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Research Call Center Jobs (NOW HIRING)

Oxford Solutions

Call Center Representative

Altoona, PA · On-site

$15.75 - $19.75/hr

Part-Time Customer Service Representative (Call Center / Data Processing) Onsite | Monday-Wednesday ... In this role, you will support refund-related inquiries, research customer issues, and process ...

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Job Category: POC Operations Requisition Number: CALLC001887 Posted: March 12, 2024 ... clarification, research, and delivering prompt and optimal solutions. * Acting as the primary ...

Network Temp Inc

Call Center Representative

Bronx, NY · On-site

$16.75 - $20.75/hr

Call Center Representative Primary duties include answering questions, resolving complaints, and ... They must be skilled in de-escalation, documentation, research, be organized and demonstrate ICARE ...

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

Research, identify, and resolve customer complaints using applicable software * Process orders ... Call Center Agent Qualifications and Skills * High school diploma or equivalent * Proficient in ...

RejuvenX

Call Center Representative

Port Charlotte, FL · On-site

$14.50 - $18/hr

Identifying patients' needs, clarify information, research every issue and providing solutions Job brief We are looking for a Call Center Representative that will be the liaison between our company ...

RejuvenX

Call Center Representative

Port Charlotte, FL

$14.50 - $18/hr

Identifying patients' needs, clarify information, research every issue and providing solutions Job brief We are looking for a Call Center Representative that will be the liaison between our company ...

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

Research, identify, and resolve customer complaints using applicable software * Process orders ... Call Center Agent Qualifications and Skills * High school diploma or equivalent * Proficient in ...

Network Temp Inc

Call Center Representative

Bronx, NY · On-site

$28 - $29/hr

Additional Notes: Onsite Our Call center agents need customer service skills, should have ... They must be skilled in de-escalation, documentation, research, be organized and demonstrate ICARE ...

Network Temp Inc

Call Center Representative

New York, NY · On-site

$28 - $29/hr

Additional Notes: Onsite Our Call center agents need customer service skills, should have ... They must be skilled in de-escalation, documentation, research, be organized and demonstrate ICARE ...

Virginia Eye Institute

Call Center Representative

Richmond, VA · On-site

$15.75 - $19.75/hr

Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions and * Maintains call center database by entering information * Enhances ...

Virginia Eye Institute

Call Center Representative

Richmond, VA · On-site

$15.75 - $19.75/hr

Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions and * Maintains call center database by entering information * Enhances ...

esr

Call Center Representative

Richmond, VA · On-site

$15.75 - $19.75/hr

Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions and * Maintains call center database by entering information * Enhances ...

The Jenkins Organization

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Call Center Agent At the Jenkins Organization, Inc., we're passionate about the RV Resort industry ... Conduct research using available resources to provide the necessary information. * Manage and ...

ITCON Services

Call Center Operator

Bethesda, MD · On-site

Call Center Operator Position We are seeking dedicated Call Center Operators to support emergency ... If you're ready to play a vital role in supporting the NIH research community and keeping critical ...

esr

Call Center Representative

Richmond, VA · On-site

$15.75 - $19.75/hr

Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions and * Maintains call center database by entering information * Enhances ...

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All JobsResearch Call Center Jobs

Research Call Center information

How can I make 2000 a week working from home?

A research call center job can potentially pay $2,000 a week if it involves high-volume outbound calls, specialized knowledge, or commission-based incentives. Achieving this income typically requires full-time hours, strong communication skills, and experience with customer or client interactions. Earning this amount consistently may also involve multiple roles or additional side projects within the call center environment.

What are the key skills and qualifications needed to thrive as a Research Call Center Representative, and why are they important?

To thrive as a Research Call Center Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and survey tools is typically required. Active listening, patience, and problem-solving abilities are critical soft skills for engaging respondents and maintaining data quality. These competencies ensure accurate data collection, positive respondent experiences, and the overall success of research projects.

What are some common challenges faced by professionals working in a research call center, and how can they be addressed?

Professionals in a research call center often encounter challenges such as handling high call volumes, engaging respondents who may be reluctant to participate, and maintaining data accuracy under pressure. To address these challenges, effective time management, clear communication skills, and thorough training on survey protocols are essential. Additionally, supportive team structures and regular feedback sessions help staff continuously improve their techniques and cope with the sometimes repetitive nature of the work.

What jobs pay $2000 a day?

Research call center jobs typically do not pay $2000 a day; such high daily earnings are usually associated with specialized roles like high-level consultants, executive recruiters, or freelance professionals in fields such as consulting, finance, or technology. These roles often require extensive experience, advanced skills, or certifications and may involve project-based or commission-based compensation structures.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management may also offer higher compensation, especially with relevant experience and certifications.

What is a research call center?

A research call center is a specialized facility where agents conduct telephone-based surveys, interviews, or data collection on behalf of research organizations, universities, or companies. The primary goal is to gather accurate information from participants for market research, public opinion polling, academic studies, or customer feedback initiatives. Unlike traditional call centers focused on customer service or sales, research call centers emphasize data accuracy, respondent confidentiality, and adherence to research protocols. Agents are often trained in interview techniques and may work on a variety of projects depending on the needs of their clients.

What job makes $10,000 a month without a degree?

A research call center role typically does not pay $10,000 a month without significant experience or specialized skills. High earnings in such roles are uncommon; most well-paying jobs at that level usually require advanced skills, certifications, or management responsibilities. Opportunities for high income without a degree are more often found in sales, entrepreneurship, or specialized trades.

What is the difference between Research Call Center vs Customer Service Representative?

AspectResearch Call CenterCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes specialized trainingHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, office settings, remote optionsCall centers, retail, office settings, remote options
Employer & Industry UsageMarket research firms, survey companies, academic institutionsRetail, telecom, banking, service industries
Common Search & Comparison IntentUnderstanding research-focused call rolesCustomer support and service roles

The Research Call Center primarily focuses on conducting surveys, gathering data, and supporting research projects, often requiring analytical skills. Customer Service Representatives handle client inquiries, resolve issues, and provide product or service information. While both roles involve call center environments and similar credentials, their core functions differ significantly, with Research Call Centers emphasizing data collection and analysis, and Customer Service focusing on client support and satisfaction.

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What job categories do people searching Research Call Center jobs look for? The top searched job categories for Research Call Center jobs are:
Research Call Center jobs near you
Call Center Representative

Call Center Representative

Oxford Solutions

Altoona, PA • On-site

$15.75 - $19.75/hr

Other

Posted yesterday

Job description

Part-Time Customer Service Representative (Call Center / Data Processing)
Onsite | Monday-Wednesday, 8:00 AM-4:30 PM
Contract to Hire
Oxford Solutions is hiring aCustomer Service Representative for an onsite, contract to hire role in Altoona, PA.
This position is ideal for someone with call center or customer service experience who is comfortable working on the phone, navigating multiple computer systems, and handling detailed customer requests.
In this role, you will support refund-related inquiries, research customer issues, and process transactions while delivering professional, customer-focused service. Strong computer skills, attention to detail, and reliability are essential for success.
Responsibilities

  • Respond to customer and internal inquiries related to refunds and payment activity
  • Process refund requests, adjustments, and transfers accurately and in a timely manner
  • Research discrepancies involving credit/debit and check refunds
  • Document refund activity, including tracking larger transactions
  • Update internal teams on refund status and resolution progress
  • Maintain accurate logs, records, and supporting documentation
  • Assist with identifying trends, recurring issues, and process improvements
Qualifications
  • At least 1 year of customer service experience; call center experience strongly preferred
  • Strong computer skills with the ability to navigate multiple systems and screens
  • Working knowledge of Microsoft Word, Excel, and general PC applications
  • Professional verbal and written communication skills
  • Strong attention to detail and commitment to accuracy
  • Reliable, punctual, and comfortable working a set onsite schedule
  • Ability to remain calm, organized, and customer-focused in a fast-paced environment
  • Team-oriented and adaptable to changing priorities
Customer Service Representative (Call Center / Data Processing) - 26-00394

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