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Representative Night Jobs (NOW HIRING)

Trinity Health

$16.50 - $21.25/hr

Night Shift Description: Job Title: Patient Access Rep Employment Type: Part Time Shift: 24hrs/wk, night shift 11p-7a. Rotating weekend and holiday requirements. Location: Nazareth Hospital ...

Trinityhealth

$16.50 - $21.25/hr

Night Shift Description: Job Title: Patient Access Rep Employment Type: Part Time Shift: 24hrs/wk, night shift 11p-7a. Rotating weekend and holiday requirements. Location: Nazareth Hospital ...

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All JobsRepresentative Night Jobs

Representative Night information

What are some common challenges faced by a Representative Night and how can they be managed?

One common challenge for a Representative Night is handling customer concerns or emergencies during overnight shifts when support from other departments may be limited. Staying organized, having strong problem-solving skills, and being familiar with escalation protocols can help manage these situations effectively. Additionally, maintaining clear communication with both customers and daytime staff ensures continuity of service and helps resolve issues swiftly. Adjusting to a nocturnal work schedule may also require personal strategies to maintain energy and focus throughout the shift.

What is the difference between Representative Night vs Customer Service Representative?

AspectRepresentative NightCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentNight shifts, call centers, or retail settings operating during evening hoursDay shifts, call centers, retail stores, or office environments
Industry UsageRetail, hospitality, or call centers with 24-hour operationsRetail, telecommunications, banking, and service industries
Common Search/ComparisonRepresentative Night vs Customer Service Representative

Representative Night roles typically involve working evening or overnight shifts in retail or call center environments, focusing on customer support during off-hours. Customer Service Representatives usually work during daytime hours, providing assistance in various industries. While both roles require strong communication skills and similar credentials, their work hours and environments differ significantly, catering to different customer needs and business operations.

What are the key skills and qualifications needed to thrive as a Representative Night, and why are they important?

To thrive as a Representative Night, you generally need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer management systems, telephone systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are important soft skills for this role. These skills are essential for effectively assisting customers, managing inquiries during off-peak hours, and ensuring smooth operational continuity overnight.

What are Representative Night jobs?

Representative Night jobs typically involve working as a customer service or support representative during overnight or late evening shifts. These professionals handle inquiries, resolve issues, and provide assistance to customers outside of standard business hours. The role often requires strong communication skills, the ability to work independently, and adaptability to night shift schedules. Employers may include call centers, hospitality businesses, healthcare organizations, or any company that offers 24/7 support.
What cities are hiring for Representative Night jobs? Cities with the most Representative Night job openings:
What are the most commonly searched types of Representative jobs? The most popular types of Representative jobs are:
What states have the most Representative Night jobs? States with the most job openings for Representative Night jobs include:
Representative Night jobs near you

Full Time Guest Service Representative/Night Auditor

Schulte Companies

Laramie, WY

$13.50 - $16.75/hr

Full-time

Medical, Life, Retirement, PTO

Posted 26 days ago

Job description

Hilton Garden Inn who is managed by Schulte Hospitality Groupis seeking a dynamic, service-orientedGuest Service Representative/Night Auditorto join our team!SHGis an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you?When you joinSHGyou'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!SHGprovides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company:Schulte Hospitality Groupis a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

  • Greets guests as they arrive, focus on personal recognition
  • Reviews arrival lists daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
  • Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
  • Keep front desk area clean and organized.
  • Assisting with lobby activation as needed.
  • Utilize proper procedures when handling guest PPI data.
  • Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
  • Attends promptly to guest needs and inquiries
  • Perform various other duties as assigned
  • Perform various other duties as assigned to meet business objectives
  • Cross train as a fill in as a Night Auditor when coverage is needed, this involves working over night from 11pm-7am.

EDUCATION AND EXPERIENCE

  • Minimum of one (1) year in Front Desk Operations
  • In-depth knowledge of hotel Front Desk operations
  • Minimum of High School education

KNOWLEDGE, SKILLS AND ABILITIES

  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment.This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.

About Schulte

Sourced by ZipRecruiter

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Social media

Facebook

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