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Remote Workforce Development Jobs in Scranton, PA

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Remote Workforce Development information

See Scranton, PA salary details

$28.7K

$65.3K

$129.2K

How much do remote workforce development jobs pay per year?

As of Jul 2, 2026, the average yearly pay for remote workforce development in Scranton, PA is $65,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $84,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Workforce Development position, and why are they important?

To thrive in Remote Workforce Development, you need expertise in talent management, training program design, and strong knowledge of remote work best practices, often backed by a degree in human resources, business, or a related field. Familiarity with digital learning platforms, HRIS systems, and certification such as SHRM or HRCI is highly valued. Excellent communication, coaching skills, and adaptability are essential for engaging and supporting distributed teams. These competencies enable you to effectively build, develop, and retain high-performing remote workforces in a dynamic environment.

How can I make 2000 a week working from home?

Remote workforce development professionals can increase earnings by specializing in high-demand skills such as project management, digital marketing, or software development, and securing contracts or freelance projects that pay premium rates. Building a strong portfolio, obtaining relevant certifications, and leveraging online platforms can help access higher-paying opportunities and reach a weekly income of $2000 or more.

How to make 10000 a month with no degree?

Remote workforce development roles often focus on skills such as communication, project management, and familiarity with remote tools like Slack or Zoom. Building expertise through online courses, certifications, and gaining experience in sales, customer support, or digital marketing can help increase earning potential to $10,000 a month, especially with advanced skills and a strong professional network.

How to make $1000 a week remotely?

Remote workforce development professionals can earn $1000 or more weekly by building skills in high-demand areas such as project management, training, or talent sourcing, and by securing contracts or freelance roles with organizations. Consistent income often requires a combination of multiple clients, strong communication skills, and experience with remote collaboration tools like Zoom or Slack.

What is a Remote Workforce Development job?

A Remote Workforce Development job focuses on training, supporting, and managing remote employees to ensure productivity and engagement. It involves designing virtual training programs, implementing remote work policies, and utilizing technology to enhance collaboration. Professionals in this role may also assess workforce needs, provide career development resources, and optimize remote work strategies to improve efficiency. The goal is to help remote employees succeed while maintaining company culture and performance standards.

What jobs pay 4000 a week without a degree?

Remote workforce development roles such as sales representatives, digital marketers, or freelance consultants can sometimes pay $4,000 or more weekly, especially with experience and client volume. These jobs often require strong communication skills, self-motivation, and proficiency with digital tools but typically do not require formal degrees.

What are typical daily responsibilities for someone in a Remote Workforce Development role?

A typical day in Remote Workforce Development involves designing and implementing virtual training programs, supporting the onboarding process for new remote hires, and assessing ongoing learning needs across distributed teams. You may coordinate with managers and department heads to identify skill gaps, organize webinars or workshops, and evaluate the effectiveness of various development initiatives. Regular collaboration with HR, IT, and team leaders is common to ensure alignment on remote work policies and employee engagement strategies. This role requires strong organizational and communication skills to manage multiple projects simultaneously and support team growth remotely.

What are the most commonly searched types of Workforce Development jobs in Scranton, PA? The most popular types of Workforce Development jobs in Scranton, PA are:
What are popular job titles related to Remote Workforce Development jobs in Scranton, PA? For Remote Workforce Development jobs in Scranton, PA, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Development jobs in Scranton, PA look for? The top searched job categories for Remote Workforce Development jobs in Scranton, PA are:
What cities near Scranton, PA are hiring for Remote Workforce Development jobs? Cities near Scranton, PA with the most Remote Workforce Development job openings:
Remote Workforce Development jobs near you
Manager, Workforce Optimization

Manager, Workforce Optimization

Berkshire Hathaway GUARD Insurance Companies

Wilkes Barre, PA • On-site, Remote

$75K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

OverviewGood Things Start Here.Good things are happening at Berkshire Hathaway GUARD Insurance Companies-an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, longterm careers.

Good Things You Can Count On.

  • Hybrid schedule: 2 days remote / 3 inoffice
  • Predictable hours (no nights, weekends, or holidays)
  • Competitive pay + generous PTO
  • Medical, dental & vision starting day one
  • 401(k), tuition reimbursement & longevity bonuses
Responsibilities

At GUARD, we are currently looking for a strategic and analytical leader to serve as Manager, Workforce Optimization. In this role, you will lead workforce planning, forecasting, scheduling, real-time performance management, process improvement, and business intelligence reporting to optimize service delivery, operational efficiency, and resource utilization.

You will partner closely with Operations, HR, Training, and other cross-functional stakeholders to deliver actionable insights, strengthen decision support, and drive continuous improvement across the organization.

What You'll Do

Workforce Planning & Forecasting

  • Build short- and long-term staffing forecasts based on call volume, workload, and business needs
  • Use historical data to improve forecast accuracy and staffing levels
  • Partner with Operations leaders to plan for seasonal trends and changing demand

Scheduling & Staffing

  • Create and manage schedules to meet service levels and control staffing costs
  • Adjust staffing throughout the day based on volume, attendance, and performance
  • Ensure schedules follow labor laws and company policies

Real-Time Monitoring

  • Oversee real-time performance, schedule adherence, and service levels
  • Make staffing adjustments during the day (e.g., volume changes, absences, system issues)
  • Provide clear updates and recommendations to Operations leaders

Reporting & Continuous Improvement

  • Track and report on forecast accuracy, staffing levels, and team performance
  • Build and maintain dashboards and reports for leadership
  • Identify inefficiencies and work with teams to improve processes

Team Leadership & Coordination

  • Manage and develop a team focused on workforce planning and reporting
  • Work with HR, Training, and Operations on hiring plans and onboarding
  • Coordinate staffing needs across departments
Qualifications

Required:

  • Bachelor's degree in Business, Operations Management, Mathematics, or a related field (or equivalent experience).
  • 5+ years of progressive leadership experience in workforce management, operations analytics, process improvement, or business intelligence reporting within a contact center or similarly complex service environment, including at least 2 years in a supervisory or managerial capacity.
  • Experience in an omnichannel contact center environment.
  • Working knowledge of SQL, Power BI, Tableau, or similar business intelligence tools to support reporting strategy, data analysis, and executive visibility.
  • Familiarity with CRM or telephony systems (e.g., RingCentral, NICE, etc.).
  • Knowledge of process improvement methodologies, such as Lean or Six Sigma, and their application to operational efficiency, workflow optimization, and service performance.
  • Strong problem-solving and analytical skills, with the ability to turn data into clear, useful insights
  • Demonstrated experience leveraging workforce management platforms (e.g., NICE IEX, CXOne, Verint, Genesys, Aspect, or equivalent) to support planning, staffing, and operational performance management.
  • Experience reviewing data and explaining key takeaways to support business decisions
  • Clear communication skills and the ability to work well with different teams
  • Advanced skills in Excel and experience using reporting or data tools

Preferred:

  • Experience supporting insurance service operations.

*Applicants must be authorized to work in the U.S. without current or future sponsorship needs*

Salary Range

$75,000-$120,000. In accordance with applicable pay transparency laws, the above range represents a good-faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

This role may be based out of any of our office locations, including:

New York, NY; Parsippany, NJ; Conshohocken, PA; WilkesBarre, PA; Alpharetta, GA; Rosemont, IL; Plano, TX; and Scottsdale, AZ. 

Travel: Up to 10% (typically 1-2 trips per month to the home office or satellite locations)

The successful candidate is expected to work in one of our offices 3 days per week and also be available for travel as required.

Employment Type: FULL_TIME

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