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Director Housekeeping Jobs in Puerto Rico (NOW HIRING)

Marriott

Director of Housekeeping

San Juan, PR · On-site

JOB SUMMARY Manages housekeeping functions and staff to ensure property guest rooms, public space ... Develops goals and expectations for direct report managers. Celebrates successes and publicly ...

Marriott

PR

JOB SUMMARY Manages housekeeping functions and staff to ensure property guest rooms, public space ... Develops goals and expectations for direct report managers. Celebrates successes and publicly ...

Hampton Bar Harbor

Hotel Housekeeping Attendant

San Juan, PR · On-site

$13.75 - $16.50/hr

Housekeeping Department for hotel guest room cleaning * Laundry Department for sorting, washing ... Replace room amenities, literature and other items as directed by supervisor and required by brand ...

The Condado Collection

PR · On-site

Asistir al Director de Housekeeping y al equipo de supervisores de forma agil en las tareas administrativas relacionadas con el departamento de limpieza. * Administrar la política de Objetos ...

The Condado Collection

PR · On-site

$13.75 - $16.25/hr

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...

Highgate

Director of Operations

Carolina, PR · On-site

$90 - $130/hr

Rooms (Front Office, Housekeeping, Laundry); Support Food and Beverage; Events Execution as needed ... Maintain direct contact with and monitor the development of management trainees. * Adhere to all ...

Highgate Hotels L.P.

Director of Operations

Carolina, PR · On-site

$120 - $180/hr

Rooms (Front Office, Housekeeping, Laundry); Support Food and Beverage; Events Execution as needed ... Maintain direct contact with and monitor the development of management trainees. * Adhere to all ...

The Condado Collection

PR · On-site

$13.75 - $16.25/hr

Seguir todas las políticas y procedimientos de seguridad y protección de la empresa; informar accidentes, lesiones y condiciones de trabajo inseguras al Director de Limpieza. * Completar la ...

The Condado Collection

PR · On-site

$13.75 - $16.25/hr

Seguir todas las políticas y procedimientos de seguridad y protección de la empresa; informar accidentes, lesiones y condiciones de trabajo inseguras al Director de Limpieza. * Completar la ...

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Director Housekeeping information

What does a director housekeeping do?

A Director of Housekeeping oversees the housekeeping department in a hotel, hospital, or other large facility, ensuring cleanliness, organization, and efficiency. They manage staff, establish cleaning procedures, maintain inventory, and ensure compliance with safety and sanitation standards. Additionally, they coordinate with other departments to meet guest or patient needs and oversee budget management. Their role is essential in maintaining high hygiene and service standards.

What does a housekeeping director do?

A housekeeping director oversees the housekeeping department in a hotel, resort, or another facility where cleanliness is of utmost importance. This role is sometimes also called the Director of Housekeeping or the Housekeeping Manager, but regardless of title, the job requires the same qualifications, duties, and responsibilities. As a housekeeping director, you hire and train staff, write schedules, manage inventory of housekeeping supplies, coordinate housekeeping needs for special events and day-to-day operations, and work directly with other housekeeping staff if the team is short-handed or to perform an inspection of the team's work. Providing excellent customer service is one of your main responsibilities in this role. Cleaning is also a small part of your job as a housekeeping director.

What are the main day-to-day responsibilities for a director housekeeping?

As a Director Housekeeping, you'll oversee the cleanliness standards of all guest rooms and public spaces, manage and schedule staff, and monitor supply inventories and budgets. You will be responsible for training team members, conducting inspections, and ensuring compliance with safety and hygiene regulations. Collaboration with other department heads, such as front office and maintenance, is also crucial to resolving guest concerns and coordinating ongoing facility needs. The role is dynamic and requires both strategic planning and hands-on involvement to maintain exceptional guest experiences.

What are the key skills and qualifications needed to thrive in the director housekeeping position, and why are they important?

To thrive as a Director Housekeeping, you should possess extensive experience in housekeeping operations, staff management, and budgeting, typically with a background in hospitality management or a related field. Familiarity with property management systems (PMS), inventory tracking software, and health and sanitation certifications is often required. Outstanding leadership, problem-solving, and communication skills enable Directors to motivate teams and maintain high standards. These abilities ensure efficient operations, guest satisfaction, and compliance with industry regulations in dynamic hospitality environments.

What is the highest position in housekeeper?

The highest position in housekeeping is typically the Director of Housekeeping or Executive Housekeeper, responsible for overseeing all housekeeping operations, staff management, and maintaining cleanliness standards in a facility. This role often requires experience in hospitality management, strong leadership skills, and knowledge of cleaning protocols and tools.
More about Director Housekeeping jobs

What are the most commonly searched types of Housekeeping jobs in Puerto Rico?

The most popular types of Housekeeping jobs in Puerto Rico are:

What are popular job titles related to Director Housekeeping jobs in Puerto Rico?

For Director Housekeeping jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Director Housekeeping jobs in Puerto Rico look for?

The top searched job categories for Director Housekeeping jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Director Housekeeping jobs?

Cities in Puerto Rico with the most Director Housekeeping job openings:

Director Housekeeping jobs near you
Infographic showing various Director Housekeeping job openings in Puerto Rico as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution.

Director of Housekeeping

Marriott

San Juan, PR • On-site

Full-time

Posted 6 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

56th of 109 rated hotels

Job description

JOB SUMMARY

Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations

Maintains strong working relationship with Front Office to ensure effective communications for operational issues.

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

Inventories stock to ensure adequate supplies.

Ensures guestrooms, public space and employee areas are cleaned according to operating standards.

Ensures compliance with all housekeeping policies, standards and procedures.

Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.

Managing Departmental Costs

Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.

Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.

Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.

Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

Responds to and handles guest problems and complaints effectively.

Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Empowers employees to provide excellent customer service.

Develops goals and expectations for direct report managers.

Celebrates successes and publicly recognizes the contributions of team members.

Reviews employee satisfaction results to identify and address employee problems or concerns.

Communicates expectations, recognizes performance, and produces desired business results.

Conducting Human Resources Activities

Ensures property policies are administered fairly and consistently.

Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Establishes goals and objectives for all areas of responsibility.

Directs staff to strive for continuous improvement in all areas of responsibility.

Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

Manages employee progressive discipline procedures for areas of responsibility.

Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Ensures employees are treated fairly and equitably.

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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