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Resolution Coordinator Jobs in Racine, WI (NOW HIRING)

Foxconn WI

Shipping Coordinator

Mount Pleasant, WI

The Shipping Coordinator will serve as a key point of coordination between outbound warehouse ... Provide timely follow-up on outstanding shipments and shipping-related issues through resolution.

Foxconn WI

Shipping Coordinator

Mount Pleasant, WI · On-site

$17.50 - $22.25/hr

Shipping Coordinator Department: GL6 Warehouse Employment Type: Full Time Location: SMC Description ... Provide timely follow-up on outstanding shipments and shipping-related issues through resolution.

Froedtert South, Inc.

Food Service Aide

Pleasant Prairie, WI · On-site

$12.25 - $16.25/hr

* POSITION PURPOSE * Duties generally consist of filling orders of food items, performing preparations tasks such as serving food, delivering trays, washing pots and pans, running an industrial ...

Foxconn WI

Receiving Coordinator

Mount Pleasant, WI · On-site

$16.75 - $21.75/hr

Receiving Coordinator Department: GL6 Warehouse Employment Type: Full Time Location: SMC ... Strong attention to detail with demonstrated problem-solving and issue-resolution abilities.

Meijer, Inc.

Service Coordinator

Wauwatosa, WI · On-site

$19.25 - $24.25/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer, Inc.

Service Coordinator

Wauwatosa, WI · On-site

$19.25 - $24.25/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer_Stores_Hourly

Service Coordinator

Greendale, WI

$18.75 - $23.50/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

New

Meijer_Stores_Hourly

Service Coordinator

Milwaukee, WI · On-site

$19.50 - $24.75/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer, Inc.

Service Coordinator

Greenfield, WI · On-site

$18.75 - $23.75/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

New

Meijer_Stores_Hourly

Service Coordinator

Hales Corners, WI

$19 - $24.25/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

New

Meijer_Stores_Hourly

Service Coordinator

Greenfield, WI

$18.75 - $23.75/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

New

Meijer_Stores_Hourly

Service Coordinator

Wauwatosa, WI · On-site

$19.25 - $24.25/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer, Inc.

Service Coordinator

Greenfield, WI · On-site

$18.75 - $23.75/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Addison Group

Demand Planning Coordinator

Waukegan, IL · On-site

$85K - $115K/yr

... issue resolution, and prioritization. • Monitor out-of-resource items, production order entry ... chain coordination, planning support, buying, or a related role preferred. • Experience ...

Addison Group

Demand Planning Coordinator

Waukegan, IL · On-site

$85K - $115K/yr

... resolution, and prioritization. · Monitor out-of-resource items, production order entry, and key ... coordination, planning support, buying, or a related role preferred. · Experience supporting ...

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Resolution Coordinator information

See Racine, WI salary details

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How much do resolution coordinator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for resolution coordinator in Racine, WI is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $24.33 per hour, depending on experience, location, and employer.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

What job categories do people searching Resolution Coordinator jobs in Racine, WI look for?

The top searched job categories for Resolution Coordinator jobs in Racine, WI are:

Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Racine, WI as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $45,480 per year, or $21.9 per hour.

Shipping Coordinator

Mount Pleasant, WI

Foxconn WI
See more jobs at Foxconn WIexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Description
FII USA, Inc., a Foxconn Technology Group Company, is seeking a Shipping Coordinator to support outbound logistics and warehouse shipping operations at our facility in Mount Pleasant, WI. This position is responsible for coordinating daily outbound shipments, ensuring customer orders are processed accurately and on time, and maintaining effective communication throughout the shipping process.

The Shipping Coordinator will serve as a key point of coordination between outbound warehouse operations, customers, carriers, and internal teams to resolve shipping issues, maintain accurate documentation, and support the efficient movement of customer orders from fulfillment through delivery.

Responsibilities
  • Coordinate daily outbound shipments and ensure customer orders are scheduled and processed according to established requirements and deadlines.
  • Communicate closely with outbound warehouse operations regarding order priorities, shipment status, loading schedules, carrier pickups, and operational issues.
  • Communicate directly with customers regarding shipment status, delivery schedules, order changes, delays, and other shipping-related inquiries.
  • Monitor outbound shipments and proactively identify and communicate potential delays, exceptions, or service issues.
  • Coordinate with carriers and freight providers to schedule pickups, confirm transportation arrangements, and obtain delivery information.
  • Prepare and maintain shipping documentation, including bills of lading, packing lists, shipping labels, and other required paperwork.
  • Verify shipping information, quantities, delivery addresses, customer requirements, and documentation for accuracy prior to shipment.
  • Track and update shipment information within applicable ERP, transportation management, warehouse management, and shipping systems.
  • Investigate and resolve shipping discrepancies involving shortages, damages, incorrect quantities, delays, documentation, and other transportation issues.
  • Escalate urgent, unresolved, or recurring shipping issues to management and appropriate cross-functional teams.
  • Maintain accurate records of shipments, customer communications, carrier information, and delivery status.
  • Collaborate with Customer Service, Warehouse, Sales, and other departments to support customer requirements and delivery expectations.
  • Provide timely follow-up on outstanding shipments and shipping-related issues through resolution.
  • Proactively identify opportunities to improve shipping accuracy, efficiency, communication, and overall customer satisfaction.
  • Support continuous improvement initiatives related to outbound logistics, shipping processes, and material flow.
  • Perform other shipping, warehouse, and logistics duties as assigned.

Qualifications
  • High school diploma or equivalent required; associate or bachelor’s degree in Supply Chain, Logistics, Business, or a related field preferred.
  • Previous experience in shipping, logistics, transportation, customer service, warehouse operations, or a related environment preferred.
  • Strong written and verbal communication skills with the ability to communicate effectively with customers, carriers, warehouse personnel, and cross-functional teams.
  • Strong organizational and time-management skills with the ability to manage multiple priorities and meet time-sensitive deadlines.
  • Excellent attention to detail with the ability to accurately review shipping documentation, quantities, addresses, and customer requirements.
  • Strong problem-solving, follow-up, and issue-resolution skills.
  • Proficiency with Microsoft Office and the ability to learn and effectively utilize ERP, warehouse management, transportation management, and shipping systems.
  • Ability to maintain accurate shipment records and documentation.
  • Ability to work effectively both independently and collaboratively within a team environment.
  • Demonstrated ability to take ownership of shipping issues and drive them through resolution.
  • Strong customer service orientation with an emphasis on timely and accurate communication.
  • Ability to work effectively in a fast-paced manufacturing and warehouse environment.
  • Experience within a manufacturing, electronics, PCBA, or high-volume warehouse environment preferred.

Reasons you should work for us:
  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.