Director of Housekeeping
Carolina, PR · On-site
JOB SUMMARY Manages housekeeping functions and staff to ensure property guest rooms, public space ... Develops goals and expectations for direct report managers. Celebrates successes and publicly ...
Carolina, PR · On-site
JOB SUMMARY Manages housekeeping functions and staff to ensure property guest rooms, public space ... Develops goals and expectations for direct report managers. Celebrates successes and publicly ...
Carolina, PR · On-site
JOB SUMMARY Manages housekeeping functions and staff to ensure property guest rooms, public space ... Develops goals and expectations for direct report managers. Celebrates successes and publicly ...
Key Responsibilities * Assist the Director of Housekeeping and housekeeping management staff in expediting the many administrative paperwork details related to the housekeeping departments.
Key Responsibilities * Assist the Director of Housekeeping and housekeeping management staff in expediting the many administrative paperwork details related to the housekeeping departments.
San Juan, PR · On-site
$13.75 - $16.50/hr
Housekeeping Department for hotel guest room cleaning * Laundry Department for sorting, washing ... Replace room amenities, literature and other items as directed by supervisor and required by brand ...
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San Juan, PR · On-site
$13.75 - $16.50/hr
Housekeeping Department for hotel guest room cleaning * Laundry Department for sorting, washing ... Replace room amenities, literature and other items as directed by supervisor and required by brand ...
$13.75 - $16.25/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
$13.75 - $16.25/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
San Juan, PR · On-site
$13.75 - $16.25/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
San Juan, PR · On-site
$13.75 - $16.25/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
$13.75 - $16.25/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
$13.75 - $16.25/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
San Juan, PR · On-site
$13.75 - $16.25/hr
Asistir al Director de Housekeeping y al equipo de supervisores de forma agil en las tareas administrativas relacionadas con el departamento de limpieza. * Administrar la politica de Objetos Perdidos.
San Juan, PR · On-site
$13.75 - $16.25/hr
Asistir al Director de Housekeeping y al equipo de supervisores de forma agil en las tareas administrativas relacionadas con el departamento de limpieza. * Administrar la politica de Objetos Perdidos.
$13.75 - $17/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
$13.75 - $17/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
San Juan, PR · On-site
$13.75 - $17.50/hr
Seguir todas las politicas y procedimientos de seguridad e higiene de la empresa; reportar accidentes, lesiones y condiciones de trabajo inseguras al Director de Housekeeping. * Completar la ...
San Juan, PR · On-site
$13.75 - $17.50/hr
Seguir todas las politicas y procedimientos de seguridad e higiene de la empresa; reportar accidentes, lesiones y condiciones de trabajo inseguras al Director de Housekeeping. * Completar la ...
San Juan, PR · On-site
$13.75 - $17.50/hr
Seguir todas las politicas y procedimientos de seguridad e higiene de la empresa; reportar accidentes, lesiones y condiciones de trabajo inseguras al Director de Housekeeping. * Completar la ...
San Juan, PR · On-site
$13.75 - $17.50/hr
Seguir todas las politicas y procedimientos de seguridad e higiene de la empresa; reportar accidentes, lesiones y condiciones de trabajo inseguras al Director de Housekeeping. * Completar la ...
$13.75 - $17.50/hr
Seguir todas las politicas y procedimientos de seguridad e higiene de la empresa; reportar accidentes, lesiones y condiciones de trabajo inseguras al Director de Housekeeping. * Completar la ...
$13.75 - $17.50/hr
Seguir todas las politicas y procedimientos de seguridad e higiene de la empresa; reportar accidentes, lesiones y condiciones de trabajo inseguras al Director de Housekeeping. * Completar la ...
$14.25 - $17.25/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
$14.25 - $17.25/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
San Juan, PR · On-site
$13.75 - $16.50/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
San Juan, PR · On-site
$13.75 - $16.50/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
San Juan, PR · On-site
$13.75 - $16.50/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
San Juan, PR · On-site
$13.75 - $16.50/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
San Juan, PR · On-site
$13.75 - $17/hr
Seguir todas las politicas y procedimientos de seguridad de la empresa; informar sobre accidentes, lesiones y condiciones de trabajo inseguras al Director de Ama de Llaves. * Completar la formacion y ...
San Juan, PR · On-site
$13.75 - $17/hr
Seguir todas las politicas y procedimientos de seguridad de la empresa; informar sobre accidentes, lesiones y condiciones de trabajo inseguras al Director de Ama de Llaves. * Completar la formacion y ...
Guaynabo, PR · On-site
$51K/yr
Management or supervisory work in a business or other organization that included directing the work ... Experience with instructing inmates with proper housekeeping and sanitation. * Experience working ...
Guaynabo, PR · On-site
$51K/yr
Management or supervisory work in a business or other organization that included directing the work ... Experience with instructing inmates with proper housekeeping and sanitation. * Experience working ...
Guaynabo, PR · On-site
$51K/yr
Management or supervisory work in a business or other organization that included directing the work ... Experience with instructing inmates with proper housekeeping and sanitation. * Experience working ...
Guaynabo, PR · On-site
$51K/yr
Management or supervisory work in a business or other organization that included directing the work ... Experience with instructing inmates with proper housekeeping and sanitation. * Experience working ...
San Juan, PR · On-site
$13.25 - $16/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
San Juan, PR · On-site
$13.25 - $16/hr
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping. * Complete safety training and ...
Includes operating pumps, motors, and valves, as directed by the Control Room Operator, for plant ... Maintain the housekeeping of the work area at a very high level. * Must successfully have ...
Includes operating pumps, motors, and valves, as directed by the Control Room Operator, for plant ... Maintain the housekeeping of the work area at a very high level. * Must successfully have ...
Bayamon, PR · On-site
... light housekeeping duties Physical Requirements: * Standing for sustained periods of time ... If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are ...
Bayamon, PR · On-site
... light housekeeping duties Physical Requirements: * Standing for sustained periods of time ... If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are ...
$18.1K - $22.8K
7% of jobs
$22.8K - $27.5K
15% of jobs
$28.6K is the 25th percentile. Wages below this are outliers.
$27.5K - $32.2K
13% of jobs
$32.2K - $36.9K
8% of jobs
$36.9K - $41.6K
5% of jobs
The median wage is $42.6K / yr.
$41.6K - $46.3K
7% of jobs
$46.3K - $50.9K
5% of jobs
$50.9K - $55.6K
9% of jobs
$57.1K is the 75th percentile. Wages above this are outliers.
$55.6K - $60.3K
15% of jobs
$60.3K - $65K
9% of jobs
$65K - $69.7K
5% of jobs
$18.1K
$44.5K
$69.7K
To thrive as a Director Housekeeping, you should possess extensive experience in housekeeping operations, staff management, and budgeting, typically with a background in hospitality management or a related field. Familiarity with property management systems (PMS), inventory tracking software, and health and sanitation certifications is often required. Outstanding leadership, problem-solving, and communication skills enable Directors to motivate teams and maintain high standards. These abilities ensure efficient operations, guest satisfaction, and compliance with industry regulations in dynamic hospitality environments.
As a Director Housekeeping, you'll oversee the cleanliness standards of all guest rooms and public spaces, manage and schedule staff, and monitor supply inventories and budgets. You will be responsible for training team members, conducting inspections, and ensuring compliance with safety and hygiene regulations. Collaboration with other department heads, such as front office and maintenance, is also crucial to resolving guest concerns and coordinating ongoing facility needs. The role is dynamic and requires both strategic planning and hands-on involvement to maintain exceptional guest experiences.
A Director of Housekeeping oversees the housekeeping department in a hotel, hospital, or other large facility, ensuring cleanliness, organization, and efficiency. They manage staff, establish cleaning procedures, maintain inventory, and ensure compliance with safety and sanitation standards. Additionally, they coordinate with other departments to meet guest or patient needs and oversee budget management. Their role is essential in maintaining high hygiene and service standards.
A housekeeping director oversees the housekeeping department in a hotel, resort, or another facility where cleanliness is of utmost importance. This role is sometimes also called the Director of Housekeeping or the Housekeeping Manager, but regardless of title, the job requires the same qualifications, duties, and responsibilities. As a housekeeping director, you hire and train staff, write schedules, manage inventory of housekeeping supplies, coordinate housekeeping needs for special events and day-to-day operations, and work directly with other housekeeping staff if the team is short-handed or to perform an inspection of the team's work. Providing excellent customer service is one of your main responsibilities in this role. Cleaning is also a small part of your job as a housekeeping director.

6.4
Based on 1,180 frontline employees who took The Breakroom Quiz
52nd of 108 rated hotels
JOB SUMMARY
Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 2 years experience in the housekeeping or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Managing Housekeeping Operations
Maintains strong working relationship with Front Office to ensure effective communications for operational issues.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
Inventories stock to ensure adequate supplies.
Ensures guestrooms, public space and employee areas are cleaned according to operating standards.
Ensures compliance with all housekeeping policies, standards and procedures.
Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.
Managing Departmental Costs
Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.
Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service
Responds to and handles guest problems and complaints effectively.
Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
Empowers employees to provide excellent customer service.
Develops goals and expectations for direct report managers.
Celebrates successes and publicly recognizes the contributions of team members.
Reviews employee satisfaction results to identify and address employee problems or concerns.
Communicates expectations, recognizes performance, and produces desired business results.
Conducting Human Resources Activities
Ensures property policies are administered fairly and consistently.
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
Establishes goals and objectives for all areas of responsibility.
Directs staff to strive for continuous improvement in all areas of responsibility.
Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
Manages employee progressive discipline procedures for areas of responsibility.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Ensures employees are treated fairly and equitably.
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