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Representative Night Jobs in Florida (NOW HIRING)

Gale Hotels

Night Auditor

Miami, FL · On-site

$14.25 - $19.25/hr

Night Auditor - Condo Hotel Operations The Night Auditor is responsible for completing the ... The physical demands described here are representative of those that must be met by an employee to ...

Gale Hotels

Night Auditor

Miami, FL

$14.25 - $19.25/hr

Night Auditor - Condo Hotel Operations Department: Front Office FLSA Status: Non-Exempt SUMMARY ... The physical demands described here are representative of those that must be met by an employee to ...

Miami Hotel and Residences

Night Auditor

Miami, FL · On-site

$14.25 - $19.25/hr

Night Auditor - Condo Hotel Operations Department: Front Office FLSA Status: Non-Exempt SUMMARY ... The physical demands described here are representative of those that must be met by an employee to ...

Miami Hotel and Residences

Night Auditor

Miami, FL

$14.25 - $19.25/hr

Night Auditor Condo Hotel Operations Department: Front Office FLSA Status: Non-Exempt SUMMARY: The ... The physical demands described here are representative of those that must be met by an employee to ...

Miami Hotel and Residences

Night Auditor

Miami, FL · On-site

$14.25 - $19.25/hr

Night Auditor - Condo Hotel Operations Department: Front Office FLSA Status: Non-Exempt SUMMARY ... The physical demands described here are representative of those that must be met by an employee to ...

EXPLORIA RESORTS

Night Auditor

Clermont, FL · On-site

$16.50/hr

Night Auditor As a Night Auditor at Exploria Resorts, you'll become part of a dynamic team known ... Perform all Guest Service Representative functions as required; may assist in booking room ...

CoralTree Hospitality

Night Audit

Orlando, FL · On-site

$14 - $18.75/hr

Front Desk Service Representative Provide friendly, efficient, and hospitable service at the front desk. Provide efficient and friendly check in and check out service. Run the night audit process ...

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All JobsRepresentative JobsRepresentative Night JobsRepresentative Night Jobs in Florida

Representative Night information

What are some common challenges faced by a representative night and how can they be managed?

One common challenge for a Representative Night is handling customer concerns or emergencies during overnight shifts when support from other departments may be limited. Staying organized, having strong problem-solving skills, and being familiar with escalation protocols can help manage these situations effectively. Additionally, maintaining clear communication with both customers and daytime staff ensures continuity of service and helps resolve issues swiftly. Adjusting to a nocturnal work schedule may also require personal strategies to maintain energy and focus throughout the shift.

What is the difference between Representative Night vs Customer Service Representative?

AspectRepresentative NightCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentNight shifts, call centers, or retail settings operating during evening hoursDay shifts, call centers, retail stores, or office environments
Industry UsageRetail, hospitality, or call centers with 24-hour operationsRetail, telecommunications, banking, and service industries
Common Search/ComparisonRepresentative Night vs Customer Service Representative

Representative Night roles typically involve working evening or overnight shifts in retail or call center environments, focusing on customer support during off-hours. Customer Service Representatives usually work during daytime hours, providing assistance in various industries. While both roles require strong communication skills and similar credentials, their work hours and environments differ significantly, catering to different customer needs and business operations.

What are the key skills and qualifications needed to thrive as a representative night?

To thrive as a Representative Night, you generally need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer management systems, telephone systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are important soft skills for this role. These skills are essential for effectively assisting customers, managing inquiries during off-peak hours, and ensuring smooth operational continuity overnight.

What is a representative night?

Representative Night jobs typically involve working as a customer service or support representative during overnight or late evening shifts. These professionals handle inquiries, resolve issues, and provide assistance to customers outside of standard business hours. The role often requires strong communication skills, the ability to work independently, and adaptability to night shift schedules. Employers may include call centers, hospitality businesses, healthcare organizations, or any company that offers 24/7 support.
What are the most commonly searched types of Representative jobs in Florida? The most popular types of Representative jobs in Florida are:
What cities in Florida are hiring for Representative Night jobs? Cities in Florida with the most Representative Night job openings:
Representative Night jobs near you

Guest Service Representative - Night Auditor

LBA Hospitality

Clearwater, FL • On-site

$12.50 - $15.25/hr

Part-time

Re-posted 13 days ago

Job description

Job Type
Part-time
Description
Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Executes selling strategies to enhance the hotel revenue.
Responsible for the total front office operations: Acts as Manager on Duty, responds immediately to guest requests, represents the hotel in the late evening and early morning hours, maintains thorough communication with management staff.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.
  • Prior experience in accounting, sales, telesales, service or guest relations type of industry preferred
  • High school diploma or equivalent.

SUMMARY OF ESSENTIAL JOB FUNCTIONS
  • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
  • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
  • Must be able to stand for eight hours, bend, stretch, reach.
  • Must be able to see and hear.
  • Must be able to communicate with other associates and/or guests.

Requirements
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:
  • Manager on Duty functions.
  • Cash and credit card handling, balancing charges
  • Safety and security measures
  • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
  • Frequent Stay Program
  • Reservations procedures including cancellations and "walking" guest
  • Phone etiquette and answering procedures
  • Area shopping, dining, entertainment and travel directions to assist guest inquiries.
  • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.

Skills:
  • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
  • Proficient in written and verbal English
  • Problem solving and conflict resolution skills

Abilities:
  • Multi task, remain associate and guest service centric.
  • Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.
  • Assist with guest issues with professionalism, maintaining hospitable attitude.
  • Able to work unsupervised and be productive at all times, even overnight.

SPECIFIC RESPONSIBILITIES
  1. Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
  2. Promote and sell services/amenities of the hotel.
  3. Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
  4. Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual.
  5. Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
  6. Check all credit cards for validity before the end of the shift.
  7. Learn and utilize PMS.
  8. Ensure all cash, check and miscellaneous departments are in balance at shifts end.
  9. Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc.
  10. Have a thorough working knowledge of emergency procedures.
  11. Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
  12. Report any unusual occurrences or request to the manager.
  13. Maintain stock/cleanliness of the Market area if applicable.
  14. Maintain certification from a responsible vendor training if alcohol is served.
  15. Be flexible in regard to work schedule.
  16. Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards.
  17. Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.

WORKING CONDITIONS/SPECIAL REQUIREMENTS
  • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
  • Standing, walking for long periods of time while maintaining a friendly professional image.
  • May be required to work any day/shift, including weekends.
  • Must be able to work a night shift schedule

POSITIONS FOR POSSIBLE ADVANCEMENT
  • Assistant General Manager
  • Guest Service Manager
  • Guest Service Supervisor

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

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