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Resolution Manager Jobs in Kansas (NOW HIRING)

Q39 LLC INC

Restaurant Manager

Lawrence, KS

The FOH Manager plays a critical role in leading and supporting the Q39 guest experience. This role ... Effective communicator with excellent problem-solving and conflict-resolution skills. * Ability to ...

Q39 LLC INC

Restaurant Manager

Overland Park, KS

Effective communicator with excellent problem-solving and conflict-resolution skills. * Ability to ... Minimum Qualifications * 3-5 years of restaurant management experience including a full bar program.

Anonymous

Regional Service Manager

Kansas City, KS · On-site

The Senior Manager will drive process improvements, establish service standards, improve customer ... Oversee the customer service request lifecycle from initial contact through final resolution ...

Kids Empire US LLC

Park Manager

Lenexa, KS · On-site

$58K/yr

Park Manager is responsible for supervising the park employee's performance in their daily work ... Leadership skills and strong conflict resolution skills * Work independently * Read and write in ...

Kids Empire

Park Manager

Lenexa, KS · On-site

$58K/yr

Park Manager is responsible for supervising the park employee's performance in their daily work ... Leadership skills and strong conflict resolution skills * Work independently * Read and write in ...

Kids Empire KS

Park Manager

Lenexa, KS

$58K/yr

Park Manager is responsible for supervising the park employee's performance in their daily work ... Leadership skills and strong conflict resolution skills * Work independently * Read and write in ...

Propio

Accounts Receivable Specialist

Overland Park, KS · On-site

$19.75 - $26/hr

Support collections by tracking invoice status, responding to client inquiries, and assisting with payment resolution. * Manage invoice submissions through client portals, resolving rejections and ...

ProviDRs Care

Account Manager

Wichita, KS · On-site

$65 - $95/hr

This position is responsible for delivering a high-quality client experience throughout implementation, ongoing administration, renewal, and issue resolution. The Account Manager works closely with ...

ProviDRs Care

Account Manager

Wichita, KS

$50K - $86K/yr

This position is responsible for delivering a high-quality client experience throughout implementation, ongoing administration, renewal, and issue resolution. The Account Manager works closely with ...

NetApp, Inc.

Program Manager

Wichita, KS · On-site

$120 - $180/hr

Assess, analyze, consolidate, and communicate project status and risks clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional ...

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Resolution Manager information

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What does a senior resolution manager do?

A senior resolution manager oversees the resolution of complex customer issues, ensuring timely and effective solutions. They coordinate with teams, analyze root causes, and implement process improvements, often using customer relationship management (CRM) tools and requiring strong communication and problem-solving skills.

What are popular job titles related to Resolution Manager jobs in Kansas?

For Resolution Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Resolution Manager jobs in Kansas look for?

The top searched job categories for Resolution Manager jobs in Kansas are:

What cities in Kansas are hiring for Resolution Manager jobs?

Cities in Kansas with the most Resolution Manager job openings:

Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Kansas as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Restaurant Manager

Q39 LLC INC

Lawrence, KS

Full-time

Re-posted 24 days ago

Job description

JOIN OUR NEW LEADERSHIP TEAM!!

If you’re ready to grow your career with a team that values energy, excellence, and people-first leadership, we’d love to connect.

Our culture is fun, supportive, and hospitality-driven—we work hard, celebrate wins, and take care of our people. We offer competitive benefits, strong leadership development opportunities, and even a relocation bonus for the right candidate.

Our passion is creating craveable, memorable dining experiences. The FOH Manager plays a critical role in leading and supporting the Q39 guest experience. This role is responsible for developing and managing their assigned team, ensuring consistent hospitality, upholding Q39 service and quality standards, and driving revenue and cost control measures. FOH Managers are accountable for smooth daily operations, guest satisfaction, and alignment with Q39’s vision and values. 

Salary is Negotiable- We pay based on expereince!

The role reports directly to the General Manager & Asst. General Manager

Key Accountabilities: 

  • Team Leadership & Accountability – Lead, coach, and hold assigned FOH team members accountable for performance, hospitality, and adherence to Q39 standards. 

  • Guest Experience & Hospitality – Ensure every guest receives attentive, professional, and memorable service; resolve concerns with care and urgency. 

  • Quality Control – Oversee accuracy and consistency of food and beverage presentation, order delivery, and hospitality standards. 

  • Communication & Coordination – Partner with other FOH/BOH leaders to ensure smooth service execution and consistent guest experience. 

  • Inventory & Ordering – Manage assigned inventory categories, including ordering, receiving, and monitoring usage for accuracy and cost efficiency. 

  • Problem Solving & Decision Making – Anticipate operational challenges, make sound decisions under pressure, and adapt to evolving guest and team needs. 

Requirements: 

  • Minimum 3 years of experience in a full-service, high-volume restaurant management role. 

  • Strong leadership and coaching skills with proven ability to manage and develop teams. 

  • Demonstrated knowledge of FOH operations, guest service standards, and cost controls. 

  • Effective communicator with excellent problem-solving and conflict-resolution skills. 

  • Ability to multitask and remain organized in a fast-paced, dynamic environment. 

  • Strong working knowledge of food safety, sanitation, and service procedures. 

  • Comfortable standing and moving for extended periods; able to lift up to 30 pounds. 

  • Team-oriented, professional, and aligned with Q39’s hospitality-driven culture. 

Minimum Qualifications

  • 3-5 years of restaurant management experience including a full bar program.
  • Understanding of full-service food service standards and bar programs including knowledge of commonly used concepts, practices, and procedures in the hospitality management profession.
  • Proven leadership skills including problem solving and conflict resolution.
  • Exemplary communication skills (in-person, phone, and written) for guests, managers, and staff.
  • Adept, high-caliber customer service skills
  • Ability to demonstrate organization, task completion, and time management in an extremely high volume concept.
  • Possess excellent basic math skills and can operate a POS system,
  • Excellent computer skills with applications like Microsoft office and email.
  • Be able to reach, bend, stoop and frequently lift up to 50 pounds

Apply