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Resolution Coordinator Jobs in Michigan (NOW HIRING)

Glen-Gery

Coordinator-Supply Center

Whitmore Lake, MI · On-site

$17 - $23.25/hr

The Supply Center Coordinator is responsible for the customer service function including ... resolution. Must have a good knowledge of products and inventories to ensure timely and accurate ...

FALK Panel

Customer Service Coordinator

Grand Rapids, MI · On-site

$50K - $60K/yr

Track logistics claims through resolution while coordinating with internal departments. * Follow up on outstanding documentation needed to complete claims. * Maintain and update the deficiencies ...

Apogee

Custom Project Coordinator

Walker, MI · On-site

Apogee Architectural Metals Position Summary The Custom Coordinator II role is responsible for ... resolution-ensuring expectations are clearly set and met. Order Entry * Intermediate level ...

Meijer, Inc.

Service Coordinator

Saline, MI

$16/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer, Inc.

Service Coordinator

Madison Heights, MI · On-site

$18.25 - $23/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer, Inc.

Service Coordinator

Marquette, MI · On-site

$19.25 - $24.25/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer

Service Coordinator

Marquette, MI · On-site

$19.25 - $24.25/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer

Service Coordinator

Ann Arbor, MI · On-site

$16/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer, Inc.

Service Coordinator

Rochester Hills, MI · On-site

$18.25 - $23/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer

Service Coordinator

Rochester Hills, MI · On-site

$18.25 - $23/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer, Inc.

Service Coordinator

Ann Arbor, MI · On-site

$16/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer, Inc.

Service Coordinator

Marquette, MI · On-site

$19.25 - $24.25/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

Meijer

Service Coordinator

Ann Arbor, MI · On-site

$16/hr

Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end ...

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Showing results 21-40

All JobsResolution JobsResolution Coordinator JobsResolution Coordinator Jobs in Michigan

Resolution Coordinator information

What are the key skills and qualifications needed to thrive as a resolution coordinator?

To thrive as a Resolution Coordinator, you need strong problem-solving abilities, attention to detail, and typically a bachelor’s degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) systems, ticketing software, and proficiency in Microsoft Office are commonly required. Exceptional communication, conflict resolution, and organizational skills make someone stand out in this position. These skills ensure efficient and effective handling of client or customer issues, leading to higher satisfaction and streamlined operations.

What is a resolution coordinator?

Resolution Coordinators are professionals who manage and resolve customer complaints, disputes, or issues within an organization. They act as intermediaries between clients and company departments to ensure problems are addressed promptly and effectively. Their responsibilities often include investigating concerns, communicating solutions, documenting cases, and following up to ensure customer satisfaction. Resolution Coordinators play a key role in improving customer experience and maintaining positive relationships.

What is the difference between Resolution Coordinator vs Claims Specialist?

AspectResolution CoordinatorClaims Specialist
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; insurance certifications often preferred
Work EnvironmentOffice setting, healthcare or insurance industryOffice setting, insurance or healthcare industry
Employer & Industry UsageInsurance companies, healthcare providersInsurance companies, third-party administrators
Common Search & ComparisonYesYes

The main difference between a Resolution Coordinator and a Claims Specialist lies in their focus areas. Resolution Coordinators typically handle the resolution of issues related to claims, disputes, or patient concerns, often working closely with clients and providers. Claims Specialists primarily process and review insurance claims, ensuring accuracy and compliance. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ slightly, with Resolution Coordinators focusing more on problem resolution and Claims Specialists on claims processing.

How does a resolution coordinator typically collaborate with other departments to resolve customer issues?

As a Resolution Coordinator, you will regularly work cross-functionally with teams such as customer service, operations, and product management. Your role often involves gathering information from different departments, facilitating communication, and ensuring all parties are aligned on the resolution strategy. This collaboration helps you address complex issues efficiently and guarantees that customers receive timely, accurate solutions. Building strong relationships and maintaining clear communication channels with colleagues is key to success in this role.
What are the most commonly searched types of Resolution jobs in Michigan? The most popular types of Resolution jobs in Michigan are:
What are popular job titles related to Resolution Coordinator jobs in Michigan? For Resolution Coordinator jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Resolution Coordinator jobs in Michigan look for? The top searched job categories for Resolution Coordinator jobs in Michigan are:
What cities in Michigan are hiring for Resolution Coordinator jobs? Cities in Michigan with the most Resolution Coordinator job openings:
Resolution Coordinator jobs near you
Infographic showing various Resolution Coordinator job openings in Michigan as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution.

Coordinator-Supply Center

Glen-Gery

Whitmore Lake, MI • On-site

$17 - $23.25/hr

Full-time

Posted 23 days ago

Glen-Gery rating

6.9

Company rating: 6.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

ABOUT BRICKWORKS SUPPLY
Brickworks Supply Center is a leading distributor of premium masonry and hardscape building materials, serving architects, builders, contractors, and homeowners across the Eastern and Midwestern United States. Headquartered in Palos Hills, Illinois, Brickworks Supply Center operates 27 company-owned store and showroom locations across nine states and Washington, D.C., that provide customers with access to a broad portfolio of high-quality products, expert guidance, and dependable service for projects of every scale.
As part of Brickworks North America, Brickworks Supply Center offers an extensive selection of clay brick, stone, pavers, outdoor living products, fireplaces, building materials, and masonry accessories sourced from Glen-Gery and other leading industry manufacturers. Through knowledgeable teams, well-stocked locations, and dedicated customer support, Brickworks Supply Center helps bring residential and commercial building visions to life-from concept and design through construction and completion.
The Supply Center Coordinator is responsible for the customer service function including interaction between sales, plant management, distributors and other customers for product information, availability, orders, samples, credit, and complaint resolution. Must have a good knowledge of products and inventories to ensure timely and accurate responses to internal and external customer inquiries.
DUTIES AND RESPONSIBILITIES:
  • Provide product availability, pricing, and technical information as required.
  • Process orders, order changes, sample requests and coordinating shipments.
  • Responsible for processing purchase orders and accounts payables as needed.
  • Maintain price lists and provide analysis of sales data to maintain satisfactory gross profit margins for all items sold.
  • Perform basic credit functions and product complaint procedures as needed.
  • Provide quality resolutions to product complaints including coordination with accounting on credits, product returns and price reductions.
  • Maintain showroom displays and keep product literature up to date.

REQUIRED SKILLS/ABILITIES:
  • Excellent communication, interpersonal and negotiating skills.
  • Good organizational, math and computer skills (Excel, Word, ERP systems, CRM).
  • Strong problem solving/conflict resolution skills.
  • Knowledge of business principles, customer service, basic accounting, marketing.
  • Ability to learn technical product information.
  • Ability to support a team environment, company policies, procedures, continuous improvement.

QUALIFICATIONS:
  • College degree or relevant trade qualification is preferred
  • Bi-lingual in Spanish and English is beneficial
  • Minimum 3 years' customer service experience, preferably in the building materials industry.
  • Forklift experience (preferred)

This job description is not intended to be all inclusive and as such, the employee will also be required to perform other reasonably related business duties as may be assigned by the immediate supervisor and/or other management personnel as required.
Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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