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Remote Workforce Management Scheduler Jobs in Florida

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

... remote workforce enablement, to position NinjaOne as the ideal solution. * Relationship Management: Build strong, long-term partnerships with public sector IT teams and procurement officials ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

... remote workforce enablement, to position NinjaOne as the ideal solution. * Relationship Management: Build strong, long-term partnerships with public sector IT teams and procurement officials ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

... remote workforce enablement, to position NinjaOne as the ideal solution. * Relationship Management: Build strong, long-term partnerships with public sector IT teams and procurement officials ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

... remote workforce enablement, to position NinjaOne as the ideal solution. * Relationship Management: Build strong, long-term partnerships with public sector IT teams and procurement officials ...

The Core Institute

Medical Scheduler (PT)

Jacksonville, FL · Remote

$16.25 - $20.50/hr

... managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment. Key Responsibilities * Schedule consultations and ...

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Remote Workforce Management Scheduler information

What are the key skills and qualifications needed to thrive as a Remote Workforce Management Scheduler, and why are they important?

To thrive as a Remote Workforce Management Scheduler, you need strong analytical skills, attention to detail, and experience with workforce planning, often backed by a relevant degree or experience in operations or HR. Familiarity with workforce management software such as Kronos, NICE, or Verint, as well as proficiency in Excel and scheduling tools, is typically required. Excellent communication, problem-solving abilities, and time management are vital soft skills for collaborating with remote teams and adapting to changing staffing needs. These skills ensure effective staff allocation, optimize productivity, and maintain service levels in a virtual work environment.

How does a Remote Workforce Management Scheduler collaborate with team leads and agents to optimize scheduling?

A Remote Workforce Management Scheduler regularly communicates with team leads to understand staffing needs, shift preferences, and upcoming business priorities. They use workforce management software to create schedules that align with forecasted workloads, ensuring adequate coverage while considering employee availability and preferences. Frequent check-ins with both agents and managers help address real-time changes, such as call volume spikes or last-minute absences, and adjust schedules accordingly. This collaborative approach helps maintain productivity and work-life balance in a remote environment.

What does a Remote Workforce Management Scheduler do?

A Remote Workforce Management Scheduler is responsible for planning, coordinating, and optimizing staff schedules for remote teams. They use specialized software to forecast staffing needs, assign shifts, and ensure adequate coverage while considering employee availability and compliance rules. This role helps organizations maintain efficient operations, improve productivity, and provide better service by making sure the right people are scheduled at the right times. Remote Workforce Management Schedulers often analyze data and adjust schedules in real time to accommodate changes in demand or unforeseen absences.

What is the difference between Remote Workforce Management Scheduler vs Remote HR Coordinator?

AspectRemote Workforce Management SchedulerRemote HR Coordinator
CredentialsScheduling certifications, HRIS familiarityHR certifications, onboarding experience
Work EnvironmentFocus on scheduling and workforce planningEmployee relations, recruitment, and compliance
Employer & Industry UsageUsed in staffing, retail, healthcareUsed across corporate, healthcare, education sectors
Search & Comparison IntentScheduling, workforce planning rolesHR support, employee management roles

The Remote Workforce Management Scheduler primarily handles scheduling and workforce planning, focusing on optimizing staff shifts and availability. In contrast, the Remote HR Coordinator manages employee relations, onboarding, and HR compliance. While both roles support organizational staffing, their core responsibilities and skill sets differ, making each suited to different aspects of workforce management.

What are popular job titles related to Remote Workforce Management Scheduler jobs in Florida? For Remote Workforce Management Scheduler jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Management Scheduler jobs in Florida look for? The top searched job categories for Remote Workforce Management Scheduler jobs in Florida are:
What cities in Florida are hiring for Remote Workforce Management Scheduler jobs? Cities in Florida with the most Remote Workforce Management Scheduler job openings:
Remote Workforce Management Scheduler jobs near you
Infographic showing various Remote Workforce Management Scheduler job openings in Florida as of May 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 37% Physical, 25% Hybrid, and 38% Remote job distribution.
Customer Success Manager, SLED

Customer Success Manager, SLED

NinjaOne

Tampa, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

About the Role 
As a SLED Customer Success Manager at NinjaOne, you will play a pivotal role in driving long-term value and growth within state, local government, and education (SLED) accounts. You’ll serve as the primary point of contact for key public sector clients, ensuring they fully realize the benefits of NinjaOne’s IT management solutions while helping them modernize their IT infrastructure, enhance cybersecurity, and improve operational efficiency. 
Your deep understanding of the unique challenges in the public sector, including budget cycles, procurement processes, and compliance requirements, will enable you to act as a strategic advisor. You’ll identify cross-sell and up-sell opportunities, drive product adoption, and support agencies and institutions in maximizing their technology investments. 
This role requires a strong background in SLED account management, public sector IT solutions selling, and customer success, with a proven track record of managing complex sales cycles within government and education organizations. 
  
Location: Hybrid in-office (Tampa, FL or Austin, TX) – 4 days per week (Mon, Tues, Thurs, & Fri) 
  
What You’ll Be Doing 
  • SLED Account Growth & Retention: Manage a portfolio of state, local government, and education clients, identifying opportunities to expand partnerships and support their evolving IT needs. 
  • Public Sector Advisory: Act as a trusted advisor to government IT leaders, school districts, and higher education institutions, helping them navigate budget constraints, procurement processes, and regulatory compliance. 
  • Cross-Sell & Up-Sell Strategy: Identify opportunities to expand NinjaOne’s presence within public sector organizations by aligning our RMM, endpoint management, cybersecurity, and automation solutions with their strategic IT initiatives. 
  • Consultative Selling: Understand the specific challenges of SLED IT environments, including legacy system modernization, cybersecurity mandates, and remote workforce enablement, to position NinjaOne as the ideal solution. 
  • Relationship Management: Build strong, long-term partnerships with public sector IT teams and procurement officials, ensuring they stay engaged and informed on best practices, new features, and funding strategies. 
  • Government Procurement & Contracts: Work closely with NinjaOne’s legal and finance teams to navigate RFPs, cooperative purchasing agreements, and public sector buying contracts. 
  • Forecasting & Reporting: Utilize Salesforce to track opportunities, forecast revenue, and manage customer engagement, ensuring alignment with public sector sales cycles and budget planning periods. 
  • Market Intelligence: Stay up to date on SLED technology trends, government initiatives, and education IT funding sources to position NinjaOne as a strategic technology partner. 
  
About You 
  • Public Sector Experience: You have a proven track record of selling IT solutions to state & local governments or education institutions, with a strong understanding of government procurement processes, budget cycles, and compliance regulations. 
  • Proven Sales & Growth Track Record: You have successfully expanded accounts in SLED markets, identified upsell/cross-sell opportunities, and helped organizations modernize their IT operations. 
  • Consultative Approach: You excel at understanding government and education IT needs and aligning technology solutions to drive efficiency, security, and compliance. 
  • Exceptional Communication & Relationship Management: You can engage effectively with public sector IT leaders, procurement officials, and education administrators, translating complex IT challenges into business value discussions. 
  • Problem-Solver: You proactively address funding challenges, security concerns, and modernization roadblocks, helping agencies and institutions stay on track with their IT transformation goals. 
  • IT Industry Knowledge: Familiarity with public sector IT frameworks, cybersecurity mandates (NIST, CJIS, FERPA), and funding sources (E-Rate, CARES, ARPA, state/local grants) is a strong plus. 
  • Bachelor’s Degree (Preferred): Or equivalent experience in IT, Public Administration, Business, or a related field. 
  • Proficiency in Salesforce & CRM Best Practices. 
  • If you’re passionate about helping state, local, and education organizations modernize their IT infrastructure and enhance service delivery, we’d love to hear from you! 
About us 
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.  
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.  
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
  
What You’ll Love  
  
We are a collaborative, kind, and curious community.  
We honor your flexibility needs with full-time work that is hybrid remote. 
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. 
We help you prepare for your financial future with our 401(k) plan. 
We prioritize your work-life balance with our unlimited PTO. 
We reward your work with opportunities for growth and advancement. 
Additional Information 
This position is NOT eligible for Visa sponsorship. 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. 
  
#LI-SC1 
#LI-Hybrid 
#BI-Hybrid 
  
  

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