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Remote Workforce Analyst Jobs in Detroit, MI (NOW HIRING)

Pyrovio

Business Analyst (Remote)

Ann Arbor, MI · Remote

  • Medical

  • Retirement

  • PTO

Are you a Business Analyst with a desire to work with a rapidly growing company helping Fortune 500 companies achieve performance excellence? Must be a US Citizen or hold Green Card Status. About Us:

PharMerica

Sr Human Resources Business Partner

Detroit, MI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote position. What We Offer: * Benefits start on the 1st day of the month following 30 ... Leverages advanced workforce analytics (turnover, engagement, performance, productivity trends) to ...

PharMerica

Sr Human Resources Business Partner

Detroit, MI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote position. What We Offer: * Benefits start on the 1st day of the month following 30 ... Leverages advanced workforce analytics (turnover, engagement, performance, productivity trends) to ...

BrightSpring

Sr Human Resources Business Partner

Detroit, MI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote position. What We Offer: * Benefits start on the 1st day of the month following 30 ... Leverages advanced workforce analytics (turnover, engagement, performance, productivity trends) to ...

Danaher

DBSL, Digital (U.S.A. Remote with 50% Travel)

Detroit, MI · On-site +1

$115K - $155K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience leveraging Artificial Intelligence, machine learning, advanced analytics, automation ... At IDT we believe in designing a better, more sustainable workforce. We recognize the benefits of ...

Huntington

Business Analyst Sr.

Detroit, MI · On-site +1

$91K - $118K/yr

  • Medical

  • Life

  • Retirement

  • PTO

The Business Analyst Senior partners with legal counsel and internal business partners to ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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All JobsWorkforce Analyst JobsRemote Workforce Analyst JobsRemote Workforce Analyst Jobs in Detroit, MI

Remote Workforce Analyst information

See Detroit, MI salary details

$35.1K

$103K

$158.4K

How much do remote workforce analyst jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote workforce analyst in Detroit, MI is $103,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,300.00 and $127,200.00 per year, depending on experience, location, and employer.

What is a remote workforce analyst?

A Remote Workforce Analyst is responsible for monitoring, analyzing, and optimizing the performance and productivity of a remote workforce. They use data-driven insights to forecast staffing needs, track key performance metrics, and ensure operational efficiency. This role often involves using workforce management tools, creating reports, and collaborating with teams to improve scheduling and resource allocation. Their goal is to enhance employee productivity, maintain service levels, and support business objectives in a remote work environment.

What are the key skills and qualifications needed to thrive as a remote workforce analyst?

A Remote Workforce Analyst typically needs strong analytical skills, experience in workforce management, and a background in data analysis or business administration. Familiarity with workforce management software such as NICE, Kronos, or Verint, along with advanced Excel capabilities or business intelligence platforms, is highly beneficial. Exceptional communication, problem-solving abilities, and adaptability are key soft skills that set top analysts apart. These competencies are crucial for optimizing remote workforce performance, ensuring accurate forecasting, and driving process improvements in dynamic, distributed environments.

What are the typical challenges faced by remote workforce analysts, and how can they overcome them?

Remote Workforce Analysts often deal with the complexities of managing and tracking employee productivity across multiple locations and time zones. Maintaining accurate real-time data, ensuring effective communication among remote teams, and adapting to rapidly changing business needs are common challenges. Successful analysts use robust workforce management systems, clear reporting standards, and proactive collaboration with team leaders to overcome these obstacles. By continuously refining processes and leveraging data-driven insights, they help organizations improve efficiency and maintain high team performance in remote settings.

Is a remote workforce analyst a good career?

A remote workforce analyst is a viable career that involves analyzing remote work trends, employee productivity, and workforce data using tools like Excel and data visualization software. The role often requires strong analytical skills, understanding of HR or organizational strategies, and the ability to work independently in a virtual environment. It offers opportunities for growth in data analysis and remote work management fields.

What are the most commonly searched types of Workforce Analyst jobs in Detroit, MI?

The most popular types of Workforce Analyst jobs in Detroit, MI are:

What are popular job titles related to Remote Workforce Analyst jobs in Detroit, MI?

For Remote Workforce Analyst jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Remote Workforce Analyst jobs in Detroit, MI look for?

The top searched job categories for Remote Workforce Analyst jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Remote Workforce Analyst jobs?

Cities near Detroit, MI with the most Remote Workforce Analyst job openings:

Remote Workforce Analyst jobs near you
Infographic showing various Remote Workforce Analyst job openings in Detroit, MI as of August 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 100% Remote job distribution, with an average salary of $103,029 per year, or $49.5 per hour.

Command Center Analyst - Workforce Management Real Time Analyst, third shift

Teleperformance

Warren, MI • On-site, Remote

$30 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

45th of 71 rated call and contact centers

Job description

Overview
Application Deadline: Ongoing until positions are filled.
to apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.
About TP
TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.
Benefits of working with TP include
TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
Career Growth and Culture
At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.
TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.
Equal Opportunity Employer
TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
Purpose
Responsible for day to day management of service level, site efficiency/occupancy and agents to ensure adherence to schedule and compliance within established parameters during real time situations. This will require constant communication with Supervisors, Operations Managers and Support Center personnel. Real time interaction with client for reciprocal communication imperative to maintain operations at peak performance.
This position is 100% onsite in Warren, MI. Work at home is not available for this position.
This person must have open availability for adaptive scheduling, but they can expect the role to start with third shift (11 pm to 7 am Eastern Time).
Responsibilities
Your Responsibilities
  • Monitor established thresholds for schedule adherence, online states, off phone events (break and pre-approved AUX modes), agent states that are not pre-approved must be limited (ACW, long calls, Aux modes)
  • Communicate with operations management for prompt resolution of issues identified in duties above
  • Partner with operations in recruitment of overtime/VTO to assist with managing day to day staffing levels
  • Generate inclusive alerts for any type of situations that could disturb service level or efficiency (i.e., technical issues causing idle time and/or a higher than forecasted increase in call volume and excessive general use of Aux, ACW and/or agent population shrink)
  • Report as required by client and internal leadership (i.e., switch and performance reporting, attendance and adherence reporting, documentation of outages and staffing impacts resulting from these and any other ad hoc reporting that may be required)
  • Information exchange with client and all their vendors in a virtual call center environment
  • Thrive as a team player in a fast paced, high energy, change oriented environment
  • Other duties as assigned by supervisor or other management
  • Ensure all TP policies and procedures are adhered to, including but not limited to: Security, HR, Operations, etc, and any known infractions of any of these corporate policies and procedures are communicated to the proper TP Management immediately

Qualifications
Qualifications
  • 90 days in current position (internal applicants)
  • 6 months of Workforce Management Analyst experience a must
  • Must have solid customer service skills
  • Must have solid verbal and written communications skills
  • Must be flexible with ability to work any schedule base on business needs
  • Must have proficiency in ability to use email, extended email functions, word processing and advanced spreadsheets in Excel format
  • Must pass mandatory background checks which may include pre-screenings, illegal drug tests, and credit checks

Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

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