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Resolution Coordinator Jobs in Michigan (NOW HIRING)

Meijer

Service Coordinator

Flat Rock, MI · On-site

$18.25 - $23/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer

Service Coordinator

Madison Heights, MI · On-site

$18.25 - $23/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer, Inc.

Service Coordinator

Madison Heights, MI · On-site

$18.25 - $23/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer, Inc.

Service Coordinator

Flat Rock, MI · On-site

$18.25 - $23/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

TEKsystems

Project Coordinator

Dearborn, MI

$35.48/hr

Program Coordinator, Enterprise TechnologyPosition Summary The Program Coordinator supports the ... Serve as an on-site point of contact during live events, ensuring smooth execution and resolution ...

TEKsystems

Project Coordinator

Dearborn, MI

Program Coordinator, Enterprise TechnologyPosition Summary The Program Coordinator supports the ... Serve as an on-site point of contact during live events, ensuring smooth execution and resolution ...

ServiceMaster Restore

Claims Coordinator

Brighton, MI · On-site

$17 - $20/hr

The Coordinator will be responsible to follow up daily with the OPS team to ensure and that all ... Manages Customer Service issues and complaints, documenting actions and resolution * Understanding ...

Refloor

Service Coordinator

Troy, MI · On-site

$18.50 - $23.50/hr

About the Role As a Service Coordinator, you will manage the full lifecycle of service requests--from initial review through resolution. You'll verify job details, coordinate scheduling, support ...

UFP Industries

Benefits Coordinator

Grand Rapids, MI · On-site

... and timely resolution of issues. The position plays an important role in helping employees ... Coordinates with COBRA vendor, ensuring compliance with regulations and assisting eligible ...

Tweet/Garot Mechanical

Service Coordinator

Marquette, MI · On-site

$19.25 - $24.25/hr

... resolution of committed costs Administrative: • Requesting, obtaining, and entering customer ... • Coordinating the setup of new customers, service sites, and vendors • Generating and ...

Right Hire IT

Asset Coordinator

Detroit, MI · On-site

Asset Coordinator Responsibilities: * Coordinate procurement of all IT equipment (printers, fax ... resolution of IT-related billing inquiries * Investigate and make recommendations for the ...

DHD Consulting

Transportation Coordinator

Holland, MI

In addition to operational coordination, this position plays a key role in transportation billing ... Problem Resolution & Compliance * Proactively identify transportation issues and support root-cause ...

Lucia Landscaping Inc

Facility Coordinator

Roseville, MI · On-site

$40K - $55K/yr

Facility Coordinator Reports To: Director of Operations Who We Are OneTeam 365 is a national ... Refer client escalations and service concerns to National Account Managers for resolution * Support ...

New

Bathworks Inc

ReBath - Project Coordinator

Troy, MI · On-site

$65K - $85K/yr

... resolution across departments to prevent delays, customer confusion, and reworkHelp create strong ... project coordination, production support, contract administration, or a related leadership ...

Rehmann

Supports Coordinator - Adults

Wayne, MI · On-site

$50K/yr

Support crisis planning and resolution * Coordinate health and safety strategies, including ... coordination of services. CLS is an equal opportunity employer. Persons with lived experience in ...

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All JobsResolution JobsResolution Coordinator JobsResolution Coordinator Jobs in Michigan

Resolution Coordinator information

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.
What are the most commonly searched types of Resolution jobs in Michigan? The most popular types of Resolution jobs in Michigan are:
What are popular job titles related to Resolution Coordinator jobs in Michigan? For Resolution Coordinator jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Resolution Coordinator jobs in Michigan look for? The top searched job categories for Resolution Coordinator jobs in Michigan are:
What cities in Michigan are hiring for Resolution Coordinator jobs? Cities in Michigan with the most Resolution Coordinator job openings:
Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Michigan as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution.

Service Coordinator

Meijer

Flat Rock, MI • On-site

$18.25 - $23/hr

Full-time

Posted 27 days ago

Meijer rating

6.2

Company rating: 6.2 out of 10

Based on 1,638 frontline employees who took The Breakroom Quiz

20th of 39 rated national retailers

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

  • Weekly pay

  • Scheduling flexibility

  • Paid parental leave 

  • Paid education assistance

  • Team member discount

  • Development programs for advancement and career growth

 

Please review the job profile below and apply today!

The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end cleanliness and standards, and assigns work for cashiers, service desk, and courtesy team members to meet productivity and service expectations. Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end performance.


 

What You’ll be Doing:

  • Communicate effectively with peer leadership for smooth handoff between shifts
  • Perform survival walk of the department and shift-to-shift hand-off when the team leader or area leader is not present.
  • Coordinate and drive actions and activities involving the monitoring and control of shrink and financial business outcomes within areas of responsibility. Proactively escalate concerns to leadership as they arise.
  • Champion participation in community programs. Lead by example with behaviors and team member resource group (TMRG) engagement.
  • Serve as a certified trainer for team members in their span of care.
  • Perform on-the-job/hands-on team member training and mentoring.
  • Serve as subject matter expert for market programs, company pilots, and development/training programs.
  • Assign tasks to team members within the department, in partnership with the team leader, and follow up to ensure task completion.

What You Bring with You (Qualifications):

  • Successful completion of the Service Coordinator training curriculum (includes curriculums for Cashier, Service Desk, and Courtesy Team)
  • Ability to operate cash register system and all financial services equipment
  • Good communication skills, friendly, customer oriented, organized, detail oriented, sense of urgency
  • Has organizational and multi-tasking abilities
  • This position may require lifting, carrying, pushing, pulling, bending, twisting, squatting, stooping, kneeling and/or climbing
  • The amount of weight or frequency of such activities may vary depending on a team member’s shift during the day, the day of the week, the month or season, and/or other staff on duty

What Meijer employees say

Pay

Benefits

Hours and flexibility

Workplace

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