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Residential Program Manager Jobs in Bolingbrook, IL

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Residential Program Manager information

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$35.1K

$68K

$113.2K

How much do residential program manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for residential program manager in Bolingbrook, IL is $67,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $68,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

More about Residential Program Manager jobs
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What job categories do people searching Residential Program Manager jobs in Bolingbrook, IL look for? The top searched job categories for Residential Program Manager jobs in Bolingbrook, IL are:
What cities near Bolingbrook, IL are hiring for Residential Program Manager jobs? Cities near Bolingbrook, IL with the most Residential Program Manager job openings:
Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Bolingbrook, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $67,991 per year, or $32.7 per hour.

Residential Coordinator

Ray Graham Association Current Openings

Elmhurst, IL • On-site

$52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Description:

Ray Graham Association is seeking an experienced, mission-driven Residential Coordinator to provide operational leadership for our Community Living Resources (CLR) residential program. This leadership position oversees approximately 10–12 community homes, provides direct supervision to Lead Direct Support Professionals (LDSPs), and partners with Residential Supervisors, QIDPs, and agency leadership to ensure exceptional, person-centered supports for adults with intellectual and developmental disabilities.

If you are a collaborative leader who enjoys coaching teams, ensuring regulatory excellence, and helping people live meaningful lives in their communities, we encourage you to apply.


What You'll Do

As a Residential Coordinator, you will:

  • Provide leadership and operational oversight for multiple community residential homes.
  • Supervise, mentor, train, and support Lead DSPs while providing guidance to Residential Supervisors and DSP teams.
  • Ensure compliance with DHS, Rule 115, Rule 116, HCBS, CMS, CQL Person-Centered Excellence standards, and agency policies.
  • Monitor medical appointments, documentation, medication administration, environmental safety, and regulatory compliance.
  • Review Therap billing, Impruvon medication records, overtime trends, budgets, petty cash, LINK usage, and operational reports.
  • Conduct routine audits and ensure timely corrective actions.
  • Coordinate emergency response, site coverage, and operational support during Residential Supervisor absences.
  • Support onboarding, orientation, driver training, and ongoing staff development.
  • Partner with QIDPs, Medical Coordinators, Transportation, Maintenance, and other departments to ensure high-quality services.
  • Promote person-centered planning, community inclusion, advocacy, and meaningful outcomes for the people we support.
  • Maintain positive relationships with families, guardians, funding agencies, and community partners.

Schedule Expectations

This position is designed to maximize leadership presence across assigned locations and includes flexibility based on program needs.

  • Monday-Friday schedule
  • Typical hours: 9:00 a.m.–5:30 p.m. or 10:00 a.m.–6:30 p.m.
  • Third Shift Coordinator schedules vary and include at least three overnight shifts weekly
  • Minimum of one evening each week (until approximately 8:00 p.m.)
  • Minimum of two weekend days per month
  • Frequent travel between residential homes and Ray Graham locations
  • On-call responsibilities and emergency response required

Benefits

Ray Graham Association offers a comprehensive benefits package for eligible employees, including:

  • Medical, Dental, and Vision Insurance
  • 403(b) Retirement Plan with a 3% employer match
  • Paid Vacation, Sick, and Personal Time
  • Paid Holidays
  • Employer-paid Life Insurance
  • Employee Assistance Program (EAP)
  • Professional Development and Leadership Training
  • Mileage Reimbursement for Approved Business Travel
  • Opportunities for Career Growth and Advancement
Requirements:
  • High School Diploma or GED
  • Valid Illinois Driver's License with acceptable driving record
  • Previous experience providing direct support services
  • Previous supervisory experience (1–5 years preferred)
  • Strong leadership, organizational, coaching, and communication skills
  • Ability to work independently while managing multiple priorities
  • Ability to complete required background checks (CANTS, LEADS, Illinois State Police)
  • Successful completion of all required agency training

Preferred

  • Experience supervising residential services for individuals with intellectual and developmental disabilities
  • Knowledge of Illinois DHS regulations, HCBS Settings Rule, CMS requirements, Rule 115, Rule 116, and CQL accreditation standards
  • Experience using Therap, Paylocity, Impruvon, My25, and electronic documentation systems
  • Familiarity with AFSCME collective bargaining agreements

What Success Looks Like

Successful Residential Coordinators:

  • Lead high-performing, person-centered residential teams
  • Maintain regulatory and documentation compliance
  • Support positive health, safety, and quality outcomes
  • Operate homes within budget expectations
  • Strengthen employee engagement through coaching and mentorship
  • Promote meaningful community inclusion and personal growth for the people supported
  • Build strong partnerships with families, staff, and community stakeholders