ZipRecruiter

Log In

1

Resolution Manager Jobs in Kansas (NOW HIRING)

Pace

Inorganics Manager

Lenexa, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Resolves escalated, technical, or sensitive customer and operational issues; coordinates with internal teams and external partners to ensure resolution. * Manages departmental or functional budgets ...

Panera Bread

Manager, Liability Program

Newton, KS

Manager, Liability Program The Liability Program Manager serves as a subject matter expert ... Participate in TPA stewardship meetings Claims Handling and Resolution * Approve appropriate loss ...

Pacelabs

Inorganics Manager

Lenexa, KS

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Resolves escalated, technical, or sensitive customer and operational issues; coordinates with internal teams and external partners to ensure resolution. * Manages departmental or functional budgets ...

Pace Analytical Services

Inorganics Manager

Lenexa, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Resolves escalated, technical, or sensitive customer and operational issues; coordinates with internal teams and external partners to ensure resolution. * Manages departmental or functional budgets ...

Propio

Accounts Receivable Specialist

Leawood, KS · On-site

$19.75 - $26/hr

Support collections by tracking invoice status, responding to client inquiries, and assisting with payment resolution. * Manage invoice submissions through client portals, resolving rejections and ...

Propio

Accounts Receivable Specialist

Overland Park, KS

$19.75 - $26/hr

Support collections by tracking invoice status, responding to client inquiries, and assisting with payment resolution. * Manage invoice submissions through client portals, resolving rejections and ...

Panasonic

Quality Operations Manager

De Soto, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The manager owns quality KPIs and compliance programs while driving execution of continuous ... Design and govern CAPA systems to ensure robust root cause resolution and prevention of recurrence ...

Lowen CG

Program Implementation Manager

Wichita, KS · On-site

... issue resolution, reporting, quality documentation, and process improvement. This role works ... Plan, coordinate, and manage assigned graphic installation programs from launch through ongoing ...

Q39 LLC INC

Restaurant Manager

Lawrence, KS · On-site

The FOH Manager plays a critical role in leading and supporting the Q39 guest experience. This role ... Effective communicator with excellent problem-solving and conflict-resolution skills. * Ability to ...

Jobtailor

Senior Manager, Finance

Sabetha, KS · On-site

$110 - $180/hr

Manage work allocation, training, problem resolution, performance evaluation, and the building of an effective team dynamic. * Monitor all open legal issues involving the business unit/industry.

previous page

Showing results 41-60

All JobsResolution JobsResolution Manager JobsResolution Manager Jobs in Kansas

Resolution Manager information

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What are popular job titles related to Resolution Manager jobs in Kansas? For Resolution Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Resolution Manager jobs in Kansas look for? The top searched job categories for Resolution Manager jobs in Kansas are:
What cities in Kansas are hiring for Resolution Manager jobs? Cities in Kansas with the most Resolution Manager job openings:
Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Inorganics Manager

Pace

Lenexa, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Shift:
Monday through Friday, 8:00 AM - 5:00 PM
Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.
Environmental Inorganic Manager
SUMMARY:
Responsible for managing the development and implementation of laboratory, services, and field programs, policies, and procedures from both a functional and technical perspective. This includes validating and auditing results, scheduling services, and resolving service and customer issues across the department. Provides advanced professional support to management within assigned areas, which are typically varied and moderately to highly complex. May oversee areas such as chemistry, biology, microbiology, field services, client services, or related functions.
ESSENTIAL FUNCTIONS:
  • Manages staff, including hiring, training, development, engagement, performance evaluation, and compensation recommendations.
  • Oversees implementation and management of schedules, services, results, and related functional programs to achieve operational goals. Ensures appropriate alignment of leadership and resources.
  • Provides input and guidance on developing and aligning strategies, programs, policies, and procedures for assigned lab, service, or field areas.
  • Leads operational, instrumentation, and equipment reviews while ensuring compliance with applicable federal, state, local, and institutional regulations and standards.
  • Recommends improvements to organizational policies, procedures, and operational practices.
  • Manages expectations across leadership, staff, and operational teams; facilitates communication regarding customer needs and business requirements, and establishes performance metrics.
  • Resolves escalated, technical, or sensitive customer and operational issues; coordinates with internal teams and external partners to ensure resolution.
  • Manages departmental or functional budgets, including resource allocation and approval of expenditures.
  • Oversees or participates in special projects, including identifying priorities, coordinating efforts, and evaluating outcomes.
  • Maintains current knowledge of industry trends, regulatory requirements, and best practices related to laboratory, service, and field operations.
  • Contributes to department efficiency and effectiveness through continuous improvement efforts and active team participation.
  • Promotes and supports the mission of Pace Analytical through professional, cooperative behavior and a commitment to a positive workplace environment.

QUALIFICATIONS
Education and Experience:
Bachelor's degree in chemistry, biology, environmental science, or a closely related field; AND five (5) years of relevant experience, including leadership or supervisory responsibilities; OR an equivalent combination of education, training, and experience.
Three (3) years of supervisory experience is strongly preferred.
Required Knowledge and Skills
Required Knowledge:
  • Advanced principles, practices, and techniques within lab, service, or field environments (e.g., chemistry or biology).
  • Development and implementation of programs, policies, and procedures.
  • Team leadership, employee development, and performance management practices.
  • Budget development and administration fundamentals.
  • Applicable laws, codes, and regulations related to laboratory or field operations.
  • Relevant computer applications and systems.
  • Effective interaction with diverse groups, including situations that may involve conflict.
  • Principles of program planning, development, and evaluation.
  • Techniques for delivering effective oral presentations.
  • Proper business English usage, including grammar, spelling, and punctuation.

Required Skills:
  • Performing advanced-level professional duties across lab, services, or field functions.
  • Managing and administering complex operational areas.
  • Supervising, evaluating, and developing employees.
  • Training staff on policies, procedures, and best practices.
  • Applying business and project management principles to achieve organizational goals.
  • Building effective teams and motivating individuals to deliver high-quality, efficient service.
  • Interpreting and applying applicable laws, codes, and regulations.
  • Providing consultation and guidance to supervisors and staff.
  • Preparing reports, correspondence, and other professional documentation.
  • Exercising sound judgment and initiative within organizational guidelines.
  • Demonstrating professionalism, tact, and discretion in all interactions.
  • Delivering presentations to a variety of audiences.
  • Contributing to team and organizational goals.
  • Establishing and maintaining effective working relationships.

PHYSICAL / MENTAL REQUIREMENTS:
  • Ability to work in laboratory, office, and field environments.
  • Use of standard office and laboratory equipment.
  • Ability to sit for extended periods.
  • Occasional lifting of up to 20 pounds and frequent lifting of up to 10 pounds.
  • Visual ability to read printed materials and computer screens.
  • Ability to communicate effectively in person and via telephone.

WORKING ENVIRONMENT:
Work is performed in laboratory, office, and field settings. The role may involve exposure to blood or bodily fluids, chemicals, fumes, gases, and other potentially hazardous materials. Travel may also be required.
Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.
Benefits
When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.
Equal Opportunity Employer
Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply