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Market Research Call Center Agent Jobs (NOW HIRING)

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the ... researching policies, and delivering effective solutions. Experience in customer service, retail ...

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the ... researching policies, and delivering effective solutions. Experience in customer service, retail ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Talkishco

Call Center Agent

Jersey City, NJ

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our ...

BeloForm Craft

Call Center Agent

Denver, CO

Call Center Agent Location: Denver, CO Job Type: Full-time We are seeking a motivated and customer-oriented Call Center Agent to join our team. As a Call Center Agent, you will be the first point of ...

Red River Credit Union

Call Center Agent

Wake Village, TX · On-site

$14 - $18.25/hr

Call Center Agent Reports To: Call Center Supervisor / Call Center Manager Basic Function: Answers telephone inquiries regarding Credit Union services and member accounts. Resolves problems ...

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

Call Center Agent Job Summary for Mysocialwiz.com Full Commission + Retirement Plan You will answer ... Research, identify, and resolve customer complaints using applicable software * Process orders ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

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Market Research Call Center Agent information

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How much do market research call center agent jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for market research call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Market Research Call Center Agent, and why are they important?

To thrive as a Market Research Call Center Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call recording systems, and survey platforms is typically required. Active listening, patience, and adaptability are crucial soft skills for building rapport and accurately collecting information from respondents. These abilities are essential to gather reliable data and maintain high-quality standards in research-driven call environments.

Is market research a high paying job?

Market research call center agents typically earn hourly wages that are around or slightly below the national average for customer service roles. While some positions offer bonuses or incentives, overall pay tends to be moderate and depends on experience, location, and the employer.

What are Market Research Call Center Agents?

Market Research Call Center Agents are professionals who conduct surveys and gather data by calling individuals or businesses on behalf of organizations. Their main role is to collect opinions, feedback, and demographic information to help companies understand market trends, customer preferences, and product effectiveness. These agents do not sell products; instead, they focus on obtaining accurate and unbiased information. The data they collect is used for research purposes to guide business decisions and marketing strategies.

What is the highest paying call center job?

In call centers, higher-paying roles include supervisory, managerial, or specialized positions such as customer service managers or technical support leads, which often require additional experience and skills. These roles typically offer higher salaries compared to entry-level agent positions, especially in industries like finance, technology, or healthcare. Advanced certifications and leadership abilities can further increase earning potential.

What are some common challenges faced by Market Research Call Center Agents, and how can they be managed?

Market Research Call Center Agents often encounter challenges such as handling high call volumes, engaging with uninterested or uncooperative respondents, and maintaining accuracy when recording survey data. To manage these challenges, agents typically receive thorough training on effective communication techniques and data entry best practices. Additionally, supportive supervisors and structured workflows help agents stay motivated and ensure quality results. Regular feedback and team meetings also foster a collaborative environment where agents can share strategies and learn from each other.

What is the difference between Market Research Call Center Agent vs Customer Service Representative?

AspectMarket Research Call Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in research techniquesHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers conducting surveys and researchCall centers or retail settings assisting customers
Employer & Industry UsageMarket research firms, survey companiesRetail, telecom, banking, and service industries
Common Search & ComparisonYesYes

While both roles involve phone communication, Market Research Call Center Agents focus on conducting surveys and gathering data for research purposes, whereas Customer Service Representatives assist customers with inquiries, complaints, and support. The credentials and work environment overlap, but their primary functions and employer types differ.

How much does a market researcher get paid?

A market research call center agent typically earns between $12 and $20 per hour, depending on experience, location, and employer. Some roles may offer additional incentives or bonuses for meeting targets or working specific hours.

What qualifications do I need to be a market researcher?

To be a market researcher, candidates typically need a bachelor's degree in marketing, business, statistics, or a related field. Strong analytical skills, proficiency with data analysis tools like Excel or SPSS, and good communication abilities are also important for collecting and interpreting data effectively.
More about Market Research Call Center Agent jobs
What cities are hiring for Market Research Call Center Agent jobs? Cities with the most Market Research Call Center Agent job openings:
What states have the most Market Research Call Center Agent jobs? States with the most job openings for Market Research Call Center Agent jobs include:
What job categories do people searching Market Research Call Center Agent jobs look for? The top searched job categories for Market Research Call Center Agent jobs are:
Market Research Call Center Agent jobs near you
Infographic showing various Market Research Call Center Agent job openings in the United States as of July 2026, with employment types broken down into 69% Full Time, 23% Part Time, and 8% Contract. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Market Research Call Center Associate

Market Research Call Center Associate

Precision Opinion

Las Vegas, NV • On-site

$14/hr

Full-time, Part-time

Re-posted 15 days ago

Job description

CALL CENTER FOR MARKET RESEARCH & SURVEY DATA COLLECTION - NO SELLING INVOLVED.
Precision Opinion is a leading market research company collecting data by phone for a variety of state and federal studies!
We've Moved! We are in Central Las Vegas in a newly renovated State of the Art Call Center.
After completing training, you will earn $14 an hour for non-federal health care and political studies after completing a short paid training. No experience necessary and we pay for training!
We offer:
  • Flexible Shifts Available from 9 AM - 9 PM
  • Part time and full time schedules available
  • Free Coffee and Espresso Bar
  • Paid every Friday
  • Easy work in clean and vibrant environment
  • No selling involved
  • Openings available for Bi-Lingual Spanish - English
  • Public transportation access nearby

Qualifications:
  • Ability to read and speak clearly over the phone
  • Proof of eligibility to work in the United States - two valid forms of ID.
  • Must be at least 18 years of age

Apply