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Resolution Coordinator Jobs in Racine, WI (NOW HIRING)

MA Building Services

Be Seen First

Service Coordinator

Milwaukee, WI · On-site

$55K - $65K/yr

Job Overview : A Service Coordinator at MA Building Services is responsible for managing and ... Provide timely updates to customers regarding emergency service requests and resolution timelines ...

Morris Midwest

Parts Coordinator

Milwaukee, WI · On-site

$18.50 - $23.50/hr

The successful Parts Coordinator will have a background in customer service and a desire for problem resolution. This team-player must have strong interpersonal skills, good time management, and the ...

Morris Midwest

Parts Coordinator

Milwaukee, WI · On-site

$18.50 - $23.50/hr

The successful Parts Coordinator will have a background in customer service and a desire for problem resolution. This team-player must have strong interpersonal skills, good time management, and the ...

HD Supply

Purchasing Coordinator

Waukegan, IL

$19.62 - $23.65/hr

Coordinates resolution on issues with suppliers such as over or under orders. * Assists with training new and existing associates. May work on more complex or challenging accounts. * May work with ...

HD Supply

Purchasing Coordinator

Waukegan, IL · On-site

$19.62 - $23.65/hr

Coordinates resolution on issues with suppliers such as over or under orders. * Assists with training new and existing associates. May work on more complex or challenging accounts. * May work with ...

Adecco

International Shipping Coordinator

New Berlin, WI · On-site

$34/hr

Warehouse Coordinator Pay Rate: $34.00/hour Shift: Day Shift Location: Onsite Industry: Logistics ... Escalate overdue issues and support timely resolution * Work closely with operations, planning, and ...

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Resolution Coordinator information

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How much do resolution coordinator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for resolution coordinator in Racine, WI is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $24.33 per hour, depending on experience, location, and employer.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

What job categories do people searching Resolution Coordinator jobs in Racine, WI look for?

The top searched job categories for Resolution Coordinator jobs in Racine, WI are:

Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Racine, WI as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $45,480 per year, or $21.9 per hour.

Coord, Procurement

Milwaukee, WI • On-site

Performance Food Group
See more jobs at Performance Food Groupexternal

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description


We Deliver the Goods:
  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America's food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Purpose:
Serves as an administrative liaison between Procurement and Sales, acting as a primary point of contact and internal help desk for sales personnel. This role supports the Procurement team by receiving questions, researching information in company systems, and escalating issues to the Purchasing Manager when needed. The position is highly administrative in nature and helps ensure effective communication and coordination between departments.
Position Responsibilities:
  • Serve as a liaison between the Procurement and Sales teams.
  • Act as a help desk resource for sales personnel by responding to questions and requests.
  • Receive inquiries from Sales and research answers using internal systems and available tools.
  • Escalate questions or issues to the Purchasing Manager when additional review or resolution is needed.
  • Communicate clearly and professionally with sales personnel regarding product, purchasing, or order-related questions.
  • Provide day-to-day administrative support to the Procurement function.
  • Maintain accurate information and assist with follow-up to ensure timely issue resolution.
  • Support communication flow between departments to improve responsiveness and service.
  • Perform other administrative and support duties as assigned.
  • Comply with all company policies and standards.
  • Performs other duties as assigned
  • Complies with all policies and standards

EEO Statement
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.
Required Qualifications
Required Education:
High School Diploma or Equivalent Experience
Work Experience:
• 0 - 6 Months Related experience
Required Qualifications:
• Strong administrative and organizational skills.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and follow through on open questions.
• Comfortable using computer systems to research information and respond to inquiries.
• Proficiency in Microsoft Excel and Word preferred.
Company Description
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

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