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Resolution Manager Jobs in Dallas, TX (NOW HIRING)

Contact accounts that are delinquent and obtain payment and resolution. * Manage all accounts by investigating, granting, and overseeing balances and credit lines. * Sets up job accounts for new and ...

Contact accounts that are delinquent and obtain payment and resolution. * Manage all accounts by investigating, granting, and overseeing balances and credit lines. * Sets up job accounts for new and ...

Contact accounts that are delinquent and obtain payment and resolution. * Manage all accounts by investigating, granting, and overseeing balances and credit lines. * Sets up job accounts for new and ...

Contact accounts that are delinquent and obtain payment and resolution. * Manage all accounts by investigating, granting, and overseeing balances and credit lines. * Sets up job accounts for new and ...

Contact accounts that are delinquent and obtain payment and resolution. * Manage all accounts by investigating, granting, and overseeing balances and credit lines. * Sets up job accounts for new and ...

Coordinate resolution efforts across Finance, Legal, Sales, Operations, and other internal teams ... Manage customer novations, ensuring seamless transitions of contracts, services, billing ownership ...

Customer Service Representative

Fort Worth, TX

$15.25 - $20.75/hr

This role is responsible for providing training, support, and problem resolution to ShipMonk accounts. They work closely with the accounts, our warehouse management, and staff, and developers to ...

Showing results 41-60

Resolution Manager information

See Dallas, TX salary details

$24.2K

$66.6K

$127.3K

How much do resolution manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for resolution manager in Dallas, TX is $66,607.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,458.00 and $80,916.00 per year, depending on experience, location, and employer.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What are the most commonly searched types of Resolution jobs in Dallas, TX? The most popular types of Resolution jobs in Dallas, TX are:
What are popular job titles related to Resolution Manager jobs in Dallas, TX? For Resolution Manager jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Resolution Manager jobs in Dallas, TX look for? The top searched job categories for Resolution Manager jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Resolution Manager jobs? Cities near Dallas, TX with the most Resolution Manager job openings:
Infographic showing various Resolution Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $66,607 per year, or $32 per hour.

Billing, Coding, and Claims Resolution Specialist

Phaxis

Plano, TX • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Retirement

Re-posted 2 days ago


Job description


We're Hiring: Billing & Coding Specialist (Hospital Claims Analyst)
Dallas, TX (ONSITE)
$60, 000-$80, 000/year + Bonus (up to $15-20K!)
Looking for your next opportunity in hospital billing, coding, and claims resolution? This is a high-paying, research-intensive role with incredible perks -perfect for an experienced professional who loves digging into complex claims and maximizing reimbursements.
Position Details
  • Salary: $60, 000-80, 000/year (above Dallas market average!)
  • Bonus Eligible: Up to $15-20K annually
  • Hours: Start between 7: 00-8: 30 AM, 8.5-hour workdays
  • Dress Code: Business casual
  • Perks: $12/day lunch stipend
  • Benefits: Health, Dental, 401(k) after 6 months with 4% match
  • Interview Process: One-step onsite: short multiple-choice assessment →meet with Hiring Director
Ideal Candidate
We're looking for an analytical, detail-oriented expert who can independently manage complex hospital claims. The ideal candidate has:
  • 5-10 years of hospital claims, UB-04 billing, denials, and appeals experience
  • Strong understanding of hospital revenue cycle management
  • Ability to "dig deep"into aged accounts and identify the best recovery pathways
  • Experience drafting strong medical appeals
  • Excellent communication skills with providers & insurers
  • Ability to interpret payer contracts, reimbursement policies, and coding (CPT, ICD, modifiers)
  • Comfort working in a research-heavy role focused on older claims
  • Bachelor's degree preferred
Key Responsibilities
  • Manage and collect on denied hospital UB-04 claims with accuracy & efficiency
  • Draft detailed, persuasive medical appeals to maximize recoveries
  • Investigate aged claims and determine optimal strategies for resolution
  • Communicate with payers and healthcare providers to expedite outcomes
  • Analyze claims, coding, and payer rules to identify discrepancies and opportunities

If you're an experienced hospital billing professional ready for a high-impact, high-autonomy role, we want to meet you!
Apply today or message me for more details.
#Hiring #BillingAndCoding #HospitalBilling #RevenueCycle #UB04 #MedicalBillingJobs #DallasJobs #ClaimsAnalyst #HealthcareFinance #NowHiring
Meet Your Recruiter
Brett Hart

Phaxis logo

About Phaxis

Sourced by ZipRecruiter

Phaxis has been working on behalf of amazing clients and candidates for over 20 years, with much success. We have filled over 94,000 roles across our actively serviced clients. Our team understands how to deliver for our clients while guiding our candidates through their career journey and we all want to get you where you want to be. Your goals are our goals, and we treat them as such. Once you work with us, you’re a part of the team! How can we help you? We’re dedicated to helping you find yours.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Melville , NY, US

Year founded

2002

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