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Market Research Call Center Agent Jobs (NOW HIRING)

Alphabe Insight

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. We are ...

E-Solutions

Call Center Agent

South Charleston, WV · On-site

$13 - $17.25/hr

Call Center Agent We are hiring Call Center Agent with the following skillset Key Responsibilities * Promote and retain company products and services. * Handle inbound and outbound retention-related ...

ACD Connect

Remote Call Center Agent

$10/hr

  • Retirement

The Call Center agent's position handles answering incoming calls from customers, respond to ... Research required information using available resources * Research, identify, and resolve customer ...

Alphabe Insight

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Alphabe Insight

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

BeloForm Craft

Call Center Agent

Denver, CO

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call Center Agent Location: Denver, CO Job Type: Full-time We are seeking a motivated and customer-oriented Call Center Agent to join our team. As a Call Center Agent, you will be the first point of ...

Doherty

Call Center Agent

Saint Augusta, MN · On-site

$17/hr

  • Medical

Call Center Agent Location: Remote Compensation: $17.00 per hour - paid weekly Job Type: Temporary or Temp-to-hire About the Opportunity Doherty Staffing Solutions is hiring Call Center Agents for a ...

GSG

Call Center Agent

Minneapolis, MN · On-site

$15.75 - $20.50/hr

  • PTO

Call Center Agent Minneapolis, Minnesota, United States About the Job Are you a people person with a talent for communication? We're looking for Call Center Agents to join our inbound support team ...

HawaiiUSA Federal Credit Union

Call Center Agent

Pearl City, HI · On-site

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Effectively deals with member concerns which may include researching, determining possible accuracy ... market data. Offered pay may vary depending on the candidate's experience, skills, and other ...

Air Conditioning Contractor

Call Center Agent

Clinton, MI · On-site

$17 - $21/hr

Call Center Agent The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Call ...

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

Call Center Agent Job Summary for Mysocialwiz.com Full Commission + Retirement Plan You will answer ... Research, identify, and resolve customer complaints using applicable software * Process orders ...

Cahaba Medical Care

Call Center Agent

Centreville, AL · On-site

$13.75 - $18.25/hr

  • Retirement

Call Center Agent Reports to: Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate, schedule and complete registration for ambulatory outpatient visits.

Catch Vibe Voice

Call Center Agent

Orlando, FL · On-site

$14 - $18.50/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

Call Center Agent Job Summary for Mysocialwiz.com Full Commission + Retirement Plan You will answer ... Research, identify, and resolve customer complaints using applicable software * Process orders ...

Outdoor Adventures, Inc.

Call Center Agent

Bay City, MI

$13.75 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be ...

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Showing results 21-40

All JobsMarket Research Call Center Agent Jobs

Market Research Call Center Agent information

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$10

$17

$25

How much do market research call center agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for market research call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a market research call center agent?

Market Research Call Center Agents are professionals who conduct surveys and gather data by calling individuals or businesses on behalf of organizations. Their main role is to collect opinions, feedback, and demographic information to help companies understand market trends, customer preferences, and product effectiveness. These agents do not sell products; instead, they focus on obtaining accurate and unbiased information. The data they collect is used for research purposes to guide business decisions and marketing strategies.

What are the key skills and qualifications needed to thrive as a market research call center agent?

To thrive as a Market Research Call Center Agent, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call recording systems, and survey platforms is typically required. Active listening, patience, and adaptability are crucial soft skills for building rapport and accurately collecting information from respondents. These abilities are essential to gather reliable data and maintain high-quality standards in research-driven call environments.

What are some common challenges faced by market research call center agents, and how can they be managed?

Market Research Call Center Agents often encounter challenges such as handling high call volumes, engaging with uninterested or uncooperative respondents, and maintaining accuracy when recording survey data. To manage these challenges, agents typically receive thorough training on effective communication techniques and data entry best practices. Additionally, supportive supervisors and structured workflows help agents stay motivated and ensure quality results. Regular feedback and team meetings also foster a collaborative environment where agents can share strategies and learn from each other.

What is the difference between Market Research Call Center Agent vs Customer Service Representative?

AspectMarket Research Call Center AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in research techniquesHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers conducting surveys and researchCall centers or retail settings assisting customers
Employer & Industry UsageMarket research firms, survey companiesRetail, telecom, banking, and service industries
Common Search & ComparisonYesYes

While both roles involve phone communication, Market Research Call Center Agents focus on conducting surveys and gathering data for research purposes, whereas Customer Service Representatives assist customers with inquiries, complaints, and support. The credentials and work environment overlap, but their primary functions and employer types differ.

Is a market research call center agent a stressful job?

A market research call center agent's job can be stressful due to high call volumes, strict performance targets, and dealing with unresponsive or difficult respondents. However, stress levels vary depending on the work environment, individual resilience, and support from supervisors. Good communication skills and time management can help mitigate stress in this role.

Is market research call center agent well paid?

Market research call center agents typically earn an hourly wage that aligns with industry standards, often ranging from minimum wage to slightly above, depending on experience and location. Some positions may offer additional incentives or bonuses for performance, but overall pay tends to be moderate compared to other call center roles.
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Market Research Call Center Agent jobs near you
Infographic showing various Market Research Call Center Agent job openings in the United States as of August 2026, with employment types broken down into 5% As Needed, 65% Full Time, 25% Part Time, and 5% Contract. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent

Alphabe Insight

Detroit, MI • On-site

$13.75 - $18/hr

Other

Posted 18 days ago

Job description

Call Center Agent

At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.

Job Description

We are seeking a dedicated and motivated Call Center Agent to join our dynamic customer service team. As a Call Center Agent, you will be the primary point of contact for our customers, handling inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This role requires excellent communication skills, patience, and a problem-solving mindset to effectively manage incoming calls and deliver accurate information.

Responsibilities:

  • Handle incoming customer calls promptly and professionally.
  • Provide accurate information regarding products, services, and policies.
  • Resolve customer complaints and issues efficiently to ensure satisfaction.
  • Document all interactions and maintain detailed records in the customer database.
  • Collaborate with team members and management to improve customer service processes.
Qualifications

Requirements:

  • Excellent verbal communication and active listening skills.
  • Ability to work in a fast-paced and high-volume call environment.
  • Strong problem-solving abilities and a customer-focused attitude.
  • Proficiency with computer systems and customer management software.
Additional Information
  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

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