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How much do residence inn south jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for residence inn south in the United States is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.12 per hour, depending on experience, location, and employer.

What are the typical responsibilities of a front desk associate at Residence Inn South?

Front desk associates at Residence Inn South are responsible for welcoming guests, handling check-ins and check-outs, managing reservations, and addressing guest inquiries or concerns. They also coordinate with housekeeping and maintenance teams to ensure rooms are ready and any issues are promptly resolved. Additionally, front desk associates may assist with local recommendations, process payments, and support the smooth operation of the hotel's daily activities, all while providing excellent customer service.

What is a Residence Inn South?

Residence Inn South refers to a specific location within the Residence Inn by Marriott hotel chain, which specializes in extended-stay accommodations. These hotels typically offer spacious suites with full kitchens, complimentary breakfast, and amenities designed for longer stays. The 'South' in the name usually denotes its geographic location within a city or region. Residence Inns are popular among business travelers, families, and anyone needing comfortable lodging for an extended period.

What is the difference between Residence Inn South vs Hotel Front Desk Agent?

AspectResidence Inn SouthHotel Front Desk Agent
CredentialsHigh school diploma; hospitality experience preferredHigh school diploma; customer service skills
Work EnvironmentExtended-stay hotel, team-orientedFront desk, customer interaction, fast-paced
Industry UsageHospitality, lodgingHospitality, lodging

Residence Inn South and Hotel Front Desk Agent roles both operate within the hospitality industry, focusing on guest services. While Residence Inn South staff may have additional responsibilities related to extended stays and property management, front desk agents primarily handle guest check-ins, reservations, and inquiries. Both positions require customer service skills and hospitality knowledge, making them closely related but distinct in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a front desk associate at Residence Inn South?

To thrive as a Residence Inn South Front Desk Associate, you need strong customer service skills, attention to detail, and preferably a high school diploma or equivalent. Familiarity with hotel management systems like Opera or Marriott's proprietary systems, as well as basic computer proficiency, is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help create a welcoming experience for guests. These skills ensure efficient check-ins and check-outs, resolution of guest concerns, and overall guest satisfaction, which are crucial for the hotel's reputation and success.
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Residence Inn South jobs near you
Infographic showing various Residence Inn South job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,876 per year, or $23 per hour.

Front Desk Supervisor | Norwalk Residence Inn

Shaner Hotel Group

Norwalk, CT • On-site

$17 - $22/hr

Other

Re-posted 20 days ago

Job description


  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
  • Handle guest complaints ensuring guest satisfaction.
  • Assist staff with their job functions to ensure optimum service to guests.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
  • Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures.
  • Other duties as assigned.
Responsibilities
Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
Qualifications
  • Minimum one year experience in a similar position. Prior supervisory experience a plus.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • High school graduate or equivalent, some college preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

About Us
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
About the Team
Shaner Hotels has an exciting opportunity at our Residence Inn Norwalk located in beautiful downtown Norwalk, Connecticut! This modern 102-room extended-stay hotel offers guests a comfortable and convenient home base in one of the area's most vibrant communities.
Ideally situated within walking distance of the trendy SoNo (South Norwalk) district, our guests have easy access to an incredible variety of dining, shopping, entertainment, and local attractions. The Residence Inn Norwalk provides the perfect blend of comfort, convenience, and modern amenities for both business and leisure travelers.
As a member of the Shaner Hotels team, you'll have the opportunity to create memorable guest experiences while working in a welcoming and dynamic hospitality environment.
If you're passionate about hospitality and ready to grow your career, Residence Inn Norwalk is the perfect place to join the Shaner Hotels family. Be part of a team committed to exceptional service, teamwork, and helping associates achieve their career goals.
Shaner logo

About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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