Reservation Assistant Jobs in Indiana (NOW HIRING)

The essential functions of this role are as follows:

• Responsible for overseeing daily operations of a mid to large sized DNR property in the absence of and in coordination with the property manager.
• Assist with planning, coordinating, implementing, and directing the natural resource management, cultural/historic resource management, fish & wildlife management, fish culture, and/or timber management practices and procedures.
• Assist with the planning, coordinating, implementing, and directing public use activities on the property which may include hunting, wildlife viewing, camping, hiking, swimming, boating, biking, off-road vehicle driving, etc.
• May direct, supervise, inspect, and monitor Inn maintenance, construction projects and repairs.
• Assist in the development, implementation and tracking of a biennial budget and administrates operating, preventive maintenance and rehabilitation funds to facilitate operations under direction of the property manager. 
• Direct and monitor construction, maintenance and repair projects using both in-house, temporary and contract labor.
• May be responsible for, upon receiving direction from the property manager, reporting, directing, monitoring, reconciling, and reporting revenue and fee collection(s), donations, change funds, resale accounts, etc.
• May assist the property manager with operation of a camping program that might include multiple types of camping, campgrounds and / or many camp sites.  Responsibilities include sales, revenue collection, central reservation system operation and troubleshooting, customer service, entrance control, and visitor services.
• Represent the property and department with local partnerships and organizations by attending meetings and events that benefit the facility both in cooperation with the property manager and as the manager’s proxy.
• Assist with overseeing and evaluating interpretive services including naturalist, educational programming and general programming for visitors, school groups and off-site locations on natural and cultural history, display development and maintenance of interpretive signage, and operations of a visitor center.
• Required to serve in on call status for emergency response.
• Monitors security and safety operations provided by property personnel and makes decisions on when law enforcement and/or other emergency services are required in conjunction with or in the absence of the property manager.
• Ensure the safe operation and maintenance of heavy vehicles, heavy equipment, light trucks and cars, commercial mowing equipment, farm equipment, power equipment and hand tools.
• Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
• Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.  

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Be willing to travel with reasonable accommodation. 
• Required to live onsite when housing is available.
• Required to be “on call” 24 hours a day.
• Working knowledge of best practices in regards to resource management.
• Ability to hire, direct, train, develop, motivate, discipline and evaluate a diverse range of employees with varying levels of skill to meet operational demands.
• Ability to communicate effectively with superiors, staff, visitors, customers, media, special interest groups, vendors and other governmental agencies to promote department and division goals, satisfy needs of the organization, and to present a positive public image.
• Working knowledge of current and historical construction methods, construction management and construction industry standards to include: excavating, aggregate, concrete, carpentry (framing through finish), electrical, plumbing, HVAC, code compliance and safety, etc.
• Working knowledge and ability to supervise the operation, maintenance and repair of construction equipment, commercial mowing equipment, light trucks and sedans, power and hand tools.
• Working knowledge of and the ability to apply the principles of recreation management, forestry, and fish & wildlife science to meet goals and objectives.
• Ability to work independently with minimal supervision in directing property operations according to established guidelines.
• Possess organizational skills in planning and coordinating a variety of projects simultaneously.
• Ability to maintain strict adherence to confidential requests, especially when dealing with personnel issues.
• Ability to delegate work, set clear direction, and manage workflow.
• Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.

A Bachelor’s degree in Natural Resources, Fish & Wildlife Management, Forestry, Biology, Business Administration, Recreation, or a closely related field.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.