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Remote Workforce Analyst Jobs in Michigan (NOW HIRING)

Common Ground

Workforce Management Coordinator

Pontiac, MI · On-site +1

$53K - $62K/yr

Analyze workforce data and trends to improve efficiency and support budgeting, projects, and ... Fully remote work environment with a collaborative and supportive leadership team. * Opportunity to ...

Autodesk

This role can be fully remote or hybrid. Responsibilities * Develop and drive Autodesk's global ... Research and analyze workforce, labor market, policy,training,and credentialing trends ...

CSAA

$79K - $105K/yr

Job Title Senior Commercial Insurance Analyst - Remote Requisition Number R7696 Senior Commercial Insurance Analyst - Remote (Open) Location Arizona - Home Teleworkers Additional Locations Alabama ...

CSAA Insurance Group, a AAA Insurer

$39.50 - $54.50/hr

Job Title Business Solutions Analyst III (Guidewire) - Remote Requisition Number R7695 Business Solutions Analyst III (Guidewire) - Remote (Open) Location Arizona - Home Teleworkers Additional ...

CSAA

$39.50 - $54.50/hr

Job Title Business Solutions Analyst III (Guidewire) - Remote Requisition Number R7695 Business Solutions Analyst III (Guidewire) - Remote (Open) Location Arizona - Home Teleworkers Additional ...

Magna

Junior Purchasing Analyst

Troy, MI · On-site +1

This position will be located out of Troy MI, or remote with a travel requirement. Awareness, Unity ... At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud ...

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$30.9K

$90.7K

$139.5K

How much do remote workforce analyst jobs pay per year?

As of Jun 22, 2026, the average yearly pay for remote workforce analyst in Michigan is $90,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,600.00 and $112,000.00 per year, depending on experience, location, and employer.

What are the typical challenges faced by Remote Workforce Analysts, and how can they overcome them?

Remote Workforce Analysts often deal with the complexities of managing and tracking employee productivity across multiple locations and time zones. Maintaining accurate real-time data, ensuring effective communication among remote teams, and adapting to rapidly changing business needs are common challenges. Successful analysts use robust workforce management systems, clear reporting standards, and proactive collaboration with team leaders to overcome these obstacles. By continuously refining processes and leveraging data-driven insights, they help organizations improve efficiency and maintain high team performance in remote settings.

What are the key skills and qualifications needed to thrive in the Remote Workforce Analyst position, and why are they important?

A Remote Workforce Analyst typically needs strong analytical skills, experience in workforce management, and a background in data analysis or business administration. Familiarity with workforce management software such as NICE, Kronos, or Verint, along with advanced Excel capabilities or business intelligence platforms, is highly beneficial. Exceptional communication, problem-solving abilities, and adaptability are key soft skills that set top analysts apart. These competencies are crucial for optimizing remote workforce performance, ensuring accurate forecasting, and driving process improvements in dynamic, distributed environments.

What is a Remote Workforce Analyst job?

A Remote Workforce Analyst is responsible for monitoring, analyzing, and optimizing the performance and productivity of a remote workforce. They use data-driven insights to forecast staffing needs, track key performance metrics, and ensure operational efficiency. This role often involves using workforce management tools, creating reports, and collaborating with teams to improve scheduling and resource allocation. Their goal is to enhance employee productivity, maintain service levels, and support business objectives in a remote work environment.

What are popular job titles related to Remote Workforce Analyst jobs in Michigan? For Remote Workforce Analyst jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Workforce Analyst jobs in Michigan look for? The top searched job categories for Remote Workforce Analyst jobs in Michigan are:
What cities in Michigan are hiring for Remote Workforce Analyst jobs? Cities in Michigan with the most Remote Workforce Analyst job openings:
Remote Workforce Analyst jobs near you
Infographic showing various Remote Workforce Analyst job openings in Michigan as of June 2026, with employment types broken down into 84% Full Time, 6% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $90,710 per year, or $43.6 per hour.

Workforce Management Coordinator

Common Ground

Pontiac, MI • On-site, Remote

$53K - $62K/yr

Full-time

PTO

Posted 10 days ago

Job description

Description
Position at Common Ground
Job Title: MiCAL Workforce Management Coordinator
Schedule: Full-Time, Monday - Friday, 8:00 am - 4:00 pm
Wage: $53,000 - $62,000 annually
About You
The ideal MiCAL Workforce Management Coordinator is analytical, detail-oriented, and thrives in a fast-paced environment where priorities can shift quickly. You enjoy solving complex staffing challenges, using data to drive decisions, and collaborating with leaders to ensure the right resources are in the right place at the right time. You are comfortable working independently while supporting a fully remote, 24/7 crisis contact center operation.
About Us
Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more.
A Day in the Life
As the Workforce Management Coordinator, you will play a critical role in supporting the daily operations of the Michigan Integrated Crisis and Access Line (MiCAL). Your work will help ensure that individuals in crisis can connect with support when they need it most.
  • Build and manage staff schedules while monitoring real-time service levels and queue performance.
  • Make intra-day staffing adjustments and coordinate coverage for call-offs, PTO, and operational needs.
  • Develop staffing forecasts and workload projections to support daily operations and long-term planning.
  • Analyze workforce data and trends to improve efficiency and support budgeting, projects, and special initiatives.
  • Maintain workforce schedules, calendars, and staffing systems while coordinating trainings and non-contact activities.
  • Create and distribute workforce reports and provide guidance to leaders and staff on WFM processes and schedules.
  • Troubleshoot workforce management and scheduling system issues while partnering with leadership and vendors on resolutions.
  • Support a collaborative, mission-driven environment through effective communication, confidentiality, and special project support.

What You Need to Apply
  • Permanent year-round Michigan residency (required)
  • Bachelor's degree or an equivalent combination of education and work experience.
  • Previous experience with workforce planning using workforce management software (required)
  • Ability to interpret workforce data and apply insights to operational decision-making.
  • Experience with NiCE Workforce Management software (highly preferred)
  • Experience using forecasting tools and methodologies (highly preferred)
  • Familiarity with call center technologies and reporting (preferred)
  • Advanced computer skills and proficiency including Microsoft Excel and spreadsheet analysis (required)
  • Ability to work independently and collaboratively in a virtual environment.
  • At-home high-speed internet meeting minimum requirements and a private, distraction-free home office (required)

What Makes Us Different
  • Mission-driven, nonprofit organization dedicated to supporting individuals in crisis.
  • Opportunity to make a direct impact on the delivery of behavioral health services across Michigan.
  • Fully remote work environment with a collaborative and supportive leadership team.
  • Opportunity to shape and improve workforce planning strategies for a growing statewide program.
  • Professional growth and development opportunities.
  • A culture that values innovation, teamwork, and mental and behavioral health support for all.

For your hard work
  • Generous Paid Time Off
  • Employer sponsored benefit and wellness plans (including 16% fringe pay, Calm App, etc.)
  • Competitive wages

Our Mission
Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone.
Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability, or veteran status, among other factors.
Find out more at https://commongroundhelps.org

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