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Reservations Manager Jobs in Florida (NOW HIRING)

Rooms Controller

Marathon, FL · On-site

$15.75 - $19.75/hr

Reports directly to the Director of Reservations or, in his/her absence, reports to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following.

Rooms Controller

Marathon, FL · On-site

$15.75 - $19.75/hr

Reports directly to the Director of Reservations or, in his/her absence, reports to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following.

Rooms Controller

Marathon, FL · On-site

$15.75 - $19.75/hr

Reports directly to the Director of Reservations or, in his/her absence, reports to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following.

Key Responsibilities Reservations Management * Respond to reservation inquiries received by telephone, email, online channels, and other booking platforms with warmth, professionalism, and a sense of ...

Key Responsibilities Reservations Management * Respond to reservation inquiries received by telephone, email, online channels, and other booking platforms with warmth, professionalism, and a sense of ...

Reservations Agent

Miami Beach, FL · On-site

$19 - $20/hr

In this role, you aren't just managing a calendar; you're an insider with a front-row seat to the ... When you join our reservations team, your hard work comes with serious rewards: * Wellness ...

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Review reports that aid in effective placement of equipment, customer reservations and contracts ... Proficient in customer service, time management and multitasking U-Haul Holding Company, and its ...

Showing results 21-40

Reservations Manager information

See Florida salary details

$21.7K

$44.7K

$81.5K

How much do reservations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for reservations manager in Florida is $44,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,800.00 and $52,300.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.

What are the most commonly searched types of Reservations jobs in Florida?

The most popular types of Reservations jobs in Florida are:

What are popular job titles related to Reservations Manager jobs in Florida?

For Reservations Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Reservations Manager jobs in Florida look for?

The top searched job categories for Reservations Manager jobs in Florida are:

What cities in Florida are hiring for Reservations Manager jobs?

Cities in Florida with the most Reservations Manager job openings:

Infographic showing various Reservations Manager job openings in Florida as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,668 per year, or $21.5 per hour.

Rooms Controller

EOS Hospitality

Marathon, FL • On-site

$15.75 - $19.75/hr

Full-time

Re-posted 16 days ago


EOS Hospitality rating

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz


Job description

Reports directly to the Director of Reservations or, in his/her absence, reports to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following.

  • Consistently provide courteous guest service, responding promptly to guest questions, complaints or requests with a friendly, genuinely hospitable and caring attitude.
  • Be fully competent in the Reservation, Front Desk and Revenue Management department standard operating procedures covering all administrative and mechanical aspects of its operation.
  • Manage guest rooms assignments.
  • Assign room according to guest requests and preferences whenever possible.
  • Conduct and review out of order room plans.
  • Strategize a contingency plan in case out of order room affects in house or arriving guest.
  • Daily, Weekly, and Monthly balance of hotel and villa rooms Inventory.
  • Communicate room availability and other information with appropriate departments.
  • Strategize room plan to ensure maximum selling capacities and efficient check-in for guests.
  • Review all group resumes & ensure all appropriate information is communicated to crew members.
  • Be able to participate proficiently in functions outside one’s department when called upon.
  • Perform Reservation Department/office posting and filing procedures as directed.
  • Review and execute all internal reservation requests.
  • Act as administrative support to Reservations Department.
  • Become fully familiar with the Resort's seasonal and various package rates.
  • Complete projects in a timely manner as required by the Reservations Director.
  • Provide accurate information to other departments such as house counts, room status or guest service requirements.
  • Responsible for the integrity of house and guest accounts.
  • Ensure compliance with all resort policies and regulations.
  • Provide training duties as requested by the Reservations Director.
  • Provide other services as requested by Reservations Management or other Management

QUALIFICATIONS:

  • Must be neat, clean, well-groomed, courteous, and possess a pleasing personality.
  • Must have a good rapport with people and have a genuine concern for the guest's well-being.
  • Applicants must have a high school diploma, preferably with some college or technical training.
  • One year's experience as a Front Desk/Reservations Supervisor, or at least two years’ experience as a
  • Front Desk or Reservation Sales Agent to be considered.
  • Knowledge of foreign languages (Spanish, German, and French) will be considered a definite plus.

PHYSICAL REQUIREMENTS:

On a continuous basis, sitting or standing at a desk for long periods of time in front of a computer screen; intermittently twist to reach equipment or supplies surrounding desk; perform simple grasping and fine manipulation; use telephone and computer keyboard on a daily basis; occasionally lift and carry items weighing up to 50 pounds.

Hawks Cay Resort is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws.

##INDHC


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