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Remote Windows 10 Upgrade Jobs (NOW HIRING)

Netpace

Services Support Rep 2

Assists with navigating around application menus, may be required to remote into customer ... Windows 10 preferred. * Ability to troubleshoot and resolve issues. * Ability to communicate ...

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to ... Windows 10 or newer * 16GB of RAM on your PC * Must have a hard-wired broadband internet service ...

Home Service Partners

Quadel 1099-1500

Doral, FL · On-site +1

$16.25 - $21.50/hr

Windows 10 or 11 Home or Pro (No Macs or Chromebooks) * Information on how to upgrade to Windows 10 Professional can be found here: * Two (2) available USB 2.0 or greater ports Minimum Monitor and ...

Magna5

Tier 2 Systems Engineer - NY

New York, NY · On-site +1

Windows desktop (Windows 10/11) and Windows Server OS (2012/2016/2019+). * Active Directory, DNS ... Remote support tools and RMM/monitoring platforms. * Solid understanding of TCP/IP networking ...

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Remote Windows 10 Upgrade information

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$10

$55

$67

How much do remote windows 10 upgrade jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote windows 10 upgrade in the United States is $55.87, according to ZipRecruiter salary data. Most workers in this role earn between $48.08 and $61.54 per hour, depending on experience, location, and employer.

What is the difference between Remote Windows 10 Upgrade vs Remote Desktop Support Specialist?

AspectRemote Windows 10 UpgradeRemote Desktop Support Specialist
Primary RoleUpgrading and installing Windows 10 on user devices remotelyProviding remote technical support and troubleshooting for desktop issues
Required SkillsOS installation, system configuration, troubleshootingRemote support tools, troubleshooting, user assistance
Work EnvironmentIT support teams, client sites, remote setupsHelp desks, IT support centers, remote assistance
CertificationsCompTIA A+, Microsoft certificationsCompTIA A+, Microsoft certifications

While both roles involve remote technical work and require similar certifications, a Remote Windows 10 Upgrade focuses on deploying and updating Windows operating systems, whereas a Remote Desktop Support Specialist provides ongoing support and troubleshooting for various desktop issues. Understanding these differences helps in choosing the right career path or service.

More about Remote Windows 10 Upgrade jobs
What cities are hiring for Remote Windows 10 Upgrade jobs? Cities with the most Remote Windows 10 Upgrade job openings:
What are the most commonly searched types of Windows 10 Upgrade jobs? The most popular types of Windows 10 Upgrade jobs are:
What job categories do people searching Remote Windows 10 Upgrade jobs look for? The top searched job categories for Remote Windows 10 Upgrade jobs are:
Remote Windows 10 Upgrade jobs near you
Infographic showing various Remote Windows 10 Upgrade job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $116,200 per year, or $55.9 per hour.
Services Support Rep 2

Services Support Rep 2

Netpace

Remote

Other

Posted 17 days ago

Job description

Technical IT Helpdesk Role

This is a technical IT helpdesk role, but not a technician/driving technician role. Candidates MUST have actual IT helpdesk experience, not just customer service. The position will report into a manager sitting in Salt Lake City, UT. All candidates need to have internet access. Client will not remit this expense.

Duration: Start ASAP. Approx. 3-6 months (CTH/extension possibility if need should arise and performance and attendance are strong). Current shift: FT; current need is candidates who are available 24/7. Please be sure candidates are available for any shift & confirm availability in prescreen chart. Resumes need to include the Technical/Customer Service Questionnaire (in the resume doc, after the resume portion). Reach out to [contact] for this document.

Our Level 1 Technical Support Service Desk agents provide excellent customer service by supporting a wide range of application and technical solutions. Serving as the initial point of contact, you will gather and analyze information about the user's issue to answer basic questions about credit errors, password reset, registration, mortgage loan application submissions and data entry, and usage of assigned products to determine the best way to resolve their problem. Solutions include, but are not limited to, navigation, re submission, data modification, resolving username and password problems, verifying proper application setup, and troubleshooting chat/email issues.

Job Responsibilities:

  • Initial point of contact for customers via telephone, email or live chat to provide support of loan originating/underwriting, servicing, and other mortgage related support for client applications
  • Provides support of software, systems, and/or applications.
  • Assists with navigating around application menus, may be required to remote into customer's computer.
  • Troubleshoot basic Internet Explorer settings as needed.
  • Develops and sustains a productive customer relationship, making the customer and their needs a primary focus.
  • Offers alternative solutions where appropriate with the objective of retaining customers' and clients' business while adhering to our procedures and guidelines.
  • Escalates complex problems to the appropriate support groups when appropriate.

Skills and Experience Needed:

  • High School Diploma or equivalent required.
  • Previous computer technical support preferred.
  • A+, MCP, Dell or other industry identified certifications are preferred.
  • Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
  • Understanding of Active Directory to unlock and reset passwords.
  • Proficient with troubleshooting all Windows Operating systems.
  • SUPPLIERS- Have your candidates CONFIRM Windows 7 vs. Windows 10 (or confirm both) on resume please. Windows 10 preferred.
  • Ability to troubleshoot and resolve issues.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer's issues.

Training Information: Candidates need to have strong customer service and aptitude of technical ability or experience. Training will be client specific.

Interview Information: Candidate interviews will be via phone/zoom. Please know your candidate's availability to interview (over several days) at the time of submission for prep.

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About Netpace

Sourced by ZipRecruiter

Netpace is a reputable company in the Information Technology and Services industry, headquartered in San Ramon, California, in the United States. The company specializes in providing digital transformation solutions by leveraging cutting-edge technologies. It offers a wide array of services, including Software Development, IT Consulting, Cloud Services, Infrastructure Management, and Digital Marketing. Ever since its launch, Netpace has been driven by a mission to use technology as a medium to shape future businesses and make a significant impact.

Company size

51 - 200 Employees

Headquarters location

San Ramon, CA, US

Year founded

1996

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