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Reservations Manager Jobs in Iowa (NOW HIRING)

Hospitality Management Corporation

Front Desk Agent

Clinton, IA · On-site

$13.50 - $17/hr

  • Retirement

Greet guests and manage check-ins and check-outs * Handle reservations, cancellations, and room assignments * Assist guests with questions, directions, and local recommendations * Address and resolve ...

Iron Tee Golf

Guest Services/Arcade

Bettendorf, IA · On-site

$12 - $14.75/hr

Efficiently check-in guests for their reservations, providing any necessary information about wait times, game availability, or special events. * Assist in managing reservations, ensuring they are ...

Obrien Sixty LLC

Front Desk Agent

Sheldon, IA · On-site

$14 - $15/hr

  • PTO

... reservations, including creating walk-in reservations.  Answer phone and guest questions ... manager as necessary.  Assist with other duties as assigned such as general cleaning.  ...

Obrien Sixty LLC

Front Desk Agent

Sheldon, IA · On-site

$14 - $15/hr

  • PTO

... reservations, including creating walk-in reservations.  Answer phone and guest questions ... manager as necessary.  Assist with other duties as assigned such as general cleaning.  ...

Ledgestone Hospitality LLC

Front Desk

Okoboji, IA

$14.75 - $19.25/hr

General Manager Purpose of Position : Guest Service Representatives are responsible for greeting ... Primary responsibilities include: registering guests making and modifying reservations hotel ...

Grand Falls Casino & Golf Resort

Hostess

Larchwood, IA · On-site

$15/hr

Work with manager on duty planning layout of reservations for current days business. Warmly and graciously greet all guests upon arrival. Our guests are not just going out to dinner, they are dining ...

Arbor Lodging

Front Desk Agent

West Des Moines, IA · On-site

$13 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of ... Greet and check-in guests in a friendly manner * Assist in taking reservations, pre-registrations ...

Courtyard West Des Moines

Front Desk Agent

West Des Moines, IA · On-site

$13 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Description Arbor Lodging is a leading hotel investment and management company with a growing ... Greet and check-in guests in a friendly manner * Assist in taking reservations, pre-registrations ...

Arbor Lodging

Front Desk Agent

West Des Moines, IA · On-site

$13 - $16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of ... Greet and check-in guests in a friendly manner * Assist in taking reservations, pre-registrations ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Iowa

Reservations Manager information

See Iowa salary details

$27.2K

$56.1K

$102.4K

How much do reservations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for reservations manager in Iowa is $56,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $65,700.00 per year, depending on experience, location, and employer.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some employers prefer candidates with a hospitality or business degree. Gaining experience in a related role such as reservations agent can also help advance to a management position.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some may receive bonuses or benefits. Strong communication and organizational skills are important for success in this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.
More about Reservations Manager jobs

What are the most commonly searched types of Reservations jobs in Iowa?

The most popular types of Reservations jobs in Iowa are:

What job categories do people searching Reservations Manager jobs in Iowa look for?

The top searched job categories for Reservations Manager jobs in Iowa are:

What cities in Iowa are hiring for Reservations Manager jobs?

Cities in Iowa with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $56,143 per year, or $27 per hour.

Group Reservation Coordinator - Hilton Des Moines Downtown

Hilton Worldwide Holdings, Inc.

Des Moines, IA • On-site

$19/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 13 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 760 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description


Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Group Reservation Coordinator, you're not just supporting the hotel's group booking process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
  • Process group reservations: Coordinate group booking details, including rooming lists, suites, event resumes, and billing requirements.
  • Ensure seamless communication: Act as a liaison to verify and relay reservation information between internal and external stakeholders, including meeting planners, housing bureaus, convention teams, and the front office
  • Provide exceptional customer service: Respond promptly and professionally to inquiries from clients, guests, and team members
  • Support special projects: Assist with coordinating departmental initiatives or ad-hoc assignments
  • Provide administrative support: Assist department managers with clerical work such as word processing, data entry, filing, and copying

Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
About the Team
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
  • Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
  • Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

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