Represent clients in complex commercial litigation and dispute resolution matters from case ... Manage all phases of litigation, including pleadings, discovery, motion practice, depositions ...
Quick apply
Represent clients in complex commercial litigation and dispute resolution matters from case ... Manage all phases of litigation, including pleadings, discovery, motion practice, depositions ...
Senior Casualty Claims Resolution Specialist - Southeast
Naperville, IL · On-site
$75K - $139K/yr
We are currently seeking a Senior Claims Resolution Specialist who brings deep technical expertise ... If you're energized by the challenge of managing high‑exposure, complex, and catastrophic injury ...
New
Senior Casualty Claims Resolution Specialist - Southeast
Naperville, IL · On-site
$75K - $139K/yr
We are currently seeking a Senior Claims Resolution Specialist who brings deep technical expertise ... If you're energized by the challenge of managing high‑exposure, complex, and catastrophic injury ...
New
Project Concerns Case Clerk
Aurora, IL · On-site
Maintain case records and documentation in Excel, ERP systems, or case management tools. Prepare and update reports on open and resolved cases, resolution timelines, and trends. Identify recurring ...
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Project Concerns Case Clerk
Aurora, IL · On-site
Maintain case records and documentation in Excel, ERP systems, or case management tools. Prepare and update reports on open and resolved cases, resolution timelines, and trends. Identify recurring ...
Project Concerns Case Clerk
Aurora, IL · On-site
Maintain case records and documentation in Excel, ERP systems, or case management tools. Prepare and update reports on open and resolved cases, resolution timelines, and trends. Identify recurring ...
Quick apply
Project Concerns Case Clerk
Aurora, IL · On-site
Maintain case records and documentation in Excel, ERP systems, or case management tools. Prepare and update reports on open and resolved cases, resolution timelines, and trends. Identify recurring ...
Manage the investigation, evaluation, and resolution of complex auto and homeowner's casualty claims. * Assess coverage, liability, and damages; recommend settlement strategies and escalate ...
New
Manage the investigation, evaluation, and resolution of complex auto and homeowner's casualty claims. * Assess coverage, liability, and damages; recommend settlement strategies and escalate ...
New
Manage the investigation, evaluation, and resolution of complex auto and homeowner's casualty claims. * Assess coverage, liability, and damages; recommend settlement strategies and escalate ...
Manage the investigation, evaluation, and resolution of complex auto and homeowner's casualty claims. * Assess coverage, liability, and damages; recommend settlement strategies and escalate ...
Labor Relations Manager
Libertyville, IL · On-site
$100K - $140K/yr
Grievance and Dispute Resolution: Manage, investigate, and resolve grievances filed by union locals or employees, working closely with management to address disputes and avoid arbitration.
Labor Relations Manager
Libertyville, IL · On-site
$100K - $140K/yr
Grievance and Dispute Resolution: Manage, investigate, and resolve grievances filed by union locals or employees, working closely with management to address disputes and avoid arbitration.
Labor Relations Manager
Libertyville, IL · On-site
$100 - $140/hr
Grievance and Dispute Resolution: Manage, investigate, and resolve grievances filed by union locals or employees, working closely with management to address disputes and avoid arbitration.
Labor Relations Manager
Libertyville, IL · On-site
$100 - $140/hr
Grievance and Dispute Resolution: Manage, investigate, and resolve grievances filed by union locals or employees, working closely with management to address disputes and avoid arbitration.
Store Manager
Hammond, IN · On-site
Deliver an exceptional customer experience through strong service standards, customer engagement, and issue resolution * Manage inventory levels, product availability, ordering, and inventory ...
Store Manager
Hammond, IN · On-site
Deliver an exceptional customer experience through strong service standards, customer engagement, and issue resolution * Manage inventory levels, product availability, ordering, and inventory ...
Labor Relations Manager
Libertyville, IL · On-site
Grievance and Dispute Resolution: Manage, investigate, and resolve grievances filed by union locals or employees, working closely with management to address disputes and avoid arbitration.
Labor Relations Manager
Libertyville, IL · On-site
Grievance and Dispute Resolution: Manage, investigate, and resolve grievances filed by union locals or employees, working closely with management to address disputes and avoid arbitration.
Fleet Manager - Waukegan, IL
$80K - $110K/yr
Manage third-partylogisticsand transportation partner performance, including SLAs, issue resolution, and performance reviews. * Sponsor and govern continuous improvement initiatives to improve safety ...
Fleet Manager - Waukegan, IL
$80K - $110K/yr
Manage third-partylogisticsand transportation partner performance, including SLAs, issue resolution, and performance reviews. * Sponsor and govern continuous improvement initiatives to improve safety ...
Fleet Manager - Waukegan, IL
Waukegan, IL · On-site
$80K - $110K/yr
Manage third-party logistics and transportation partner performance, including SLAs, issue resolution, and performance reviews. * Sponsor and govern continuous improvement initiatives to improve ...
Fleet Manager - Waukegan, IL
Waukegan, IL · On-site
$80K - $110K/yr
Manage third-party logistics and transportation partner performance, including SLAs, issue resolution, and performance reviews. * Sponsor and govern continuous improvement initiatives to improve ...
Credit Balance Representative
Lisle, IL · On-site
$17 - $25/hr
... resolution of credit balances and posting of refunds as needed working in the Epic patient accounting system. * Utilize software applications, payer websites and document management systems to ...
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Credit Balance Representative
Lisle, IL · On-site
$17 - $25/hr
... resolution of credit balances and posting of refunds as needed working in the Epic patient accounting system. * Utilize software applications, payer websites and document management systems to ...
Credit Balance Representative
Lisle, IL · On-site
$17 - $25/hr
... resolution of credit balances and posting of refunds as needed working in the Epic patient accounting system. * Utilize software applications, payer websites and document management systems to ...
Quick apply
Credit Balance Representative
Lisle, IL · On-site
$17 - $25/hr
... resolution of credit balances and posting of refunds as needed working in the Epic patient accounting system. * Utilize software applications, payer websites and document management systems to ...
General Manager
Chicago, IL · On-site
$50K - $65K/yr
Champion a customer centric culture and manage customer complaints and issues promptly and in a professional manner from identification to resolution. * Manage staff conflicts, complaints, and ...
General Manager
Chicago, IL · On-site
$50K - $65K/yr
Champion a customer centric culture and manage customer complaints and issues promptly and in a professional manner from identification to resolution. * Manage staff conflicts, complaints, and ...
... managed through resolution Manage document control activities, including document creation, review, approval, and lifecycle management Serve as SharePoint administrator to maintain document ...
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... managed through resolution Manage document control activities, including document creation, review, approval, and lifecycle management Serve as SharePoint administrator to maintain document ...
General Manager (Lakeview)
Chicago, IL · On-site
$50K - $65K/yr
Champion a customer centric culture and manage customer complaints and issues promptly and in a professional manner from identification to resolution. * Manage staff conflicts, complaints, and ...
General Manager (Lakeview)
Chicago, IL · On-site
$50K - $65K/yr
Champion a customer centric culture and manage customer complaints and issues promptly and in a professional manner from identification to resolution. * Manage staff conflicts, complaints, and ...
General Manager (Lakeview)
Chicago, IL · On-site
$50K - $65K/yr
Champion a customer centric culture and manage customer complaints and issues promptly and in a professional manner from identification to resolution. * Manage staff conflicts, complaints, and ...
General Manager (Lakeview)
Chicago, IL · On-site
$50K - $65K/yr
Champion a customer centric culture and manage customer complaints and issues promptly and in a professional manner from identification to resolution. * Manage staff conflicts, complaints, and ...
General Manager (Lakeview)
Chicago, IL · On-site
$50K - $65K/yr
Champion a customer centric culture and manage customer complaints and issues promptly and in a professional manner from identification to resolution. * Manage staff conflicts, complaints, and ...
Quick apply
General Manager (Lakeview)
Chicago, IL · On-site
$50K - $65K/yr
Champion a customer centric culture and manage customer complaints and issues promptly and in a professional manner from identification to resolution. * Manage staff conflicts, complaints, and ...
Director, IP Dispute Resolution (Financial Expert Practice) Ocean Tomo offers an entrepreneurial ... Managing complex assignments from concept through delivery * Assisting with practice development ...
Director, IP Dispute Resolution (Financial Expert Practice) Ocean Tomo offers an entrepreneurial ... Managing complex assignments from concept through delivery * Assisting with practice development ...
Resolution Manager information
See Chicago, IL salary details
$25.1K - $34.9K
12% of jobs
$42.7K is the 25th percentile. Wages below this are outliers.
$34.9K - $44.6K
17% of jobs
$44.6K - $54.4K
7% of jobs
The median wage is $63.8K / yr.
$54.4K - $64.2K
15% of jobs
$64.2K - $73.9K
15% of jobs
$80.3K is the 75th percentile. Wages above this are outliers.
$73.9K - $83.7K
15% of jobs
$83.7K - $93.4K
9% of jobs
$93.4K - $103.2K
3% of jobs
$103.2K - $112.9K
3% of jobs
$112.9K - $122.7K
2% of jobs
$122.7K - $132.4K
2% of jobs
$25.1K
$69.3K
$132.4K
How much do resolution manager jobs pay per year?
As of Aug 12, 2026, the average yearly pay for resolution manager in Chicago, IL is $69,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,083.00 and $84,166.00 per year, depending on experience, location, and employer.
How does a resolution manager typically collaborate with other departments to resolve complex issues?
Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.
What are the key skills and qualifications needed to thrive as a resolution manager?
To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.
What is the difference between Resolution Manager vs Customer Service Manager?
| Aspect | Resolution Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Resolving complex issues and disputes efficiently | Overseeing customer service teams and satisfaction |
| Required Skills | Problem-solving, conflict resolution, technical knowledge | Leadership, communication, customer relationship management |
| Work Environment | Operations, support centers, client-facing roles | Call centers, retail, service industries |
| Certifications | Relevant industry certifications, conflict resolution training | Customer service certifications, management training |
While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.
What are the most commonly searched types of Resolution jobs in Chicago, IL? The most popular types of Resolution jobs in Chicago, IL are:
What are popular job titles related to Resolution Manager jobs in Chicago, IL? For Resolution Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Resolution Manager jobs in Chicago, IL look for? The top searched job categories for Resolution Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Resolution Manager jobs? Cities near Chicago, IL with the most Resolution Manager job openings:
$260K - $390K/yr
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 21 days ago
Job description
Complex Litigation Associate Attorney
Direct Counsel is seeking a Complex Litigation Associate Attorney to join a prestigious Am Law firm in Austin, Boston, Charlotte, Chicago, Houston, Irvine (Orange County), Los Angeles, Miami, New York City, Portland, Sacramento, San Francisco, Santa Monica, Seattle, Silicon Valley (Menlo Park), or Washington, D.C.
This is an outstanding opportunity for an attorney with 3-6 years of complex litigation experience to join a nationally recognized Complex Litigation & Dispute Resolution practice. The team represents clients in sophisticated, high-stakes disputes across a variety of industries, including technology, financial services, life sciences, and energy, handling matters from initial case strategy through trial.
ResponsibilitiesRepresent clients in complex commercial litigation and dispute resolution matters from case inception through trial.
Handle matters involving commercial disputes, trade secret litigation, financial services litigation, energy disputes, and product liability litigation.
Manage all phases of litigation, including pleadings, discovery, motion practice, depositions, mediations, arbitrations, trial preparation, and trial.
Take and defend depositions, prepare witnesses, and appear in court for hearings and other proceedings.
Draft pleadings, motions, briefs, legal memoranda, and other substantive litigation documents.
Conduct sophisticated legal research and develop litigation strategies for complex disputes.
Work directly with clients to provide strategic legal advice and case management.
Collaborate with multidisciplinary teams on high-profile, fast-paced litigation matters.
J.D. from an ABA-accredited law school.
Active membership in the state bar of the office where the attorney will be located is strongly preferred.
3-6 years of complex litigation experience at a major law firm.
Experience handling commercial litigation, trade secret disputes, financial services litigation, energy litigation, product liability, or other complex civil matters.
Excellent legal research, analytical, drafting, and oral advocacy skills.
Strong academic credentials.
Outstanding written, verbal, and interpersonal communication skills.
Highly motivated with the ability to manage complex matters independently while working collaboratively in a team environment.
Salary: $260,000-$390,000, commensurate with experience and qualifications.
Comprehensive benefits package, including:
Medical, dental, vision, and life insurance
Mental health and wellness programs
Child, family, elder, and pet care benefits
Short- and long-term disability coverage
Industry-leading parental leave
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) retirement plan
Flexible Time Off (FTO) and paid holidays
Annual discretionary performance bonus eligibility