of cleaning procedures, safety standards, and management software can also be beneficial.
More about Housekeeping Manager jobs

What are the most commonly searched types of Housekeeping jobs in Puerto Rico?

The most popular types of Housekeeping jobs in Puerto Rico are:

What are popular job titles related to Housekeeping Manager jobs in Puerto Rico?

For Housekeeping Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Housekeeping Manager jobs in Puerto Rico look for?

The top searched job categories for Housekeeping Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Housekeeping Manager jobs?

Cities in Puerto Rico with the most Housekeeping Manager job openings:

Housekeeping Manager jobs near you
Infographic showing various Housekeeping Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Housekeeping Manager (NE)

Marriott

Dorado, PR

Full-time

Re-posted 14 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description

JOB SUMMARY

Supports the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Ensures property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 1 year experience in the housekeeping or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Housekeeping Operations and Budgets

Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

Inspects guestrooms on a daily basis.

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

Inventories stock to ensure adequate supplies.

Supports and supervises an effective inspection program for all guestrooms and public space.

Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensures all employees have proper supplies, equipment and uniforms.

Communicates areas that need attention to staff and follows up to ensure understanding.

Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.

Schedules employees to business demands and for tracks employee time and attendance.

Ensures employees understand expectations and parameters.

Observes service behaviors of employees and provides feedback to individuals.

Celebrates successes and publicly recognizes the contributions of team members.

Providing and Ensuring Exceptional Customer Service

Sets a positive example for guest relations.

Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Empowers employees to provide excellent customer service.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Responds to and handles guest problems and complaints.

Strives to improve service performance.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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