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Resolution Coordinator Jobs in Virginia (NOW HIRING)

ServiceArc LLC

Dispatch Coordinator

Manassas, VA · On-site

$19 - $22/hr

Position Summary The Customer Service Dispatch Coordinator is responsible for coordinating and ... resolution and compliance with Service Level Agreements (SLAs). The ideal candidate is highly ...

Addison Group

Operations Coordinator

Vienna, VA · On-site

$35 - $38/hr

Operations Coordinator Industry: Technology | AI & Infrastructure Location (city, state): Vienna ... UAS), high-resolution digital mapping, and AI-powered analytics. Their cutting-edge solutions ...

Holder Construction

Quality Coordinator

Chester, VA

We are looking for a Quality Coordinator to join our Quality team on our project in Chester, VA ... for resolution by others. * Mange equipment tracking tools by updating inspection statues and ...

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Resolution Coordinator information

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

What are the most commonly searched types of Resolution jobs in Virginia?

The most popular types of Resolution jobs in Virginia are:

What are popular job titles related to Resolution Coordinator jobs in Virginia?

For Resolution Coordinator jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Resolution Coordinator jobs in Virginia look for?

The top searched job categories for Resolution Coordinator jobs in Virginia are:

What cities in Virginia are hiring for Resolution Coordinator jobs?

Cities in Virginia with the most Resolution Coordinator job openings:

Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Project Coordinator/Shift Supervisor

System One

Lynchburg, VA • On-site

Contractor

Re-posted 17 days ago

Job description

Coordinate and supervise all activities associated with the reactor cavity seal table during Pressurized Water Reactor (PWR) refueling outages. Direct installation, operation, maintenance, and removal of seal table systems while ensuring personnel safety, contamination control, schedule adherence, and compliance with plant procedures and nuclear quality standards. Key Responsibilities:
  • Coordinate seal table installation, leak testing, operation, monitoring, and removal during reactor refueling outages.
  • Supervise Framatome technicians and craft personnel assigned to seal table activities across multiple shifts.
  • Plan daily work assignments and coordinated resources to support outage milestones and refueling schedules.
  • Serve as the primary interface between plant Operations, Refueling, Radiation Protection, Maintenance, and Engineering organizations for seal table activities.
  • Monitor seal integrity, water levels, and equipment performance to ensure safe reactor cavity operations.
  • Ensure compliance with plant procedures, radiological controls, ALARA principles, and Framatome quality requirements.
  • Conduct pre-job briefings, shift turnovers, and safety meetings to communicate work scope, hazards, and outage status.
  • Respond to equipment issues and coordinated troubleshooting to minimize schedule impacts and maintain outage progress.
  • Verify completion of work packages, inspection documentation, and quality records before turnover to plant management.
  • Track project progress, maintained daily status reports, and communicated schedule updates to outage leadership.
  • Support contingency planning and rapid resolution of field issues affecting seal table operations or refueling activities.
  • Maintain strict housekeeping, foreign material exclusion (FME), and contamination control standards within the refueling cavity work area.
Core Competencies:
  • Seal Table Operations
  • PWR Refueling Outages
  • Reactor Cavity Operations
  • Shift Supervision
  • Outage Coordination
  • ALARA & Radiation Protection
  • Contamination Control
  • Foreign Material Exclusion (FME)
  • Work Package Execution
  • Nuclear Safety Culture
  • Quality Assurance Documentation
  • Cross-Functional Team Coordination
  • Problem Solving & Schedule Recovery
Ref: #161-Managed Staffing Charlotte